Dow
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At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024.
Senior Customer Manager – Packaging & Specialty Plastics
Preferred alignment:
Houston, TX or Midland, MI . Virtual office alignment in the United States or Canada may also be considered for candidates near a major airport for travel purposes. The successful candidate will primarily be responsible for managing existing sales and developing new sales for Dow's 100% PCR solution (Circa products), with a key focus on new business development in this space. The employee will also manage sales of virgin resin to a few medium‑to‑large customers and perform tactical tasks supporting account management, such as generating leads, outlining sales territories, managing sales analytics, resolving technical problems for customers, and providing phone support, among others. Scope is regional (NAA) and may include certain global coordination responsibilities, mainly if the employee is located in a headquarters that may require alignment with all regions within a geography. Responsibilities / Duties
Manages account portfolio and prepares and implements sales plans. Collaborates with the marketing team to help build marketing plans and collects and utilizes market intelligence to shape the sales/marketing plan, market research and mapping. Develops pipeline of opportunities with new and existing customers and converts them into new sales. Leads and conducts negotiations, implements price changes, and develops long‑term contract agreements. Leads and coordinates customer relationships, working to understand customer needs and identify potential new clients. Manages sales contracts following Dow guidelines and legal requirements according to each region and country. Executes and implements sales and marketing plans and delivers business goals of volume and value. Required Qualifications
A minimum of a bachelor’s degree or relevant military experience at or above a U.S. E6 ranking or Canadian Petty Officer 2nd Class or Sergeant. 7+ years of experience in technical/sales/commercial related positions. Fluent in English. The ability to work legally in the country for which you are applying. No visa sponsorship/support is available for this position (U.S. or Canada). Preferred Qualifications
Prior experience with polyethylene Post Consumer Recycled (PCR) sales. Strong sales excellence experience and prior sales experience. Skills
Business Development: Tasks and processes to develop and implement growth opportunities within and between organizations. Commercial Acumen: Understanding market dynamics, anticipating customer needs, and effectively communicating value to close deals. Customer Sales: Focusing on the customer's needs and experiences rather than hard-selling a product. Influencing Skills: Ability to bring people around a certain way of thinking without force or coercion while acknowledging their opinions. Customer Relationship Building: Methods to engage with customers and improve the customer experience, providing short‑term solutions and proactive long‑term ones. Innovation: Practical implementation of ideas that result in the introduction of new goods or services or improvement in existing offerings. Additional Notes
This position does not offer relocation assistance. May involve travel domestically and/or internationally up to 70% based on business need. Benefits – What Dow Offers You
We invest in you. Dow invests in total rewards programs to help you manage all aspects of your pay, health, life, future, and career. Equitable and market‑competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental, financial, and social well‑being, to help you get the care you need when you need it. Competitive retirement program that may include company‑provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long‑term financial goals. Employee stock purchase programs (availability varies by location). Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match. Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. Workplace culture that empowers role‑based flexibility to maximize personal productivity and balance personal needs. Competitive yearly vacation allowance. Paid time off for new parents (birthing and non‑birthing, including adoptive and foster parents). Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group (ERG) participation. Wellbeing Portal for all Dow employees, a one‑stop shop to promote wellbeing and help employees take ownership of their entire wellbeing journey. On‑site fitness facilities to help stay healthy and active (availability varies by location). Employee discounts for online shopping, cinema tickets, gym memberships and more. Additional location‑specific benefits may include transportation allowance, meal subsidiaries/vouchers and carbon‑neutral transportation incentives (e.g., bike to work). About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high‑growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. Further information regarding Dow's equal opportunities is available at www.dow.com. Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8. Seniority level
Not Applicable Employment type
Full‑time Job function
Other Industries
Chemical Manufacturing, Industrial Machinery Manufacturing, and Research Services
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Preferred alignment:
Houston, TX or Midland, MI . Virtual office alignment in the United States or Canada may also be considered for candidates near a major airport for travel purposes. The successful candidate will primarily be responsible for managing existing sales and developing new sales for Dow's 100% PCR solution (Circa products), with a key focus on new business development in this space. The employee will also manage sales of virgin resin to a few medium‑to‑large customers and perform tactical tasks supporting account management, such as generating leads, outlining sales territories, managing sales analytics, resolving technical problems for customers, and providing phone support, among others. Scope is regional (NAA) and may include certain global coordination responsibilities, mainly if the employee is located in a headquarters that may require alignment with all regions within a geography. Responsibilities / Duties
Manages account portfolio and prepares and implements sales plans. Collaborates with the marketing team to help build marketing plans and collects and utilizes market intelligence to shape the sales/marketing plan, market research and mapping. Develops pipeline of opportunities with new and existing customers and converts them into new sales. Leads and conducts negotiations, implements price changes, and develops long‑term contract agreements. Leads and coordinates customer relationships, working to understand customer needs and identify potential new clients. Manages sales contracts following Dow guidelines and legal requirements according to each region and country. Executes and implements sales and marketing plans and delivers business goals of volume and value. Required Qualifications
A minimum of a bachelor’s degree or relevant military experience at or above a U.S. E6 ranking or Canadian Petty Officer 2nd Class or Sergeant. 7+ years of experience in technical/sales/commercial related positions. Fluent in English. The ability to work legally in the country for which you are applying. No visa sponsorship/support is available for this position (U.S. or Canada). Preferred Qualifications
Prior experience with polyethylene Post Consumer Recycled (PCR) sales. Strong sales excellence experience and prior sales experience. Skills
Business Development: Tasks and processes to develop and implement growth opportunities within and between organizations. Commercial Acumen: Understanding market dynamics, anticipating customer needs, and effectively communicating value to close deals. Customer Sales: Focusing on the customer's needs and experiences rather than hard-selling a product. Influencing Skills: Ability to bring people around a certain way of thinking without force or coercion while acknowledging their opinions. Customer Relationship Building: Methods to engage with customers and improve the customer experience, providing short‑term solutions and proactive long‑term ones. Innovation: Practical implementation of ideas that result in the introduction of new goods or services or improvement in existing offerings. Additional Notes
This position does not offer relocation assistance. May involve travel domestically and/or internationally up to 70% based on business need. Benefits – What Dow Offers You
We invest in you. Dow invests in total rewards programs to help you manage all aspects of your pay, health, life, future, and career. Equitable and market‑competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental, financial, and social well‑being, to help you get the care you need when you need it. Competitive retirement program that may include company‑provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long‑term financial goals. Employee stock purchase programs (availability varies by location). Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match. Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. Workplace culture that empowers role‑based flexibility to maximize personal productivity and balance personal needs. Competitive yearly vacation allowance. Paid time off for new parents (birthing and non‑birthing, including adoptive and foster parents). Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group (ERG) participation. Wellbeing Portal for all Dow employees, a one‑stop shop to promote wellbeing and help employees take ownership of their entire wellbeing journey. On‑site fitness facilities to help stay healthy and active (availability varies by location). Employee discounts for online shopping, cinema tickets, gym memberships and more. Additional location‑specific benefits may include transportation allowance, meal subsidiaries/vouchers and carbon‑neutral transportation incentives (e.g., bike to work). About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high‑growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. Further information regarding Dow's equal opportunities is available at www.dow.com. Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8. Seniority level
Not Applicable Employment type
Full‑time Job function
Other Industries
Chemical Manufacturing, Industrial Machinery Manufacturing, and Research Services
#J-18808-Ljbffr