Dow
Overview
Dow believes in putting people first and delivering integrity, respect and safety to customers, employees and the planet. Our people are at the heart of our solutions, reflecting the communities we live in. Dow is a leading materials science company serving high-growth markets, with manufacturing sites in 30 countries and approximately 36,000 employees. Dow delivered sales of approximately $43 billion in 2024. Learn more about Dow at www.dow.com. Dow
has an exciting and rewarding opportunity for a
Senior Customer Manager
supporting our
Packaging and Specialty Plastics
Business. This role has a preferred alignment to
Houston, TX or Midland, MI . We will also consider Virtual office alignment in the United States or Canada for candidates who are near a major airport for travel purposes. Responsibilities / Duties
Manages account portfolio and prepares and implements sales plans. Collaborate with the marketing team to help build marketing plans and collects and utilizes market intelligence to shape the sales/marketing plan, market research and mapping. Develop pipeline of opportunities with new and existing customers and convert them into new sales. Lead and conduct negotiations, implement price changes, and develop long-term contract agreements. Lead and coordinate customer relationships, understanding customer needs and identifying potential new clients. Manage sales contracts following Dow guidelines and legal requirements according to each region and country. Execute and implement sales and marketing plans and deliver business goals of volume and value. Scope
Scope is regional (NAA) and may include certain global coordination responsibilities, largely if located at a headquarter requiring alignment with all regions within a geography. Required Qualifications
A minimum of a bachelor’s degree or relevant military experience at or above a U.S. E6 ranking or Canadian Petty Officer 2nd Class or Sergeant. 7+ years experience in technical/sales/commercial related positions Fluent in English The ability to work legally in the country for which you are applying. No visa sponsorship/support is available for this position. (U.S. or Canada) Preferred Qualifications
Prior Experience with polyethylene Post Consumer Recycled (PCR) sales Strong Sales excellence experience and prior sales experience Your Skills
Business Development:
Business development entails tasks and processes to develop and implement growth opportunities within and between organizations. It is a subset of the fields of business, commerce and organizational theory. The creation of long-term value for an organization from customers, markets, and relationships. Commercial Acumen:
Understanding market dynamics, anticipating customer needs, and effectively communicating value to close deals. Customer Sales:
Focusing on the customer's needs and experiences to build a long-term relationship rather than a short-term, transactional approach. Influencing Skills:
Ability to bring people to a shared viewpoint through respectful discourse. Customer Relationship Building:
Engaging with customers to improve the customer experience and proactively creating long-term solutions. Innovation:
Practical implementation of ideas that lead to new or improved offerings. Additional notes
This position does not offer relocation assistance May involve travel domestically and/or internationally up to 70% based on business need Benefits – What Dow offers you
We invest in you. Dow offers total rewards programs to manage pay, health, life, future and career. Highlights include: Equitable and market-competitive base pay and bonus opportunity with local incentives. Comprehensive benefits for physical, mental, financial and social well-being. Competitive retirement programs and, in some locations, Employee Stock Purchase Programs. Student Debt Retirement Savings Match Program (U.S. only). Robust medical and life insurance with travel insurance options in certain locations. Opportunities to learn and grow through training, mentoring, and team experiences. Flexible, role-based work culture to support balance. Competitive vacation and paid time off for new parents, caregivers and volunteering. Wellbeing resources and on-site facilities where available. Employee discounts on various services and products. Join our team, we can make a difference together. About Dow
Dow (NYSE: DOW) is a leading materials science company serving customers in high-growth markets. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Learn more at www.dow.com. Dow is committed to equal opportunities in employment. Further information regarding Dow's equal opportunities is available at www.dow.com. Dow is an Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals with disabilities. If you need assistance, call 1-833-My Dow HR (833-693-6947) and select option 8.
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Dow believes in putting people first and delivering integrity, respect and safety to customers, employees and the planet. Our people are at the heart of our solutions, reflecting the communities we live in. Dow is a leading materials science company serving high-growth markets, with manufacturing sites in 30 countries and approximately 36,000 employees. Dow delivered sales of approximately $43 billion in 2024. Learn more about Dow at www.dow.com. Dow
has an exciting and rewarding opportunity for a
Senior Customer Manager
supporting our
Packaging and Specialty Plastics
Business. This role has a preferred alignment to
Houston, TX or Midland, MI . We will also consider Virtual office alignment in the United States or Canada for candidates who are near a major airport for travel purposes. Responsibilities / Duties
Manages account portfolio and prepares and implements sales plans. Collaborate with the marketing team to help build marketing plans and collects and utilizes market intelligence to shape the sales/marketing plan, market research and mapping. Develop pipeline of opportunities with new and existing customers and convert them into new sales. Lead and conduct negotiations, implement price changes, and develop long-term contract agreements. Lead and coordinate customer relationships, understanding customer needs and identifying potential new clients. Manage sales contracts following Dow guidelines and legal requirements according to each region and country. Execute and implement sales and marketing plans and deliver business goals of volume and value. Scope
Scope is regional (NAA) and may include certain global coordination responsibilities, largely if located at a headquarter requiring alignment with all regions within a geography. Required Qualifications
A minimum of a bachelor’s degree or relevant military experience at or above a U.S. E6 ranking or Canadian Petty Officer 2nd Class or Sergeant. 7+ years experience in technical/sales/commercial related positions Fluent in English The ability to work legally in the country for which you are applying. No visa sponsorship/support is available for this position. (U.S. or Canada) Preferred Qualifications
Prior Experience with polyethylene Post Consumer Recycled (PCR) sales Strong Sales excellence experience and prior sales experience Your Skills
Business Development:
Business development entails tasks and processes to develop and implement growth opportunities within and between organizations. It is a subset of the fields of business, commerce and organizational theory. The creation of long-term value for an organization from customers, markets, and relationships. Commercial Acumen:
Understanding market dynamics, anticipating customer needs, and effectively communicating value to close deals. Customer Sales:
Focusing on the customer's needs and experiences to build a long-term relationship rather than a short-term, transactional approach. Influencing Skills:
Ability to bring people to a shared viewpoint through respectful discourse. Customer Relationship Building:
Engaging with customers to improve the customer experience and proactively creating long-term solutions. Innovation:
Practical implementation of ideas that lead to new or improved offerings. Additional notes
This position does not offer relocation assistance May involve travel domestically and/or internationally up to 70% based on business need Benefits – What Dow offers you
We invest in you. Dow offers total rewards programs to manage pay, health, life, future and career. Highlights include: Equitable and market-competitive base pay and bonus opportunity with local incentives. Comprehensive benefits for physical, mental, financial and social well-being. Competitive retirement programs and, in some locations, Employee Stock Purchase Programs. Student Debt Retirement Savings Match Program (U.S. only). Robust medical and life insurance with travel insurance options in certain locations. Opportunities to learn and grow through training, mentoring, and team experiences. Flexible, role-based work culture to support balance. Competitive vacation and paid time off for new parents, caregivers and volunteering. Wellbeing resources and on-site facilities where available. Employee discounts on various services and products. Join our team, we can make a difference together. About Dow
Dow (NYSE: DOW) is a leading materials science company serving customers in high-growth markets. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Learn more at www.dow.com. Dow is committed to equal opportunities in employment. Further information regarding Dow's equal opportunities is available at www.dow.com. Dow is an Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals with disabilities. If you need assistance, call 1-833-My Dow HR (833-693-6947) and select option 8.
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