Texas Health and Human Services
HCS/TxHmL Surveyor Inspecto
Texas Health and Human Services, Arlington, Texas, United States, 76000
Inspector - License & Cert
Functional Title: HCS/TxHmL Surveyor Inspecto
Agency: Health & Human Services Comm
Department: Waiver Survey & Certification
Posting Number: 10417
Closing Date: 11/03/2025
Location: ARLINGTON, TX 2561 MATLOCK RD
Brief Job Description Long-term Care Surveyor (Long-term Care Regulation) As part of a collaborative team of public servants, a surveyor protects individuals’ health and safety by conducting on‑site residential surveys, monitoring, and investigations of Home and Community‑Based Services (HCS) Medicaid program providers to assess their compliance with state and federal laws and rules. These include investigations into allegations of abuse, neglect, and exploitation. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different program providers within a region and across the state. In this front‑line field position, a surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing deficiencies/violations against a provider, remedies to correct those deficiencies, and narrative to support regulatory determinations.
Essential Job Functions
Under the direction of a program manager, a surveyor conducts on‑site inspections, complaint and incident investigations, and comprehensive surveys to determine provider compliance with federal and state health and safety regulations.
Conducts entrance and exit conferences with provider staff.
Completes inspection or survey reports detailing deficiencies, recommended remedies, and narrative to support regulatory findings.
Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, or resolve issues or complaints regarding services provided in the Home and Community‑based Services and Texas Home Living Medicaid waiver programs.
Re‑visits residential sites and provider locations to verify correction of previously cited regulatory violations.
Performs quality assurance reviews of documents prepared by others; for example, publications, assessments, reports.
Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.
Knowledge, Skills and Abilities
Knowledge of program regulations and procedures, survey and investigation techniques, and principles.
Knowledge of acceptable professional standards of care.
Skill in operating personal computers and software.
Ability to establish and maintain effective working relationships with team members and others and to work independently.
Ability to communicate orally and in writing.
Ability to use the computer for writing reports.
Ability to interpret complex regulatory policies, procedures, and regulations.
Ability to exercise professional judgment and reach sound decisions in sometimes stressful situations.
Registrations, Licensure Requirements or Certifications Qualified Intellectual Disability Professionals (QIDP), licensed nurses (LVN or RN), or social workers are preferred. Valid driver’s license.
Initial Screening Criteria Experience in conducting investigations related to quality outcomes. Experience working with individuals with mental illness, intellectual or developmental disabilities, or physical disabilities preferred. Experience in Quality Assurance/compliance And Oversight/auditing preferred. Four year degree from an accredited college or university, preferred.
Additional Information Flexibility in work hours is required for this position. The job requires 80% travel, with most travel during the day. However, some overnight and weekend travel is required, as well as occasional on‑call duties for emergencies or high‑priority situations with program providers. Must have reliable transportation. Note: This position can work a compressed workweek with options Monday‑Thursday, Tuesday‑Friday, and Friday‑Monday, 10‑hour days. All applicants must pass a fingerprint criminal background check. If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed. HHS agencies use E‑Verify. You must bring your I‑9 documentation with you on your first day of work. I‑9 Form - Click here to download the I‑9 form. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
ADA Accommodations In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center at 1‑888‑894‑4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre‑Employment Checks And Work Eligibility Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E‑Verify. You must bring your I‑9 documentation with you on your first day of work. Download the I‑9 Form.
Telework Disclaimer This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market Arlington, Texas
Nearest Secondary Market Dallas
#J-18808-Ljbffr
Agency: Health & Human Services Comm
Department: Waiver Survey & Certification
Posting Number: 10417
Closing Date: 11/03/2025
Location: ARLINGTON, TX 2561 MATLOCK RD
Brief Job Description Long-term Care Surveyor (Long-term Care Regulation) As part of a collaborative team of public servants, a surveyor protects individuals’ health and safety by conducting on‑site residential surveys, monitoring, and investigations of Home and Community‑Based Services (HCS) Medicaid program providers to assess their compliance with state and federal laws and rules. These include investigations into allegations of abuse, neglect, and exploitation. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different program providers within a region and across the state. In this front‑line field position, a surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing deficiencies/violations against a provider, remedies to correct those deficiencies, and narrative to support regulatory determinations.
Essential Job Functions
Under the direction of a program manager, a surveyor conducts on‑site inspections, complaint and incident investigations, and comprehensive surveys to determine provider compliance with federal and state health and safety regulations.
Conducts entrance and exit conferences with provider staff.
Completes inspection or survey reports detailing deficiencies, recommended remedies, and narrative to support regulatory findings.
Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, or resolve issues or complaints regarding services provided in the Home and Community‑based Services and Texas Home Living Medicaid waiver programs.
Re‑visits residential sites and provider locations to verify correction of previously cited regulatory violations.
Performs quality assurance reviews of documents prepared by others; for example, publications, assessments, reports.
Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.
Knowledge, Skills and Abilities
Knowledge of program regulations and procedures, survey and investigation techniques, and principles.
Knowledge of acceptable professional standards of care.
Skill in operating personal computers and software.
Ability to establish and maintain effective working relationships with team members and others and to work independently.
Ability to communicate orally and in writing.
Ability to use the computer for writing reports.
Ability to interpret complex regulatory policies, procedures, and regulations.
Ability to exercise professional judgment and reach sound decisions in sometimes stressful situations.
Registrations, Licensure Requirements or Certifications Qualified Intellectual Disability Professionals (QIDP), licensed nurses (LVN or RN), or social workers are preferred. Valid driver’s license.
Initial Screening Criteria Experience in conducting investigations related to quality outcomes. Experience working with individuals with mental illness, intellectual or developmental disabilities, or physical disabilities preferred. Experience in Quality Assurance/compliance And Oversight/auditing preferred. Four year degree from an accredited college or university, preferred.
Additional Information Flexibility in work hours is required for this position. The job requires 80% travel, with most travel during the day. However, some overnight and weekend travel is required, as well as occasional on‑call duties for emergencies or high‑priority situations with program providers. Must have reliable transportation. Note: This position can work a compressed workweek with options Monday‑Thursday, Tuesday‑Friday, and Friday‑Monday, 10‑hour days. All applicants must pass a fingerprint criminal background check. If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed. HHS agencies use E‑Verify. You must bring your I‑9 documentation with you on your first day of work. I‑9 Form - Click here to download the I‑9 form. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
ADA Accommodations In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center at 1‑888‑894‑4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre‑Employment Checks And Work Eligibility Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E‑Verify. You must bring your I‑9 documentation with you on your first day of work. Download the I‑9 Form.
Telework Disclaimer This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market Arlington, Texas
Nearest Secondary Market Dallas
#J-18808-Ljbffr