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New England Safety Systems, Inc

Security Systems Manager - Fire Alarm & Security Systems

New England Safety Systems, Inc, Fall River, Massachusetts, us, 02720

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Security Systems Manager - Fire Alarm & Security Systems Join to apply for the

Security Systems Manager - Fire Alarm & Security Systems

role at

New England Safety Systems, Inc

We’re hiring a

hands‑on Service Manager

to lead our field service operations in our Corporate office located in Taunton, Massachusetts. This is a

working leadership role

ideal for an individual who understands fire and security systems and wants to take their career to the next level.

Responsibilities

Lead and supervise field service technicians across multiple job sites

Oversee and support service and inspection coordinators

Review service requests, schedule dispatches, and oversee workload distribution

Oversee system inspections, testing, troubleshooting, and repair as needed

Ensure all work complies with NEC, NFPA, state, and local codes

Communicate with clients on deficiencies, quotes, and contract recommendations

Coordinate with the estimating team on parts, scopes, and timelines

Train and mentor techs on service protocols and equipment standards

Maintain documentation of service calls, inspections, and repairs in CRM

Requirements

3–5+ years of experience in fire alarm, security, or low‑voltage service

Ability to lead and coordinate service crews across territories

Proficiency with troubleshooting fire panels, CCTV, access, and burglar systems

Clean driving record and ability to pass background/drug screening

Strong organizational and customer‑facing communication skills

Bonus Qualifications

NICET certifications

Valid Class D Electrician License or Journeyman Electrician License (NH/MA/ME/CT preferred)

Licensure in multiple New England states

Experience working with Eagle Eye, Brivo, PTI

Experience quoting deficiencies and building service proposals

Background working with Honeywell, Silent Knight, Notifier, or similar Fire Alarm systems

Familiarity with inspection report generation or CRM documentation

Compensation & Perks

401(k) with company match

Medical, Dental, and Vision insurance

Paid vacation, holidays, and sick time

Stable year‑round work with a respected regional company

Leadership role with long‑term advancement potential

Company Description New England Safety Systems Inc. in Taunton, Massachusetts was established in 2005 as a full‑service commercial, residential, and industrial fire and burglar alarm installation company. We offer design, installation, maintenance, and repair of fire protection systems for commercial and industrial companies. Our philosophy is to treat our employees with respect and we are grateful for the stellar service our team provides to our customers. We offer a wide range of systems for security, fire, access control, video surveillance, 24/7 central station monitoring, and all electrical needs.

Ready to Join a Company That Has Your Back? Apply now and become part of a team that values

technical skill, team leadership, and customer trust . Submit your resume or reach out directly. Let’s talk.

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