Acrisure
About Acrisure
Acrisure is a global fintech leader that empowers millions of businesses and individuals with innovative solutions across insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more. With revenue growing from $38 million to nearly $5 billion over the last twelve years, Acrisure employs over 19,000 colleagues in more than 20 countries.
Job Description Acrisure is seeking a Senior Claims Consultant to serve as a strategic partner and risk advisor to clients and service teams. The role involves managing claims data, shaping client policies, and improving overall risk management. The senior consultant will work closely with Account Managers, Account Executives, and client advisors to drive excellence in claims handling and service quality.
Responsibilities
Functions as a subject matter expert for claims management, risk clarity, and advisory services.
Facilitates risk management policy changes for pre- and post-loss processes, including but not limited to:
Pre-hire enhanced physical setup
Workers’ compensation and modified work policy review & creation
FMLA & WC compliance assistance
Conducts face-to-face client claim reviews and quarterly strategy meetings.
Designs and implements claims-specific training as needed.
Responsible for overall oversight of claims processing, management, and prevention for clients.
Acts as liaison between insurance companies and insured parties to respond to inquiries.
Acts as a mediator when disagreements arise, providing follow-up with both company and insured.
Proactively advises Account Managers (AM) and Account Executives (AE) and Client Advisors regarding claims with special attention to open files.
Serves as the expert to service teams and clients on claims-related topics through training initiatives and publications.
Responds to customer telephone calls and office visits in a timely and professional manner.
Maintains strict confidentiality and upholds applicable laws at all times.
Develops and maintains positive working relationships with team members and clients.
Corresponds with clients, prospects, and others in a professional manner.
Utilizes available resources such as marketing materials, employee relations, safety, risk management, and process improvement to support claim activities.
Requirements
Willingness to participate in self-development or technical classes.
Strong organizational and workflow management skills.
Comfortable in an electronic environment with strong computer skills.
Strong working knowledge of Microsoft Office products.
Excellent verbal and written communication skills.
Excellent people skills and ability to work well in a team environment.
Education and Experience
Bachelor’s degree in business or related field of study or equivalent relevant experience.
Minimum 7 years of claims processing, analysis, and advisement experience preferred.
Active Property & Casualty license.
Benefits and Perks
Competitive compensation.
Generous vacation policy, paid holidays, and paid sick time.
Medical, dental, and vision insurance (employee-paid).
Short-term and long-term disability insurance (company-paid).
Group life insurance (company-paid).
Employee assistance program and Calm App subscription.
Pet insurance (employee-paid) and other supplemental coverage options.
Vested 401(k) with company match and financial wellness programs.
Flexible spending account, health savings account, and commuter benefits.
Paid maternity, paternity, and fertility benefits.
Career growth and learning opportunities.
…and more!
Pay Details: The base compensation range for this position is $90,000 – $100,000, based on skills, experience, location, and internal equity.
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Acrisure provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
If you need assistance with accommodations or the application process, please email
leaves@acrisure.com . California residents may review Acrisure’s privacy practices at
www.Acrisure.com/privacy/caapplicant .
Welcome, your new opportunity awaits you.
#J-18808-Ljbffr
Job Description Acrisure is seeking a Senior Claims Consultant to serve as a strategic partner and risk advisor to clients and service teams. The role involves managing claims data, shaping client policies, and improving overall risk management. The senior consultant will work closely with Account Managers, Account Executives, and client advisors to drive excellence in claims handling and service quality.
Responsibilities
Functions as a subject matter expert for claims management, risk clarity, and advisory services.
Facilitates risk management policy changes for pre- and post-loss processes, including but not limited to:
Pre-hire enhanced physical setup
Workers’ compensation and modified work policy review & creation
FMLA & WC compliance assistance
Conducts face-to-face client claim reviews and quarterly strategy meetings.
Designs and implements claims-specific training as needed.
Responsible for overall oversight of claims processing, management, and prevention for clients.
Acts as liaison between insurance companies and insured parties to respond to inquiries.
Acts as a mediator when disagreements arise, providing follow-up with both company and insured.
Proactively advises Account Managers (AM) and Account Executives (AE) and Client Advisors regarding claims with special attention to open files.
Serves as the expert to service teams and clients on claims-related topics through training initiatives and publications.
Responds to customer telephone calls and office visits in a timely and professional manner.
Maintains strict confidentiality and upholds applicable laws at all times.
Develops and maintains positive working relationships with team members and clients.
Corresponds with clients, prospects, and others in a professional manner.
Utilizes available resources such as marketing materials, employee relations, safety, risk management, and process improvement to support claim activities.
Requirements
Willingness to participate in self-development or technical classes.
Strong organizational and workflow management skills.
Comfortable in an electronic environment with strong computer skills.
Strong working knowledge of Microsoft Office products.
Excellent verbal and written communication skills.
Excellent people skills and ability to work well in a team environment.
Education and Experience
Bachelor’s degree in business or related field of study or equivalent relevant experience.
Minimum 7 years of claims processing, analysis, and advisement experience preferred.
Active Property & Casualty license.
Benefits and Perks
Competitive compensation.
Generous vacation policy, paid holidays, and paid sick time.
Medical, dental, and vision insurance (employee-paid).
Short-term and long-term disability insurance (company-paid).
Group life insurance (company-paid).
Employee assistance program and Calm App subscription.
Pet insurance (employee-paid) and other supplemental coverage options.
Vested 401(k) with company match and financial wellness programs.
Flexible spending account, health savings account, and commuter benefits.
Paid maternity, paternity, and fertility benefits.
Career growth and learning opportunities.
…and more!
Pay Details: The base compensation range for this position is $90,000 – $100,000, based on skills, experience, location, and internal equity.
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Acrisure provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
If you need assistance with accommodations or the application process, please email
leaves@acrisure.com . California residents may review Acrisure’s privacy practices at
www.Acrisure.com/privacy/caapplicant .
Welcome, your new opportunity awaits you.
#J-18808-Ljbffr