Acrisure
Overview
Acrisure is seeking a Claims Consultant- Transportation to join our growing team. This role acts as a strategic partner and risk advisor for all clients and service teams through a high level of service and analysis of claims data that helps shape client policies and procedures to improve overall risk management. Responsible for direct management of the Technical Claims Specialist and proactively works toward achieving organization and team goals. Responsibilities
Functions as subject matter expert for claims management, risk clarity, and advisory services Facilitates risk management policy changes for pre- and post-loss processes including but not limited to: Pre-hire enhanced physical setup Workers’ compensation and modified work policy review & creation FMLA & WC compliance assistance Conducts face-to-face client claim reviews and quarterly strategy meetings Designs and implements claims-specific training as needed Responsible for the overall oversight of claims processing, management and prevention for clients Acts as liaison between insurance company and insured in responding to inquiries Acts as a mediator when disagreements arise, providing follow-up with both company and insured Proactively advises Account Managers (AM) and Account Executives (AE) and Client Advisors regarding claims with special attention to the status of open files Serves as the expert to service teams and clients on claims related topics through training initiatives and publications Responds to customer telephone calls and office visits in a timely and professional manner Maintains strict confidentiality and upholds applicable laws at all times Develops and maintains a positive working relationship with team members and clients Corresponds with clients, prospects, and others in a professional manner Works to utilize resources such as Marketing Material, Employee Relations, Safety, Risk Management, and Process Improvement Requirements
Willingness to participate in self-development or technical classes Strong organizational and workflow management skills Must be comfortable in an electronic environment with strong computer skills Strong working knowledge of Microsoft Office Products Excellent verbal and written communication skills Excellent people skills and ability to work well in a team environment Education and Experience
Bachelor’s degree in business or related field of study or equivalent relevant experience Minimum 5 years' claims processing/analysis/advisement experience preferred Active Property & Casualty license Benefits and Perks
Competitive compensation Generous vacation policy, paid holidays, and paid sick time Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid) Company-paid Short-Term and Long-Term Disability Insurance Company-paid Group Life insurance Company-paid Employee Assistance Program (EAP) and Calm App subscription Employee-paid Pet Insurance and optional supplemental insurance coverage Vested 401(k) with company match and financial wellness programs Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options Paid maternity leave, paid paternity leave, and fertility benefits Career growth and learning opportunities Other benefits as applicable Additional information
California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. Seniority level
Mid-Senior level Employment type
Full-time Job function
Finance and Sales Industries Insurance
#J-18808-Ljbffr
Acrisure is seeking a Claims Consultant- Transportation to join our growing team. This role acts as a strategic partner and risk advisor for all clients and service teams through a high level of service and analysis of claims data that helps shape client policies and procedures to improve overall risk management. Responsible for direct management of the Technical Claims Specialist and proactively works toward achieving organization and team goals. Responsibilities
Functions as subject matter expert for claims management, risk clarity, and advisory services Facilitates risk management policy changes for pre- and post-loss processes including but not limited to: Pre-hire enhanced physical setup Workers’ compensation and modified work policy review & creation FMLA & WC compliance assistance Conducts face-to-face client claim reviews and quarterly strategy meetings Designs and implements claims-specific training as needed Responsible for the overall oversight of claims processing, management and prevention for clients Acts as liaison between insurance company and insured in responding to inquiries Acts as a mediator when disagreements arise, providing follow-up with both company and insured Proactively advises Account Managers (AM) and Account Executives (AE) and Client Advisors regarding claims with special attention to the status of open files Serves as the expert to service teams and clients on claims related topics through training initiatives and publications Responds to customer telephone calls and office visits in a timely and professional manner Maintains strict confidentiality and upholds applicable laws at all times Develops and maintains a positive working relationship with team members and clients Corresponds with clients, prospects, and others in a professional manner Works to utilize resources such as Marketing Material, Employee Relations, Safety, Risk Management, and Process Improvement Requirements
Willingness to participate in self-development or technical classes Strong organizational and workflow management skills Must be comfortable in an electronic environment with strong computer skills Strong working knowledge of Microsoft Office Products Excellent verbal and written communication skills Excellent people skills and ability to work well in a team environment Education and Experience
Bachelor’s degree in business or related field of study or equivalent relevant experience Minimum 5 years' claims processing/analysis/advisement experience preferred Active Property & Casualty license Benefits and Perks
Competitive compensation Generous vacation policy, paid holidays, and paid sick time Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid) Company-paid Short-Term and Long-Term Disability Insurance Company-paid Group Life insurance Company-paid Employee Assistance Program (EAP) and Calm App subscription Employee-paid Pet Insurance and optional supplemental insurance coverage Vested 401(k) with company match and financial wellness programs Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options Paid maternity leave, paid paternity leave, and fertility benefits Career growth and learning opportunities Other benefits as applicable Additional information
California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. Seniority level
Mid-Senior level Employment type
Full-time Job function
Finance and Sales Industries Insurance
#J-18808-Ljbffr