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Navy Exchange

Front Desk Guest Service Representative PT w/Benefits

Navy Exchange, Silverdale, Washington, United States, 98315

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Join us as our next Guest Service Representative in Silverdale, WA at the Navy Gateway Inns and Suites. ELIGIBLE FOR A $600 HIRING INCENTIVE (must meet eligibility requirements) Why the Navy Gateway Inn & Suites (NGIS) and Navy Exchange Service Command (NEXCOM)? While some may serve overseas for our country, we hold down the fort – serving the men and women who wear the flag – America’s strength, America’s heart. We are here to guide them and deliver our service members and their families the tools they need to do what they love. At NGIS located on Naval Base Kitsap-Bangor, no two days will look the same. o You can expect an

unforgettable, dynamic, and competitive work environment. o We are a driven and enthusiastic team supporting our service members and their families, pushing ourselves and each other to develop personally and professionally every day. This is where YOU fit in: NGIS Bangor needs a

Guest Service Representative

to answer the call; a team player dedicated to supporting our local Naval community and ensuring operational success daily. You will perform various tasks to make NGIS a home away from home for our valued guests, impacting how we serve our military patrons and their families. What does a typical day look like? What does it take to succeed? o Serve as the first point of contact with guests; assist with all requests, in person or via telephone. o Make, confirm, and cancel room reservations; collect payments; present lodging receipts; manage check-in/check-out processes; verify authorized patrons; assign guest rooms; process credit cards, etc. o Operate a multi-line telephone system, record and deliver messages, answer inquiries about services, base facilities, area attractions, and travel directions. The Qualifiers: o At least 1 year of progressively responsible work related to this position. o At least 1 year of general office clerical experience. o Possess the knowledge and skills necessary to perform job duties effectively. o Pass a pre-employment criminal background check. The Benefits begin DAY ONE: We recognize your hard work and commitment to your family, offering a competitive

federal salary

and comprehensive benefits: ü Medical/Vision & Dental ü 401(k) & Pension Plan ü Life Insurance ü Sick and annual leave accruals ü Continuity of Employment Programs for Military Spouses ü Tax-Free shopping worldwide at any Navy Exchange location ü Access to on-base amenities, including lodging, bowling, gym, movie theaters, and more (where available) ü Employee Assistance Plan (EAP)* *Includes LifeMart Discount Savings Program Minimum Qualifications: o One year of general office clerical experience demonstrating satisfactory performance. o One year of progressively responsible experience related to this position. o Education above high school level may substitute for experience at a rate of half an academic year of study for every 6 months of experience.

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