Intuit
Base pay range: $23.70/hr - $28.00/hr
Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax Live - Seasonal Local Service Associate, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”
About the Role You will work on‑site from a TurboTax location, serving customers both in‑person and virtually using Intuit TurboTax products. Your tax expertise will be applied to provide full service tax return preparation, tax advice, calculations, and software/product support. You will assist with simple W‑2 filings, navigate life events such as marriage or parenthood, handle complex scenarios such as business income, amendments, or investments, and serve as the go‑to expert for clients.
In addition, you will grow TurboTax’s client base within the local community, establish long‑term relationships, and drive customer loyalty. This role is nonexempt, requires onsite presence on a seasonal basis, and is not exempt from state and federal regulations.
What You’ll Do
Provide Tax Expertise – give hands‑on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations. Facilitate discovery sessions and tax reviews to uncover deductions, minimize liabilities, maximize refunds, and provide future tax planning advice.
Be a Proactive Community Ambassador – embody a “community ambassador” and “business owner” mindset to cultivate a robust customer base for TurboTax. Engage prospects, nurture leads, and convert them into long‑term clients with proactive outreach and local events.
Educate and Communicate Confidently – represent TurboTax in the local community, host engaging learning events, participate in local marketing efforts, and demystify taxes to make them accessible.
Build Relationships – connect with people, demonstrate sensitivity to their financial concerns, and build long‑term trust that turns a one‑time transaction into a loyal, multi‑year relationship.
Deliver a Best‑in‑Class Customer Experience – create an exceptional, professional customer experience, interact in‑person and via Intuit’s video communication tools, and assist clients in overcoming tax‑related challenges.
What You Get
Competitive seasonal benefits and resources, including: 401(k) with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance, Employee Assistance Program.
Discounts on Intuit products, a free copy of TurboTax Live, and marketing support.
Who You Are
Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns per season using professional tax preparation software.
Familiarity with Circular 230.
Willing and available to work a static weekly schedule of at least 24 hours per week at a TurboTax location.
Interest in building a local and online social presence as a TurboTax Associate, creating accessible tax‑related content for the community in accordance with Intuit’s policies.
Bilingual (English/Spanish) communication skills are a plus.
Experience in holistic tax advisory services beyond tax filing.
Attributes & Skills
Passionate about empowering customers and overcoming taxation complexities.
Passionate about local community engagement and building Intuit’s presence.
Entrepreneurial and self‑driven with a business ownership mindset.
Exceptional customer service skills, high empathy, and friendly professional demeanor.
Excited to be showcased in local and national marketing efforts.
Strong verbal and written communication skills.
Ability to work independently in a fast‑paced environment while managing multiple priorities.
Proficient with technology, including tax preparation software and CRM/sales tools.
Additional Requirements
Must reside within the United States.
Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
Pay and Benefits Intuit provides a competitive compensation package with strong pay for performance rewards. The expected base pay range for this position varies by region and is as follows:
Bay Area, California: $23.70 - $28.00
Southern California: $23.70 - $28.00
Colorado: $22.60 - $26.70
Hawaii: $23.70 - $28.00
Illinois: $22.60 - $26.70
Maryland: $22.60 - $26.70
Massachusetts: $23.70 - $28.00
Minnesota: $20.20 - $23.90
New Jersey: $23.70 - $28.00
New York: $23.70 - $28.00
Ohio: $20.20 - $23.90
Vermont: $22.60 - $26.70
Washington: $23.70 - $28.00
Washington DC: $22.60 - $26.70
This position will be eligible for a cash bonus, equity rewards, and other benefits in accordance with Intuit’s compensation and benefits plans.
How You Will Lead As a TurboTax Live – Seasonal Local Service Associate, you will demonstrate leadership in customer service, community engagement, and tax proficiency, leveraging Intuit’s tools and support to drive success.
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Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax Live - Seasonal Local Service Associate, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”
About the Role You will work on‑site from a TurboTax location, serving customers both in‑person and virtually using Intuit TurboTax products. Your tax expertise will be applied to provide full service tax return preparation, tax advice, calculations, and software/product support. You will assist with simple W‑2 filings, navigate life events such as marriage or parenthood, handle complex scenarios such as business income, amendments, or investments, and serve as the go‑to expert for clients.
In addition, you will grow TurboTax’s client base within the local community, establish long‑term relationships, and drive customer loyalty. This role is nonexempt, requires onsite presence on a seasonal basis, and is not exempt from state and federal regulations.
What You’ll Do
Provide Tax Expertise – give hands‑on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations. Facilitate discovery sessions and tax reviews to uncover deductions, minimize liabilities, maximize refunds, and provide future tax planning advice.
Be a Proactive Community Ambassador – embody a “community ambassador” and “business owner” mindset to cultivate a robust customer base for TurboTax. Engage prospects, nurture leads, and convert them into long‑term clients with proactive outreach and local events.
Educate and Communicate Confidently – represent TurboTax in the local community, host engaging learning events, participate in local marketing efforts, and demystify taxes to make them accessible.
Build Relationships – connect with people, demonstrate sensitivity to their financial concerns, and build long‑term trust that turns a one‑time transaction into a loyal, multi‑year relationship.
Deliver a Best‑in‑Class Customer Experience – create an exceptional, professional customer experience, interact in‑person and via Intuit’s video communication tools, and assist clients in overcoming tax‑related challenges.
What You Get
Competitive seasonal benefits and resources, including: 401(k) with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance, Employee Assistance Program.
Discounts on Intuit products, a free copy of TurboTax Live, and marketing support.
Who You Are
Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns per season using professional tax preparation software.
Familiarity with Circular 230.
Willing and available to work a static weekly schedule of at least 24 hours per week at a TurboTax location.
Interest in building a local and online social presence as a TurboTax Associate, creating accessible tax‑related content for the community in accordance with Intuit’s policies.
Bilingual (English/Spanish) communication skills are a plus.
Experience in holistic tax advisory services beyond tax filing.
Attributes & Skills
Passionate about empowering customers and overcoming taxation complexities.
Passionate about local community engagement and building Intuit’s presence.
Entrepreneurial and self‑driven with a business ownership mindset.
Exceptional customer service skills, high empathy, and friendly professional demeanor.
Excited to be showcased in local and national marketing efforts.
Strong verbal and written communication skills.
Ability to work independently in a fast‑paced environment while managing multiple priorities.
Proficient with technology, including tax preparation software and CRM/sales tools.
Additional Requirements
Must reside within the United States.
Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
Pay and Benefits Intuit provides a competitive compensation package with strong pay for performance rewards. The expected base pay range for this position varies by region and is as follows:
Bay Area, California: $23.70 - $28.00
Southern California: $23.70 - $28.00
Colorado: $22.60 - $26.70
Hawaii: $23.70 - $28.00
Illinois: $22.60 - $26.70
Maryland: $22.60 - $26.70
Massachusetts: $23.70 - $28.00
Minnesota: $20.20 - $23.90
New Jersey: $23.70 - $28.00
New York: $23.70 - $28.00
Ohio: $20.20 - $23.90
Vermont: $22.60 - $26.70
Washington: $23.70 - $28.00
Washington DC: $22.60 - $26.70
This position will be eligible for a cash bonus, equity rewards, and other benefits in accordance with Intuit’s compensation and benefits plans.
How You Will Lead As a TurboTax Live – Seasonal Local Service Associate, you will demonstrate leadership in customer service, community engagement, and tax proficiency, leveraging Intuit’s tools and support to drive success.
#J-18808-Ljbffr