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Texas Health Huguley FWS

Consumer Access Specialist Emergency Dept

Texas Health Huguley FWS, Topeka, Kansas, United States

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Job Description Consumer Access Specialist Emergency Dept (Job Number: 25041095)

Description Consumer Access Specialist – AdventHealth Shawnee Mission

Brought your benefits and perks: Vision, Medical & Dental Benefits from Day One; Student Loan Repayment Program; Received Magnet® recognition from the American Nurses Credentialing Center in January 2019.

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by extending the healing ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that together we are even better.

Schedule Full Time, Monday – Thursday 8:00am – 6:30pm

Location 9100 W. 74th Street, Shawnee Mission, KS 66204

Responsibilities Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre‑cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre‑bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

The value you’ll bring to the team:

Verifies medical necessity in accordance with CMS standards and communicates relevant coverage/eligibility information to the patient. Alerts physician offices to issues with verifying insurance.

Minimizes duplication of medical records by using problem‑solving skills to verify patient identity through demographic details.

Registers patients for all services (i.e. emergency room, outpatient, inpatient, observation, same‑day surgery, outpatient in a bed, etc.) and achieves the department specific goal for accuracy.

Creates accurate estimates to maximize up‑front cash collections and adds collections documentation where required.

Calculates patients’ co‑pays, deductibles, and co‑insurance. Provides patients with personalized estimates of their financial responsibility based on their insurance.

Qualifications

High school diploma or equivalent.

1–2 years of position‑related experience.

Organization AdventHealth Shawnee Mission

Primary Location US-KS-Shawnee Mission

Work Locations SM SHAWNEE MISSION MEDICAL CTR 9100 W 74TH ST Shawnee Mission 66204

Operating Unit AdventHealth Shawnee Mission

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