Onyx Point, Inc.
TO BE CONSIDERED FOR THIS POSITION
YOU MUST CURRENTLY HAVE AN ACTIVE TS/SCI WITH POLYGRAPH SECURITY CLEARANCE WITH THE FEDERAL GOVERNMENT. (U.S. CITIZENSHIP REQUIRED).
Description: As a System Engineer, you are responsible for providing support to our web-based mission application and its customers. This software product is a full life cycle software suite that provides audio & video ingest, storage, query, playback, analysis, and transcription features. Our application is used by national and tactical analysts on small systems (laptops) and large systems (server farms). You will be working with technologies including Amazon Web Services / VMs, Kubernetes, Docker, Grafana, Kabana, GitLab CI/CD, Jira, and Confluence.
Responsibilities
Support the DevOps team in testing and troubleshooting our web application
Collaborate with operations and development teams to identify testing needs and develop test plans
Triage reported operational issues
Monitor Tier 1 application health and status metrics
Report issues detected during testing or system usage via the ticketing system
Perform system and application installations and upgrades
Provide operational support and/or training to users
Monitor and respond to application-related Jira Service Desk tickets
Occasionally respond to mission-critical after-hours calls
Participate in minor CONUS/OCONUS travel (~1–2 times per year)
Required Skills
Experience with GitLab and CI/CD pipelines
Experience working in Linux environments (RHEL 8/9, Rocky 8/9)
Experience with Grafana
Experience with Jira and Confluence
Experience providing customer support through Jira Service Desk
Desired Skills
Familiarity with scripting languages (Bash, Python, Ruby)
Familiarity with containerized applications, specifically using Docker/Kubernetes
Familiarity with BDD testing frameworks (Cucumber, Spock, Behave)
Familiarity with automated configuration management tools (Ansible, Salt, Puppet)
Experience with ElasticSearch and Kibana
Experience with HCI/AWS Cloud servicesExperience with STE/STN & OS hardening
Experience with IT Instances Authoritative Data Source (ADS)
YOE / Degree Requirements 10 years of experience with a Bachelor’s Degree in a technical discipline or 14 years without the degree
Compensation We are committed to providing fair and competitive compensation. The salary range for this position is $78,000 to $250,000 per year. This range reflects the compensation offered across the locations where we hire. The exact salary will be determined based on the candidate's work location, specific role, skill set, and level of expertise.
Benefits
Health Coverage: Medical, dental, and vision insurance
Additional Insurance: Basic Life/AD&D, Voluntary Life/AD&D, Short and Long-Term Disability, Accident, Critical Illness, Hospitalization Indemnity, and Pet Insurance
Retirement Plan: 401(k) plan with company match
Paid Time Off: Generous PTO, paid holidays, parental leave, and more
Wellness: Access to wellness programs and mental health support
Professional Development: Opportunities for growth, including tuition reimbursement
Additional Perks
Flexible work arrangements, including remote work options
Flexible Spending Accounts (FSAs)
Employee referral programs
Bonus opportunities
Technology allowance
A diverse, inclusive, and supportive workplace culture
#J-18808-Ljbffr
YOU MUST CURRENTLY HAVE AN ACTIVE TS/SCI WITH POLYGRAPH SECURITY CLEARANCE WITH THE FEDERAL GOVERNMENT. (U.S. CITIZENSHIP REQUIRED).
Description: As a System Engineer, you are responsible for providing support to our web-based mission application and its customers. This software product is a full life cycle software suite that provides audio & video ingest, storage, query, playback, analysis, and transcription features. Our application is used by national and tactical analysts on small systems (laptops) and large systems (server farms). You will be working with technologies including Amazon Web Services / VMs, Kubernetes, Docker, Grafana, Kabana, GitLab CI/CD, Jira, and Confluence.
Responsibilities
Support the DevOps team in testing and troubleshooting our web application
Collaborate with operations and development teams to identify testing needs and develop test plans
Triage reported operational issues
Monitor Tier 1 application health and status metrics
Report issues detected during testing or system usage via the ticketing system
Perform system and application installations and upgrades
Provide operational support and/or training to users
Monitor and respond to application-related Jira Service Desk tickets
Occasionally respond to mission-critical after-hours calls
Participate in minor CONUS/OCONUS travel (~1–2 times per year)
Required Skills
Experience with GitLab and CI/CD pipelines
Experience working in Linux environments (RHEL 8/9, Rocky 8/9)
Experience with Grafana
Experience with Jira and Confluence
Experience providing customer support through Jira Service Desk
Desired Skills
Familiarity with scripting languages (Bash, Python, Ruby)
Familiarity with containerized applications, specifically using Docker/Kubernetes
Familiarity with BDD testing frameworks (Cucumber, Spock, Behave)
Familiarity with automated configuration management tools (Ansible, Salt, Puppet)
Experience with ElasticSearch and Kibana
Experience with HCI/AWS Cloud servicesExperience with STE/STN & OS hardening
Experience with IT Instances Authoritative Data Source (ADS)
YOE / Degree Requirements 10 years of experience with a Bachelor’s Degree in a technical discipline or 14 years without the degree
Compensation We are committed to providing fair and competitive compensation. The salary range for this position is $78,000 to $250,000 per year. This range reflects the compensation offered across the locations where we hire. The exact salary will be determined based on the candidate's work location, specific role, skill set, and level of expertise.
Benefits
Health Coverage: Medical, dental, and vision insurance
Additional Insurance: Basic Life/AD&D, Voluntary Life/AD&D, Short and Long-Term Disability, Accident, Critical Illness, Hospitalization Indemnity, and Pet Insurance
Retirement Plan: 401(k) plan with company match
Paid Time Off: Generous PTO, paid holidays, parental leave, and more
Wellness: Access to wellness programs and mental health support
Professional Development: Opportunities for growth, including tuition reimbursement
Additional Perks
Flexible work arrangements, including remote work options
Flexible Spending Accounts (FSAs)
Employee referral programs
Bonus opportunities
Technology allowance
A diverse, inclusive, and supportive workplace culture
#J-18808-Ljbffr