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Onyx Point, LLC.

System Engineer 2

Onyx Point, LLC., Hanover, Maryland, United States, 21098

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System Engineer 2

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Onyx Point, LLC.

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To be considered for this position you must currently have an active TS/SCI with polygraph security clearance with the federal government (U.S. citizenship required).

Description: As a System Engineer, you are responsible for providing support to our web-based mission application and its customers. This software product is a full life cycle software suite that provides audio & video ingest, storage, query, playback, analysis, and transcription features. Our application is used by national and tactical analysts on small systems (laptops) and large systems (server farms). You will be working with technologies including Amazon Web Services / VMs, Kubernetes, Docker, Grafana, Kibana, GitLab CI/CD, Jira, and Confluence.

Responsibilities

Manage and provision cloud infrastructure

Implement and maintain CI/CD pipelines

Monitor performance across Tier 1 systems

Ensure system security and compliance

Resolve customer support tickets through Jira Service Desk

Document testing and standard operating procedures (SOPs)

Perform application testing, including test case creation and maintenance

Execute application deployments and upgrades

Assist in migration efforts to an HCI environment

Provide application training and demos to a variety of customers

Collaborate with development teams and users to design and implement new features

Occasionally respond to mission‑critical after‑hours calls

Participate in minor CONUS/OCONUS travel (approximately 1–2 times per year)

Required Skills

Experience with GitLab and CI/CD pipelines

Experience working in Linux environments (RHEL 8/9, Rocky 8/9)

Experience with Grafana

Experience with Jira and Confluence

Experience providing customer support through Jira Service Desk

Experience with containerized applications (Docker, Kubernetes)

Experience with HCI and/or AWS Cloud services

Experience with STE/STN & OS hardening

Desired Skills

Experience with ElasticSearch and Kibana

Experience with IT Instances Authoritative Data Source (ADS)

Experience with Terraform & Ansible

YOE / Degree Requirements: 14 years of experience with a Bachelor’s Degree in a technical discipline or 18 years without the degree.

Compensation We are committed to providing fair and competitive compensation. The salary range for this position is $78,000 to $250,000 per year. This range reflects the compensation offered across the locations where we hire. The exact salary will be determined based on the candidate's work location, specific role, skill set, and level of expertise.

Benefits

Health Coverage: Medical, dental, and vision insurance

Additional Insurance: Basic Life/AD&D, Voluntary Life/AD&D, Short and Long‑Term Disability, Accident, Critical Illness, Hospitalization Indemnity, and Pet Insurance

Retirement Plan: 401(k) plan with company match

Paid Time Off: Generous PTO, paid holidays, parental leave, and more

Wellness: Access to wellness programs and mental health support

Professional Development: Opportunities for growth, including tuition reimbursement

Additional Perks

Flexible work arrangements, including remote work options

Flexible Spending Accounts (FSAs)

Employee referral programs

Bonus opportunities

Technology allowance

A diverse, inclusive, and supportive workplace culture

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