Georgia Bio Behavioral Associates
Medical Front Office Administrator (Dunwoody)
Georgia Bio Behavioral Associates, Atlanta, Georgia, United States, 30346
Winston Psychiatry is a compassionate, client-focused psychiatric practice located in Dunwoody, Georgia, dedicated to delivering high-quality mental health care. Our team is growing, and we are seeking a warm, highly organized Front Office Administrator to be the first point of contact for our patients and to help ensure the smooth daily operation of our office. This is a full-time, on-site position.
Key Responsibilities
Greet patients and visitors warmly, check them in, and assist with forms or questions Answer and route phone calls in a professional and compassionate manner Schedule and confirm appointments using electronic medical records (EMR) system Verify insurance and collect co-pays/payments Maintain organized and confidential patient records Assist with billing support and office inventory Uphold HIPAA and practice confidentiality standards at all times Support occasional marketing and communications efforts
experience with social media platforms is a plus Comfort with AI tools or interest in learning AI-assisted administrative tasks is a bonus
Qualifications
1+ years of front desk medical receptionist or administrative experience (mental health setting preferred) Professional demeanor with excellent interpersonal and communication skills Must have a commute of approximately 30 minutes from our office in Dunwoody, Georgia Proficient in scheduling software and EMR systems (e.g., Advanced MD, SimplePractice, Kareo, or similar) Proficiency in Excel and Spreadsheets Familiarity with insurance verification and basic billing is a plus High school diploma required; associates or bachelors degree a plus Strong multitasking and problem-solving abilities Team player with leadership abilities Prior authorization experience is a plus
Compensation
Compensation is commensurate with experience and will be discussed during the interview process.
Benefits
Supportive and respectful team culture Paid time off, holidays, and benefits package A meaningful role helping people access care Opportunities for growth and advancement within the company
Key Responsibilities
Greet patients and visitors warmly, check them in, and assist with forms or questions Answer and route phone calls in a professional and compassionate manner Schedule and confirm appointments using electronic medical records (EMR) system Verify insurance and collect co-pays/payments Maintain organized and confidential patient records Assist with billing support and office inventory Uphold HIPAA and practice confidentiality standards at all times Support occasional marketing and communications efforts
experience with social media platforms is a plus Comfort with AI tools or interest in learning AI-assisted administrative tasks is a bonus
Qualifications
1+ years of front desk medical receptionist or administrative experience (mental health setting preferred) Professional demeanor with excellent interpersonal and communication skills Must have a commute of approximately 30 minutes from our office in Dunwoody, Georgia Proficient in scheduling software and EMR systems (e.g., Advanced MD, SimplePractice, Kareo, or similar) Proficiency in Excel and Spreadsheets Familiarity with insurance verification and basic billing is a plus High school diploma required; associates or bachelors degree a plus Strong multitasking and problem-solving abilities Team player with leadership abilities Prior authorization experience is a plus
Compensation
Compensation is commensurate with experience and will be discussed during the interview process.
Benefits
Supportive and respectful team culture Paid time off, holidays, and benefits package A meaningful role helping people access care Opportunities for growth and advancement within the company