Rivian
Field Service Technician - San Diego, CA
Join to apply for the
Field Service Technician - San Diego, CA
role at
Rivian About Rivian
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary
This position is for a hands-on Field Service Technician who will support Rivian vehicle repairs. The role requires a collaborative, team-oriented individual capable of working in a dynamic, fast-paced environment. While the role is based in a primary location, it may require operating remotely or traveling to various locations, including the production plant, to provide vehicle support as business needs demand. This job description outlines the full spectrum of skills required, and candidates will be assessed against this spectrum to determine the appropriate level for their expertise. Responsibilities
Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations. Identify and explain the Rivian product line, EV framework, tools, and accessories. Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety. Conduct road tests to ensure the quality of repairs. Manage necessary parts operations, including ordering, receiving, shipping, and inventory. Identify areas of improvement and provide feedback to senior technicians or leadership. Support service campaigns and containment initiatives. Ensure that all work and technical notes are properly documented for internal and external use. Work collaboratively with a team spirit and maintain high-quality work with minimal supervision. Communicate with a high level of professionalism in customer-facing situations. Stay current with technical skills and complete required training. Qualifications
High School Diploma or GED is preferred. Proficient in using hand tools and power tools. Must be at least 21 years old. Must possess a valid driver’s license and maintain a clean driving record, with no driving-related suspensions or revocations within a 3-5 year period. Ability to drive a non-commercial truck and trailer is preferred. Must be available for a 40-hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs. Proficient with laptops or computers in Windows or Mac environments. Strong organizational skills, attention to detail, and an eagerness to learn. Ability to perform physical tasks such as lifting up to 50 lbs., sitting, standing, walking, and frequent use of hands for grasping tools and data entry. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.). Ability to read and speak fluent English. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events. Experience
Hands-on work experience in an automotive shop is highly preferred. This role is open to various levels of experience, from entry-level to career technicians; new automotive graduates are encouraged to apply. A background in electric vehicle (EV) or hybrid repair is considered a plus. Experience in startup environments is preferred. Experience with parts departments, billing, and work order management systems is preferred. Technical Skills
Low Voltage & Electrical Systems: foundational understanding of basic electricity, ability to use a DVOM, and read electrical schematics. Advanced candidates should understand automotive electronics, CAN/LIN networks, and diagnose complex faults per manufacturer standards. High Voltage Systems: ability to safely power down and work on high voltage systems with appropriate PPE; diagnose faults related to charging, isolation, and interlock loop issues per manufacturer processes. Chassis, Brakes & Suspension: capable of mounting/balancing tires, aligning vehicles, replacing brake components, diagnosing suspension issues, and addressing NVH. Thermal Systems: service cooling systems, handle refrigerants with 609 certification, diagnose A/C/HVAC concerns, and operate A/C equipment. ADAS: basic understanding, component replacement and calibration, and awareness of system capabilities and limits. Body & Glass: assist with glass removal/installation, windshield replacement, and diagnose wind noise or water leaks. Pay Disclosure
Salary range / Hourly Rate for California Based Applicants: $00 - 44.13 (actual compensation determined by experience, location, and other factors permitted by law). Benefits
Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data when you apply for employment and/or participate in our recruitment processes. This data includes contact, demographic, communications, educational, professional, employment, and other information. Rivian may use your Candidate Personal Data for recruitment, employment verification, and related purposes, and may share with internal teams and service providers. Data may be transferred internationally as described. Please note that we are currently not accepting applications from third party application services.
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Join to apply for the
Field Service Technician - San Diego, CA
role at
Rivian About Rivian
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary
This position is for a hands-on Field Service Technician who will support Rivian vehicle repairs. The role requires a collaborative, team-oriented individual capable of working in a dynamic, fast-paced environment. While the role is based in a primary location, it may require operating remotely or traveling to various locations, including the production plant, to provide vehicle support as business needs demand. This job description outlines the full spectrum of skills required, and candidates will be assessed against this spectrum to determine the appropriate level for their expertise. Responsibilities
Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations. Identify and explain the Rivian product line, EV framework, tools, and accessories. Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety. Conduct road tests to ensure the quality of repairs. Manage necessary parts operations, including ordering, receiving, shipping, and inventory. Identify areas of improvement and provide feedback to senior technicians or leadership. Support service campaigns and containment initiatives. Ensure that all work and technical notes are properly documented for internal and external use. Work collaboratively with a team spirit and maintain high-quality work with minimal supervision. Communicate with a high level of professionalism in customer-facing situations. Stay current with technical skills and complete required training. Qualifications
High School Diploma or GED is preferred. Proficient in using hand tools and power tools. Must be at least 21 years old. Must possess a valid driver’s license and maintain a clean driving record, with no driving-related suspensions or revocations within a 3-5 year period. Ability to drive a non-commercial truck and trailer is preferred. Must be available for a 40-hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs. Proficient with laptops or computers in Windows or Mac environments. Strong organizational skills, attention to detail, and an eagerness to learn. Ability to perform physical tasks such as lifting up to 50 lbs., sitting, standing, walking, and frequent use of hands for grasping tools and data entry. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.). Ability to read and speak fluent English. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events. Experience
Hands-on work experience in an automotive shop is highly preferred. This role is open to various levels of experience, from entry-level to career technicians; new automotive graduates are encouraged to apply. A background in electric vehicle (EV) or hybrid repair is considered a plus. Experience in startup environments is preferred. Experience with parts departments, billing, and work order management systems is preferred. Technical Skills
Low Voltage & Electrical Systems: foundational understanding of basic electricity, ability to use a DVOM, and read electrical schematics. Advanced candidates should understand automotive electronics, CAN/LIN networks, and diagnose complex faults per manufacturer standards. High Voltage Systems: ability to safely power down and work on high voltage systems with appropriate PPE; diagnose faults related to charging, isolation, and interlock loop issues per manufacturer processes. Chassis, Brakes & Suspension: capable of mounting/balancing tires, aligning vehicles, replacing brake components, diagnosing suspension issues, and addressing NVH. Thermal Systems: service cooling systems, handle refrigerants with 609 certification, diagnose A/C/HVAC concerns, and operate A/C equipment. ADAS: basic understanding, component replacement and calibration, and awareness of system capabilities and limits. Body & Glass: assist with glass removal/installation, windshield replacement, and diagnose wind noise or water leaks. Pay Disclosure
Salary range / Hourly Rate for California Based Applicants: $00 - 44.13 (actual compensation determined by experience, location, and other factors permitted by law). Benefits
Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data when you apply for employment and/or participate in our recruitment processes. This data includes contact, demographic, communications, educational, professional, employment, and other information. Rivian may use your Candidate Personal Data for recruitment, employment verification, and related purposes, and may share with internal teams and service providers. Data may be transferred internationally as described. Please note that we are currently not accepting applications from third party application services.
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