Gallagher
Overview
The Client Service Executive is accountable for expanding existing relationships and delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of client accounts within a Branch. This role directly contributes to key business outcomes such as revenue growth, client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement. Base pay range
$99,000.00/yr - $165,000.00/yr This range is provided by Gallagher. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. How You’ll Make An Impact
Supporting the business priorities of Branch Managers, Production team members, and the client service function Growing revenue by counseling clients on additional lines of insurance or limit increases based on each client's unique exposure to risk Delivering high quality client service consistent with AJG operational standards and practices Achieving operational productivity and performance metrics consistently Growing and profitably managing an assigned group of client accounts Building relationships with existing clients by providing exceptional ongoing customer care Seeking referrals from current client base to solicit new business prospects Securing existing business and actively driving the sale of additional services and lines of coverage About You
Bachelor's degree with 5+ years client service and/or claims management experience OR High School diploma/GED with 10+ years client service and/or claims management experience Must hold appropriate licensing as required and be able to travel up to 25% of the time Proficiency in Microsoft Office applications and in using technology to maximize productivity and quality Previous experience in managing client relationships; strong written and verbal communication skills Preferred
Insurance knowledge P&C experience Solid financial acumen Behaviors
Build collaborative and mutually meaningful relationships with internal and external clients Facilitate and/or lead group meetings with internal and external clients, effectively managing multiple priorities Comfortable analyzing and using data to make decisions Work in a self-directed manner Act as a role model for high performance and Gallagher's shared values Compensation And Benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by factors including experience, education, pay market/geography, complexity, skill set, lines of business, supply/demand, and hours. In addition to salary, we offer a wide range of benefits. Medical/dental/vision plans, starting from day one Life and accident insurance 401(k) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program for health and wellbeing Charitable matching gift program And more... The benefits summary applies to full-time positions; details for non-full-time positions provided during the selection process Equal Opportunity
Gallagher embraces inclusion and diversity. Gallagher is an equal opportunity employer and prohibits discrimination based on protected characteristics as defined by law. Reasonable accommodations are provided to qualified individuals with disabilities. Other roles and related opportunities
Referrals increase your chances of interviewing. Sign in to set job alerts for “Client Services Executive” roles.
#J-18808-Ljbffr
The Client Service Executive is accountable for expanding existing relationships and delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of client accounts within a Branch. This role directly contributes to key business outcomes such as revenue growth, client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement. Base pay range
$99,000.00/yr - $165,000.00/yr This range is provided by Gallagher. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. How You’ll Make An Impact
Supporting the business priorities of Branch Managers, Production team members, and the client service function Growing revenue by counseling clients on additional lines of insurance or limit increases based on each client's unique exposure to risk Delivering high quality client service consistent with AJG operational standards and practices Achieving operational productivity and performance metrics consistently Growing and profitably managing an assigned group of client accounts Building relationships with existing clients by providing exceptional ongoing customer care Seeking referrals from current client base to solicit new business prospects Securing existing business and actively driving the sale of additional services and lines of coverage About You
Bachelor's degree with 5+ years client service and/or claims management experience OR High School diploma/GED with 10+ years client service and/or claims management experience Must hold appropriate licensing as required and be able to travel up to 25% of the time Proficiency in Microsoft Office applications and in using technology to maximize productivity and quality Previous experience in managing client relationships; strong written and verbal communication skills Preferred
Insurance knowledge P&C experience Solid financial acumen Behaviors
Build collaborative and mutually meaningful relationships with internal and external clients Facilitate and/or lead group meetings with internal and external clients, effectively managing multiple priorities Comfortable analyzing and using data to make decisions Work in a self-directed manner Act as a role model for high performance and Gallagher's shared values Compensation And Benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by factors including experience, education, pay market/geography, complexity, skill set, lines of business, supply/demand, and hours. In addition to salary, we offer a wide range of benefits. Medical/dental/vision plans, starting from day one Life and accident insurance 401(k) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program for health and wellbeing Charitable matching gift program And more... The benefits summary applies to full-time positions; details for non-full-time positions provided during the selection process Equal Opportunity
Gallagher embraces inclusion and diversity. Gallagher is an equal opportunity employer and prohibits discrimination based on protected characteristics as defined by law. Reasonable accommodations are provided to qualified individuals with disabilities. Other roles and related opportunities
Referrals increase your chances of interviewing. Sign in to set job alerts for “Client Services Executive” roles.
#J-18808-Ljbffr