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Stryker Corporation

Representative, Client Svc I

Stryker Corporation, Denton, Texas, United States, 76205

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Overview

Representative, Client Svc I — US-TX-Denton Job ID: 32322 • Type: Full-Time • Category: Facilities • Location: TX - Denton-UNorthTexas-MS About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact

Main Responsibilities: Promptly informs supervisor of potential problems or customer concerns. Reviews and responds to management and client requests via emails, phone calls, text messages and verbal communication. Strong focus on providing good customer service. Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. Site responsibility and location of coverage may change based on client and/or division needs. Mail/Courier Services: Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classes of United States Postal Services mail. Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). Researches and routes unidentified and generic mail. Receives, logs, delivers and tracks messenger items. Responds to customer requests. Performs routine upkeep of equipment. Records and tracks customer inquiries and fulfillment of requests. Shipping/Receiving: Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments. Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures. Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. Basic computer skills/technical knowledge. Ability to multitask and prioritize in order to meet deadlines. Good customer service and communication skills. Ability to work with minimal supervision. Ability to work OT as needed. Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers premises. Ability to lift up to 50lbs. May require driving between multiple client locations; a personal vehicle (valid driver’s license and acceptable driving record) may be necessary. Ability to spend extended periods standing, bending, walking, reaching, and pulling while performing duties. Pay and Benefits We are providing the anticipated hourly rate for this role: $17.20 - $23.37 Company Overview

Canon U.S.A., Inc. is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. Canon U.S.A. supports corporate and consumer markets in the United States and Latin America. Canon U.S.A. is committed to its Kyosei philosophy of social and environmental responsibility. What We Offer: competitive compensation and benefits, and opportunities for career growth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Legal and compliance statements: You must be legally authorized to work in the United States. The Company will not sponsor visas. Reside in the United States at time of hire. We comply with applicable laws and regulations. For a list of postings, visit Canon’s careers website. Posting Tags: #LI-EF1 #PM19

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