GOODWILL CENTRAL COAST
Assistant Store Manager - Salinas Center
GOODWILL CENTRAL COAST, Salinas, California, United States, 93911
Overview
Assistant Store Manager - Salinas Center. Location: Salinas, CA. Employment type: Full-time. Salary: $20.00 - $22.00 hourly. Education: High school diploma or equivalent. Responsibilities
Assist with store managerial duties and store operations in the Store Manager’s absence; support the operation of retail store locations and serve donors and customers in a safe, welcoming environment. Provide outstanding customer service to promote store sales and achieve store goals. Oversee store operations in the Store Manager’s absence and ensure staff deliver customer service according to defined procedures. Guide staff on sales questions or issues; inform the Store Manager or designee of personnel-related problems. Provide input to the Store Manager on staff performance appraisals and counseling. Provide outstanding donor and customer service; greet store customers and assist with product selections. Complete customer transactions following all cash handling and cash register procedures. Perform defined store opening/closing procedures and conduct frequent staff training. Place/display inventory on the sales floor following defined procedures; straighten/rearrange merchandise to enhance customer appeal and maintain a neat and safe work environment. Assist with stock rotation and markdowns as directed; prepare store donations and rotated merchandise for transfer to the central processing plant. Identify donated items for e-commerce; communicate problems, complaints, potential theft, and safety issues to the Store Manager or designee. Maintain a clean and organized sales floor at all times to provide a safe experience for shoppers, donors, vendors, employees, program participants, and visitors. Secondary duties may include donor services, sanitizing store and donation locations, and minor janitorial duties; travel to other Goodwill Central Coast locations may be required. Qualifications
Education Required:
High school diploma or equivalent. Experience Required:
One year of previous sales experience or equivalent, including six months in a lead sales associate capacity. Knowledge Required:
Basic math; familiarity with Goodwill Central Coast’s mission and general policies and procedures (on-the-job learning may occur); familiarity with electronic cash registers; equipment used includes material handling equipment such as carts, hand trucks, and racks; typical retail/store/office equipment and computer-based systems. Skills/Aptitudes/Temperaments:
Ability to communicate effectively in English (written and spoken); basic Spanish is preferred; ability to maintain self-control and work cooperatively with others; ability to explain decisions clearly and follow procedures; ability to perform opening/closing procedures, cash handling, and related store operations paperwork; ability to safely move merchandise and operate a cash register; ability to handle repetitive and varied duties with good attendance; may require driving a vehicle for company business depending on assignment; adherence to safe work practices and reporting safety hazards promptly. Physical and Work Environment
Work is performed in an enclosed storeroom floor; environment is heated/ventilated; some locations may have a receiving area with more variable conditions. Physical demands include standing, walking, and lifting up to 25 lbs regularly; heavier items may require equipment or assistance; normal or corrected senses required to perform tasks; occasional travel may be required.
#J-18808-Ljbffr
Assistant Store Manager - Salinas Center. Location: Salinas, CA. Employment type: Full-time. Salary: $20.00 - $22.00 hourly. Education: High school diploma or equivalent. Responsibilities
Assist with store managerial duties and store operations in the Store Manager’s absence; support the operation of retail store locations and serve donors and customers in a safe, welcoming environment. Provide outstanding customer service to promote store sales and achieve store goals. Oversee store operations in the Store Manager’s absence and ensure staff deliver customer service according to defined procedures. Guide staff on sales questions or issues; inform the Store Manager or designee of personnel-related problems. Provide input to the Store Manager on staff performance appraisals and counseling. Provide outstanding donor and customer service; greet store customers and assist with product selections. Complete customer transactions following all cash handling and cash register procedures. Perform defined store opening/closing procedures and conduct frequent staff training. Place/display inventory on the sales floor following defined procedures; straighten/rearrange merchandise to enhance customer appeal and maintain a neat and safe work environment. Assist with stock rotation and markdowns as directed; prepare store donations and rotated merchandise for transfer to the central processing plant. Identify donated items for e-commerce; communicate problems, complaints, potential theft, and safety issues to the Store Manager or designee. Maintain a clean and organized sales floor at all times to provide a safe experience for shoppers, donors, vendors, employees, program participants, and visitors. Secondary duties may include donor services, sanitizing store and donation locations, and minor janitorial duties; travel to other Goodwill Central Coast locations may be required. Qualifications
Education Required:
High school diploma or equivalent. Experience Required:
One year of previous sales experience or equivalent, including six months in a lead sales associate capacity. Knowledge Required:
Basic math; familiarity with Goodwill Central Coast’s mission and general policies and procedures (on-the-job learning may occur); familiarity with electronic cash registers; equipment used includes material handling equipment such as carts, hand trucks, and racks; typical retail/store/office equipment and computer-based systems. Skills/Aptitudes/Temperaments:
Ability to communicate effectively in English (written and spoken); basic Spanish is preferred; ability to maintain self-control and work cooperatively with others; ability to explain decisions clearly and follow procedures; ability to perform opening/closing procedures, cash handling, and related store operations paperwork; ability to safely move merchandise and operate a cash register; ability to handle repetitive and varied duties with good attendance; may require driving a vehicle for company business depending on assignment; adherence to safe work practices and reporting safety hazards promptly. Physical and Work Environment
Work is performed in an enclosed storeroom floor; environment is heated/ventilated; some locations may have a receiving area with more variable conditions. Physical demands include standing, walking, and lifting up to 25 lbs regularly; heavier items may require equipment or assistance; normal or corrected senses required to perform tasks; occasional travel may be required.
#J-18808-Ljbffr