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Call Your Mother

General Manager - Denver Area

Call Your Mother, Denver, Colorado, United States, 80285

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Overview

At Call Your Mother we believe that great food is made even better with amazing service and having fun together. CYM is a neighborhood bagel shop and deli with locations in the DC area and Denver, CO.

We’re looking for new team members with positive attitudes and an eagerness to learn who are as excited about good food & GOOD VIBES.

We’re hiring a General Manager in Denver!

At CYM we consider our GMs to be the CEO of their shop. The General Manager oversees kitchen operations, front-of-house service, the continued development and growth of your team, and the overall profitability of your shop. The GM is always guest-, food-, and team-focused while being a quick thinker front-of-house lover, a skilled communicator, and a motivator. As a GM, you’ll be an enthusiastic leader for your team, lead by example, and hold yourself and all team members accountable for their performance and product output through our CYM Values ("VIBES"). Responsibilities

Overseeing daily operations of your shop - from preparing the shop to open, executing service, to closing; all at the highest level Proactively solving any problems that arise at the shop and taking initiative to keep the shop running at its best, most efficient capacity always Manage and lead (if applicable), supervisors, and team members to ensure the best service is provided to our guests with CYM VIBES in mind Work with supervisors to create a positive, efficient work environment for the whole team Supporting Call Your Mother’s high operational standards by continuing to hold yourself and your team members to the provided checklists, recipe specs, and other standardized tools Manage maintenance and upkeep of all equipment and the shop’s surroundings -- trash pickups, linens, deep cleaning, and/or storage organization Continued focus on all ServeSafe food safety standards and commitment to shop safety Oversee food and beverage management, including inventory, ordering, and budget with regard to food, beverage, and labor goals Recruiting, hiring, training, and conducting a performance evaluation of team members Scheduling so that each shift and position is covered to its best ability. If there is an issue (callouts, emergency), the manager is on-call to solve it in the best interest of the shop Working in the shop 5 days a week, must be available to work weekends Must have transportation to travel between multiple CYM locations in the DMV Qualifications

1-2 years of experience in a restaurant management role Good understanding of P&L, COGS, decision making, process improvement, labor/scheduling, training & team development, food quality standards ServeSafe Manager’s Food Safety Certification Ability to coordinate multiple tasks such as food and labor costs while maintaining required standards of operation in daily shop activities Hospitality-oriented with a passion for the guest experience Hands-on managing style and willingness to lead by example Proactive with the ability to think of the big picture High-energy, positive can-do attitude that thrives in a fast-paced environment Kindness and respect toward others Team player with a willingness to help others Ability to work calmly and effectively under pressure; problem solving focus Clear communication and proven coaching/leadership skills for a diverse staff Flexibility to work shifts inclusive of weekends and holidays Benefits

Starting salary: $70,000 and a 20% bonus opportunity Growth and development opportunities aligned with CYM’s expansion Positive, people-first culture with strong team support Benefits: Health, dental, and vision insurance (full-time staff averaging 30+ hours/week), 4% employer match 401k, paid vacation, paid parental leave, Employee Assistance Program, free staff meals, fitness and wellness programs, language classes and more Equal Opportunity

We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members. Powered by JazzHR

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