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Software Development Manager, Storefront Automation - Prime Video

Amazon Jobs, Seattle, Washington, us, 98127

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Prime Video Overview Prime Video (PV) is a premium entertainment service that offers customers the greatest choices in what to watch, and how to watch it. PV delivers movies and TV shows instantly to TVs, tablets, game consoles and PCs worldwide. We are building the future of TV for customers in over 200 countries to enjoy an endless selection of movies, shows and sports on their TV, mobile devices and desktop. We deliver high‑quality video to Amazon customers through subscriptions (Amazon Prime, and Channels) as well as purchases, rentals, and free with ads. Amazon believes so deeply in the mission of Video that we’ve launched our own studio to create original and exclusive content. We use advanced machine learning and data mining techniques to help our customers discover the best movies and TV shows across Petabytes of data and Exabytes of streaming. We obsess over big picture problems like how to deliver video that’s more reliable than the internet it’s delivered over, to the low‑level details of squeezing maximum picture quality out of every bit delivered. In short, we’re inventing the new paradigm for finding and enjoying video content in an industry that’s doubling every year.

Key Responsibilities

You independently manage a team of SDEs and assess performance of both high and low performers.

You define the strategic vision for your team, partnering effectively with customers and stakeholders.

You establish a roadmap and successfully deliver software that executes that vision.

You make short‑term versus long‑term decisions, determining which projects move forward and in what priority order.

You proactively identify risks and bring them to the attention of your manager, customers, and stakeholders with mitigation plans before they become roadblocks.

You communicate ideas effectively, both verbally and in writing, to all types of audiences.

You work successfully with customers, leaders, and other engineering teams, fostering constructive dialogue, harmonizing discordant views, and leading the resolution of contentious issues.

You define metrics to measure team development progress, customer experience, and operational excellence.

You improve the quality of the software operational performance metrics owned by your team.

Qualifications

3+ years of engineering team management experience.

7+ years of working directly within engineering teams.

3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems.

8+ years of leading the definition and development of multi‑tier web services.

Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations.

Experience partnering with product or program management teams.

Experience communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy.

Experience recruiting, hiring, mentoring/coaching, and managing teams of Software Engineers to improve their skills and effectiveness.

About the Team Amazon invests in creating award‑winning original content like The Wheel of Time, The Boys, The Marvelous Mrs. Maisel, and Man in the High Castle. These productions drive brand loyalty and increase customer engagement with Prime Video. Our team owns the critical responsibility of launching these highly anticipated content on our storefront. We innovate on algorithms to help customers discover award‑winning content from the moment it becomes available to stream. Prime Video offers a suite of video consumption products—Amazon originals, free prime content, rentals, purchases, channel subscriptions, live events, and more. Our services handle a massive scale of customer requests every second worldwide, built on high‑scale distributed systems on the AWS cloud to keep the service reliable for all customers.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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