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MRI Software

Director, Strategic Projects

MRI Software, Cleveland, Ohio, us, 44101

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Overview

The Director, Strategic Projects ("DSP") serves as a high-impact, cross-functional leader and strategic partner driving critical initiatives that advance value creation, operational excellence, and alignment with MRI’s strategic objectives. The DSP is often a bridge between executive leadership and internal teams and may serve as a de facto chief of staff / strategy execution lead. The DSP will play a critical role in driving global and regional strategic projects that enhance business operations and contribute to our overall organizational goals. This position reports directly to the VP of Business Operations. You Will

Strategic Project Management: Lead the design, execution, and oversight of strategic, transformational, or value-creation projects across the organization (e.g., cost optimization, growth initiatives, M&A integration, systems implementation, process transformation). Act as project sponsor or program manager: define scope, timelines, milestones, resource plans, stakeholder engagement, risk management, and governance. Stakeholder Engagement: Collaborate with cross-functional teams, including senior leadership, to define project scope, objectives, and deliverables, and ensure effective communication throughout the project lifecycle. Coordinate cross-functional workstreams, ensuring alignment among teams (finance, operations, product, marketing, HR, IT) and escalation to senior leadership as needed. Process Improvement: Identify opportunities for process optimization and implement solutions that enhance efficiency, productivity, and scalability within business operations. Risk Management: Proactively identify and address potential risks and issues, developing mitigation strategies to ensure project success. Performance Tracking: Establish and monitor key performance indicators (KPIs) to track project progress and impact, providing regular updates to the VP of Business Operations and other stakeholders. Resource Allocation: Efficiently allocate resources, including personnel and budget, to ensure optimal project execution and successful outcomes. Documentation and Reporting: Maintain comprehensive project documentation and prepare detailed reports for executive review and decision-making. Provide executive support or “chief-of-staff” style functions as needed (e.g., agenda setting, meeting preparation, strategic planning support). Drive adoption of KPIs, dashboards, reporting frameworks, and data-driven decision making within the organization. Lead change management efforts, managing resistance, ensuring communications, training, and stakeholder buy-in. Mentor or manage junior team members supporting strategic initiatives or project work. Qualifications & Experience

7+ years of relevant experience (strategy consulting, corporate strategy, operations, project / program management) — ideally with exposure to private equity / portfolio operations or technology / software companies. Proven track record of leading and delivering complex, cross-functional projects from initiation through execution and follow-through. Strong analytical and quantitative skills (business case modeling, financial impact assessment, KPI development). Excellent communication, presentation, and stakeholder management skills, including ability to engage senior executives. Experience with change management, process improvement, organizational alignment, and influencing without direct authority. Ability to work in a fast-paced, ambiguous environment with shifting priorities. Familiarity with relevant tools (project management software, dashboards, data analytics / BI tools, Excel / PowerPoint). MBA or advanced degree is often preferred (or equivalent experience). Prior experience in software, technology, or enterprise SaaS / data-driven operations is a plus. Leveling

The role is a senior operational / strategic hire — not a purely tactical project manager, but rather a high-leverage role with visibility and broad influence. Organizational Fit & Expectations

This role often operates at the intersection of strategy, operations, and execution — combining the strategic mindset of a consultant with the hands-on drive of a builder. The DSP is expected to exercise high judgment, discretion, and initiative. It is often a stepping-stone to executive leadership roles within the company operating ecosystem. We’re obsessed with making this the best job you’ve ever had!

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit Invest in our competitive 401k plan and help set you up for your future Parental Leave Program designed to give you time with your new arrival(s) 20 days PTO plus observed Holidays, plus 15 hours of ‘Flexi’ time a year Tuition Reimbursement offerings Flexibility to work from anywhere in the world for two weeks a year About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Our people-first approach to PropTech defines a new industry standard for client experiences that deliver real value every day. We believe MRI is more than just a workplace; it’s a connected community of people who belong. We’re an inclusive employer and welcome diversity across backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Belonging is a direct result of Diversity, Equity, and Inclusion, foundational to our continued success. Seniority level

Director Employment type

Full-time Job function

Business Development and Sales Industries: Software Development

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