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Total System Services

Senior UX Researcher

Total System Services, Dallas, Texas, United States, 75215

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Employer Industry: Payment Technology Solutions

Why consider this job opportunity:

Opportunity for career advancement and growth within the organization

Collaborate with a dynamic team dedicated to innovative payment solutions

Engage in meaningful research that shapes user experience and product design

Flexible work environment with a focus on collaboration and teamwork

Chance to influence the payments technology landscape of tomorrow

What to Expect (Job Responsibilities)

Promote the value of UX Research through various tools and processes

Establish relationships with key stakeholders to gather research participants and share insights

Conduct qualitative research to collect and analyze user needs and behaviors

Create personas, user journeys, and flows to communicate user understanding to product teams

Share research findings and recommendations through written documentation and presentations

What is Required (Qualifications)

Bachelor's degree in anthropology, Human Computer Interaction (HCI), Human Factors, Sociology, Psychology, or related field, or equivalent practical experience

Minimum of 4 years of relevant work experience in user experience, product design research, or related fields

Experience with research design utilizing various methods such as surveys and usability studies

Proficiency with remote research tools like UserTesting and Qualtrics

Excellent time management skills with the ability to prioritize multiple projects

How to Stand Out (Preferred Qualifications)

Master’s degree or higher in a related field

4 - 6 years of relevant work experience within user experience or product design research

Familiarity with analytics tools such as Google Analytics and Pendo

#PaymentTechnology #UserExperience #CareerOpportunity #ResearchInsights #Innovation

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