Jobs via Dice
Overview
We are seeking an experienced ServiceNow Strategic Portfolio Management (SPM) Product Owner with 2-5 years of expertise in enhancing ServiceNow platforms. This role involves guiding the buildout of SPM solutions to align with business objectives and acting as a bridge between stakeholders and technical teams to ensure successful implementation of innovative solutions. Responsibilities
Organize and prioritize the product backlog, refining user stories and acceptance criteria. Enhance Demand, Resource, Enterprise Agile Platform (EAP), and Waterfall modules. Manage continual improvement around dashboarding and reporting capabilities. Oversee end-to-end delivery of SPM features, from ideation to deployment. Ensure documentation matches current state of process and system. Manage testing plans for SPM for bi-annual upgrades. Work closely with business stakeholders, architects, developers, and Scrum Masters to capture requirements and translate them into actionable deliverables. Conduct product demonstrations for stakeholders and gather feedback for continuous improvement. Provide subject matter expertise on ServiceNow SPM modules, including configuration, workflows, and customizations. Collaborate on technical designs and ensure adherence to ServiceNow best practices. Lead testing efforts, including User Acceptance Testing (UAT), to ensure quality deliverables. Qualifications
Experience: Minimum of 2-5 years working on the ServiceNow platform with a focus on Strategic Portfolio Management (SPM). Certifications (Preferred): Certified ServiceNow Administrator (CSA); Certified Implementation Specialist – SPM. Agile certifications such as Scrum Master, Product Owner, SAFe Agilist, or Kanban System Design. Technical Skills: Strong knowledge of ServiceNow SPM modules, including portfolio management, demand management, and resource management; Proficiency in Agile frameworks (Scrum, Kanban) and SDLC methodologies; Familiarity with Common Service Data Model (CSDM) and data analytics/reporting. Additional Details
Location: Grand Rapids, MI - Hybrid; must be willing to work onsite M-W. Job Title: (SPM) Product Owner Job Type: Full-time The ideal candidate for this role has 2 to 5 years of relevant work experience. As part of their role on a product team, a Product Owner should fulfill the duties and responsibilities listed in the Responsibilities section.
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We are seeking an experienced ServiceNow Strategic Portfolio Management (SPM) Product Owner with 2-5 years of expertise in enhancing ServiceNow platforms. This role involves guiding the buildout of SPM solutions to align with business objectives and acting as a bridge between stakeholders and technical teams to ensure successful implementation of innovative solutions. Responsibilities
Organize and prioritize the product backlog, refining user stories and acceptance criteria. Enhance Demand, Resource, Enterprise Agile Platform (EAP), and Waterfall modules. Manage continual improvement around dashboarding and reporting capabilities. Oversee end-to-end delivery of SPM features, from ideation to deployment. Ensure documentation matches current state of process and system. Manage testing plans for SPM for bi-annual upgrades. Work closely with business stakeholders, architects, developers, and Scrum Masters to capture requirements and translate them into actionable deliverables. Conduct product demonstrations for stakeholders and gather feedback for continuous improvement. Provide subject matter expertise on ServiceNow SPM modules, including configuration, workflows, and customizations. Collaborate on technical designs and ensure adherence to ServiceNow best practices. Lead testing efforts, including User Acceptance Testing (UAT), to ensure quality deliverables. Qualifications
Experience: Minimum of 2-5 years working on the ServiceNow platform with a focus on Strategic Portfolio Management (SPM). Certifications (Preferred): Certified ServiceNow Administrator (CSA); Certified Implementation Specialist – SPM. Agile certifications such as Scrum Master, Product Owner, SAFe Agilist, or Kanban System Design. Technical Skills: Strong knowledge of ServiceNow SPM modules, including portfolio management, demand management, and resource management; Proficiency in Agile frameworks (Scrum, Kanban) and SDLC methodologies; Familiarity with Common Service Data Model (CSDM) and data analytics/reporting. Additional Details
Location: Grand Rapids, MI - Hybrid; must be willing to work onsite M-W. Job Title: (SPM) Product Owner Job Type: Full-time The ideal candidate for this role has 2 to 5 years of relevant work experience. As part of their role on a product team, a Product Owner should fulfill the duties and responsibilities listed in the Responsibilities section.
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