Blue Lake Search
Description:
Location: Local working Hybrid must be willing to work onsite M-W
**Position Overview** We are seeking an experienced ServiceNow Strategic Portfolio Management (SPM) Product Owner with 2-5 years of expertise in enhancing ServiceNow platforms. This role involves guiding the buildout of SPM solutions to align with business objectives. The ideal candidate will act as a bridge between stakeholders and technical teams, ensuring the successful implementation of innovative solutions.
**Product Ownership:** - Organize and prioritize the product backlog, refining user stories and acceptance criteria. - Enhance Demand, Resource, Enterprise Agile Platform (EAP), and Waterfall modules. - Manage continual improvement around dashboarding and reporting capabilities. - Oversee end-to-end delivery of SPM features, from ideation to deployment. - Ensure documentation matches current state of process and system. - Manage testing plan(s) for SPM for bi-annual upgrades.
- **Stakeholder Collaboration:** - Work closely with business stakeholders, architects, developers, and Scrum Masters to capture requirements and translate them into actionable deliverables. - Conduct product demonstrations for stakeholders and gather feedback for continuous improvement.
- **Technical Oversight:** - Provide subject matter expertise on ServiceNow SPM modules, including configuration, workflows, and customizations. - Collaborate on technical designs and ensure adherence to ServiceNow best practices. - Lead testing efforts, including User Acceptance Testing (UAT), to ensure quality deliverables.
**Qualifications** - **Experience:** - Minimum of 2-5 years working on the ServiceNow platform with a focus on Strategic Portfolio Management (SPM).
- **Certifications (Preferred):** - Certified ServiceNow Administrator (CSA). - Certified Implementation Specialist – SPM. - Agile certifications such as Scrum Master, Product Owner, SAFe Agilist, or Kanban System Design.
- **Technical Skills:** - Strong knowledge of ServiceNow SPM modules, including portfolio management, demand management, and resource management. - Proficiency in Agile frameworks (Scrum, Kanban) and SDLC methodologies. - Familiarity with Common Service Data Model (CSDM) and data analytics/reporting.
The ideal candidate for this role has 2 to 5 years of relevant work experience. As part of their role on a product team, a successful Product Owner should fulfill the following duties and responsibilities: - Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements - Defining the vision for the team’s product - Creating a product road map based on this vision - Managing the product backlog and prioritizing them based on changing requirements - Overseeing all stages of product creation including design and development - Developing user stories - Monitoring and evaluating product progress at each stage of the process - Liaising with the product team and end-users to deliver updates - Participating in Scrum meetings and product sprints #J-18808-Ljbffr
**Position Overview** We are seeking an experienced ServiceNow Strategic Portfolio Management (SPM) Product Owner with 2-5 years of expertise in enhancing ServiceNow platforms. This role involves guiding the buildout of SPM solutions to align with business objectives. The ideal candidate will act as a bridge between stakeholders and technical teams, ensuring the successful implementation of innovative solutions.
**Product Ownership:** - Organize and prioritize the product backlog, refining user stories and acceptance criteria. - Enhance Demand, Resource, Enterprise Agile Platform (EAP), and Waterfall modules. - Manage continual improvement around dashboarding and reporting capabilities. - Oversee end-to-end delivery of SPM features, from ideation to deployment. - Ensure documentation matches current state of process and system. - Manage testing plan(s) for SPM for bi-annual upgrades.
- **Stakeholder Collaboration:** - Work closely with business stakeholders, architects, developers, and Scrum Masters to capture requirements and translate them into actionable deliverables. - Conduct product demonstrations for stakeholders and gather feedback for continuous improvement.
- **Technical Oversight:** - Provide subject matter expertise on ServiceNow SPM modules, including configuration, workflows, and customizations. - Collaborate on technical designs and ensure adherence to ServiceNow best practices. - Lead testing efforts, including User Acceptance Testing (UAT), to ensure quality deliverables.
**Qualifications** - **Experience:** - Minimum of 2-5 years working on the ServiceNow platform with a focus on Strategic Portfolio Management (SPM).
- **Certifications (Preferred):** - Certified ServiceNow Administrator (CSA). - Certified Implementation Specialist – SPM. - Agile certifications such as Scrum Master, Product Owner, SAFe Agilist, or Kanban System Design.
- **Technical Skills:** - Strong knowledge of ServiceNow SPM modules, including portfolio management, demand management, and resource management. - Proficiency in Agile frameworks (Scrum, Kanban) and SDLC methodologies. - Familiarity with Common Service Data Model (CSDM) and data analytics/reporting.
The ideal candidate for this role has 2 to 5 years of relevant work experience. As part of their role on a product team, a successful Product Owner should fulfill the following duties and responsibilities: - Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements - Defining the vision for the team’s product - Creating a product road map based on this vision - Managing the product backlog and prioritizing them based on changing requirements - Overseeing all stages of product creation including design and development - Developing user stories - Monitoring and evaluating product progress at each stage of the process - Liaising with the product team and end-users to deliver updates - Participating in Scrum meetings and product sprints #J-18808-Ljbffr