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Federal Express Corporation

HRIS Business Advisor/HRIS Specialist (Multi-level)

Federal Express Corporation, Memphis, Tennessee, us, 37544

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HRIS Business Advisor/HRIS Specialist (Multi-level) Overview

Develop process improvements and upgrades of the Human Resources (HR) technology systems and Human Resources Information System (HRIS) including planning, system design, technical design, configuration and implementation of complex HR technology systems. Serves as the senior level business area subject matter expert for multiple HR technology systems and HRIS.

Responsibilities

Provide technical expertise and support for planning, developing, organizing, and coordinating large programs/projects in support of multiple Corporate HRIS Strategic Initiatives.

Evaluate and verify HR technology systems and software data needs; identify opportunities to streamline and enhance systems and practices.

Troubleshoot complex HR technology system issues and communicate effectively with technical staff and end users.

Ensure compliance with information security policies and standards for all HR Technology applications.

Mentor less experienced team members and provide guidance to develop critical skills.

Analyze HR systems and develop major technical automated solutions, including business/statistical analysis, data extraction, and reporting to support business strategy.

Analyze, evaluate, develop, test, and implement process improvements to ensure cost savings, time efficiency, quality improvement, and customer satisfaction.

Lead medium-complexity projects or support senior-level project managers on high-complexity projects, providing clear and frequent communications regarding initiative status to stakeholders and leadership.

Assist with the design and implementation of dashboards and data visualization tools to customize metrics for large datasets.

Work with system vendors to resolve issues and ensure alignment and continuous improvement of HR technology systems.

Manage and develop custom queries to meet the requirements of HR management, staff, and other stakeholders; coordinate scheduled and ad hoc reporting.

Serve as project lead on moderately complex HR technology systems to support policy and process changes.

Build and maintain relationships with operating companies to share best practices and promote intelligent system utilization.

Provide analytical, functional, and project management support for multiple moderately complex HR projects and initiatives.

Evaluate, assess, and maintain HRIS foundation data structure to ensure compatibility with operational and cross-functional areas within the company.

Perform periodic audits of critical data elements, system configurations, and system processes.

Serve as a subject matter expert for HR processes, resources, and programs, providing system knowledge support and mentoring lower-level analysts.

Perform other duties as assigned.

Knowledge, Skills, and Abilities

Knowledge of UKG systems (Workforce Central, Dimensions, or related platforms), including configuration, integration, and optimization.

Understanding of global and Americas HR, payroll, and timekeeping practices, with the ability to apply regional and local compliance requirements.

Knowledge of company HR policies and procedures and working knowledge of HR technology systems (HRC systems required).

Experience in transformation and process harmonization, ensuring consistency and efficiency across geographies.

Strong stakeholder management, collaboration, and communication skills, with the ability to engage cross-functional teams and explain complex or confidential information.

Analytical, consultative, and problem-solving skills to develop data-driven recommendations, test plans, and effective solutions.

Proficiency in data analysis, reporting, dashboards, and visualization tools, including data mining tools, reporting interfaces, statistical software, Microsoft Office, and web-based applications.

Project management, time management, and organizational skills to manage multiple initiatives, prioritize workload, meet deadlines, and lead projects.

Experience implementing complex projects and understanding the software development lifecycle, including requirements gathering, testing, and deployment.

Ability to troubleshoot system issues, coordinate resources, and implement process improvements.

Highly organized and detail-oriented, with the ability to ensure data integrity and identify root causes.

Ability to mentor, coach, and act as a knowledge resource for other employees.

Ability to serve as a change agent and project leader, working effectively with various audiences and teams.

Education and Experience

BA226: HRIS Business Advisor

Minimum Education: Bachelor’s Degree in Human Resources Information Systems, Computer Engineering/Science, Human Resources Technology, statistics, math or other related analytical fields.

Minimum Experience: Five (5) years in HR technology systems or related area providing application support and business systems analysis.

BA315: Sr HRIS Specialist

Minimum Education: Bachelor’s Degree in Business, Information Technology, Engineering, Human Resources, or related field.

Minimum Experience: Four (4) or more years in HR technology systems or related area.

BA314: HRIS Specialist

Minimum Qualifications: Bachelor’s Degree in Business, Information Technology, Engineering, Human Resources, or related field required.

Minimum Experience: Two (2) or more years in HR technology systems or related area.

Domicile and Travel

This position can be domiciled anywhere in the United States; with a preference for Pittsburgh, PA; Dallas, TX; or Memphis, TN. Remote work within the United States may be available based on business need. Minimal travel required.

Pay and Benefits

Pay transparency: Compensation reflects the pay range for this posted position and location. Actual pay determined by factors including experience, tenure, market level, location, performance, schedule, and work assignment.

Pay ranges (monthly, US National): HRIS Business Advisor - $7,094.23 to $15,607.31; HRIS/Sr HRIS Specialist - $4,881.62 to $13,571.58

Additional details: Application criteria include uploading a current resume and answering the job screening questionnaire by 10/27/2025.

Equal Opportunity and Accessibility

Federal Express Corporation is an Equal Opportunity Employer including Vets/Disability. Reasonable accommodations are available during the application process. Applicants who require accommodations should contact recruitmentsupport@fedex.com.

Applicants have rights under federal employment laws, including Know Your Rights, Pay Transparency, FMLA, and the Employee Polygraph Protection Act.

E-Verify Program Participant: the company participates in E-Verify. See notices for more information.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Freight and Package Transportation

Note: This job description has been refined for formatting compliance while preserving the original content.

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