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JLL

Facilities Coordinator

JLL, Santa Ana, California, United States, 92725

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JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Coordinator – JLL

What this job involves: As a Facilities Coordinator at JLL, you will assist the Facilities Management Team with tactical planning while serving as a vital link in coordinating work requests, vendor management, and maintenance activities. This role requires strong organizational skills and attention to detail to ensure seamless execution of facility operations with minimal disruption to client environments. You'll play an essential part in advancing service quality and enhancing client partnerships through effective coordination between onsite teams, regional facilities staff, and service providers, directly contributing to JLL's commitment to operational excellence and client satisfaction.

What your day-to-day will look like:

Assist Facilities Management Team with tactical planning for team goals and objectives while supporting strategic initiatives

Receive and dispatch work requests to technical staff, vendors, and other service providers with accurate prioritization

Perform work order entry and monitoring while redirecting orders assigned to wrong vendors or locations

Request NTE (Not to Exceed) increases and approvals while maintaining budget compliance and cost control

Monitor work order SLA adherence to ensure timely completion and client satisfaction

Coordinate scheduling, follow-up, and satisfaction monitoring of maintenance activities across multiple locations

Coordinate with onsite and regional Facilities teams to advance service quality and enhance client partnerships

Provide information and direction to vendors, facilities staff, and service providers to ensure excellent coordination and execution

Required Qualifications:

2-4 years of professional experience in facilities coordination or related field

Understanding of work order systems and facility management processes

Strong attention to detail and organizational skills for managing multiple concurrent tasks

Customer service skills with ability to interact professionally with clients, vendors, and team members

Ability to work collaboratively in office environment 2 days per week for in-person coordination

Flexibility to support site visits as requested by leadership and clients

Strong communication skills for effective vendor and service provider coordination

Preferred Qualifications:

Experience with CMMS systems and work order management platforms

Knowledge of facilities management best practices and SLA monitoring

Experience coordinating with multiple stakeholders including vendors, technical staff, and service providers

Understanding of budget management and NTE approval processes

Customer service experience in facility management or related industry

Location: Hybrid (2 days in office required) – On-site – Santa Ana, CA

Estimated compensation for this position: 54,000.00 – 78,300.00 USD per year

Personalized benefits that support personal well-being and growth:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Accepting applications on an ongoing basis until candidate identified.

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