Intuit
Overview
The QuickBooks CRM team delivers on the core customer benefit of growing their revenue and improving their lead to customer conversion rate. As Senior Staff PM, you’ll be responsible for increasing SMB revenue growth through core customer management features directly impacting their ability to deepen their customer relationships. What’s special about this role?
Do You Live For Making a Huge Impact On People’s Lives? Over Half Of Small Business Fail Within Their First Year And We’re On a Mission To Help The Little Guy Get Ahead. Come Join The Quickbooks CRM Team And Help Us Drive 2X Revenue Growth For Small Businesses Around The World. As Staff PM, You’ll Be Responsible For Critical Core Features Of The New CRM Offering: Help Small Businesses manage their sales and customers workflows through a new 0 to 1 capability Integrate with other Intuit capability teams to bring to life a holistic end-to-end offering for SMBs Work with an amazing team of builder-focused engineers to rapidly iterate on the core product experience to get to product market fit Dry test your experiences and concepts on a base of millions of users eager for more customer management capabilities Responsibilities
Working closely with design partners to conduct customer research and craft experiments to test leap of faith assumptions before investing in full builds. Leveraging user data to streamline workflows through AI lead scoring and relationship/sales insights. Build a product strategy to bring to life this new offering that drives excitement and rallies partner teams around your mission. Work with customers to create an innovative solution to the core workflow management problem that service-based SMBs face. Collaborate with a full stack engineering team to drive technical advancement and run the business tracks of work. Design and bring to market revenue-generating, customer-driven software products Identify market opportunities through customer research and insights Prioritize customer needs and develop product roadmaps to meet expectations Lead, create and launch market-leading product offerings in partnership with sales, marketing, engineering, user experience and support Own the product lifecycle from requirements gathering through production and release Build products that deliver great customer experiences Focus on growth hacking, achieving product-market fit, and building growth loops for QuickBooks Online Qualifications
8+ years designing and delivering world-class software products in a Product Management role Demonstrated experience managing the end-to-end product lifecycle for consumer or enterprise offerings Ability to develop and execute a successful product roadmap Experience with Agile development and methodologies Proven expertise leading cross-functional teams that launch on-time and on-budget desktop, web or mobile software product offerings Strong project management skills, including the ability to think and lead complex projects simultaneously Successful history of delivering customer-driven products designed to create a great customer experience Strong A/B Testing and Data-Driven product management skills BS or BA Degree preferred or equivalent work experience Intuit provides a competitive compensation package with a strong pay-for-performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is not specified here. New York, NY
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The QuickBooks CRM team delivers on the core customer benefit of growing their revenue and improving their lead to customer conversion rate. As Senior Staff PM, you’ll be responsible for increasing SMB revenue growth through core customer management features directly impacting their ability to deepen their customer relationships. What’s special about this role?
Do You Live For Making a Huge Impact On People’s Lives? Over Half Of Small Business Fail Within Their First Year And We’re On a Mission To Help The Little Guy Get Ahead. Come Join The Quickbooks CRM Team And Help Us Drive 2X Revenue Growth For Small Businesses Around The World. As Staff PM, You’ll Be Responsible For Critical Core Features Of The New CRM Offering: Help Small Businesses manage their sales and customers workflows through a new 0 to 1 capability Integrate with other Intuit capability teams to bring to life a holistic end-to-end offering for SMBs Work with an amazing team of builder-focused engineers to rapidly iterate on the core product experience to get to product market fit Dry test your experiences and concepts on a base of millions of users eager for more customer management capabilities Responsibilities
Working closely with design partners to conduct customer research and craft experiments to test leap of faith assumptions before investing in full builds. Leveraging user data to streamline workflows through AI lead scoring and relationship/sales insights. Build a product strategy to bring to life this new offering that drives excitement and rallies partner teams around your mission. Work with customers to create an innovative solution to the core workflow management problem that service-based SMBs face. Collaborate with a full stack engineering team to drive technical advancement and run the business tracks of work. Design and bring to market revenue-generating, customer-driven software products Identify market opportunities through customer research and insights Prioritize customer needs and develop product roadmaps to meet expectations Lead, create and launch market-leading product offerings in partnership with sales, marketing, engineering, user experience and support Own the product lifecycle from requirements gathering through production and release Build products that deliver great customer experiences Focus on growth hacking, achieving product-market fit, and building growth loops for QuickBooks Online Qualifications
8+ years designing and delivering world-class software products in a Product Management role Demonstrated experience managing the end-to-end product lifecycle for consumer or enterprise offerings Ability to develop and execute a successful product roadmap Experience with Agile development and methodologies Proven expertise leading cross-functional teams that launch on-time and on-budget desktop, web or mobile software product offerings Strong project management skills, including the ability to think and lead complex projects simultaneously Successful history of delivering customer-driven products designed to create a great customer experience Strong A/B Testing and Data-Driven product management skills BS or BA Degree preferred or equivalent work experience Intuit provides a competitive compensation package with a strong pay-for-performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is not specified here. New York, NY
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