Wayfair
Specialist, Retail Back of House Logistics, Wayfair Stores
Wayfair, Wilmette, Illinois, United States, 60091
Overview
As a Logistics and Inventory Specialist, you’ll play a vital role in keeping Wayfair’s Physical Retail operations running smoothly as we redefine the customer shopping experience. Your work—from managing inventory flow and conducting audits to processing shipments and resolving discrepancies—directly supports an exceptional, seamless experience for our customers. You will focus on inventory accuracy, exception management, and operational efficiency in a fast-paced environment, partnering across teams and taking ownership to build a flawless operational foundation that reflects Wayfair’s retail excellence. What Does a Logistics & Inventory Specialist Do?
⏰ Demonstrates Reliability: Be present and punctual for every shift and communicate proactively about any issues. Ensure Inventory Accuracy: Conduct daily audits and maintain a Cycle Count Program; use scanning technology to track carton-level details such as condition, quantity, and location. Manage Inventory Performance: Monitor aging inventory, process markdowns, execute damage write‑offs, and handle vendor returns for recalls, dead stock, and overstock. Leverage inventory or e‑commerce experience to optimize processes. Receive and Process Shipments: Unload and receive inventory carefully, including manual handling of large items. Record overages, shortages, and damages accurately. ️ Proactively Monitor Systems: Use order management tools and Warehouse Management Software to track inventory flow, resolve discrepancies, and keep records current. Review Cycle Count data in Google Sheets to identify and fix gaps. Audit Operations: Perform regular and trigger-based audits on inbound and outbound shipments to ensure accurate processing and shipping. ⚙️ Support Operational Excellence: Use ticketing systems to manage exceptions and resolve issues; provide feedback on tools and processes to improve efficiency. Collaborate Across Teams: Work with logistics leaders and other departments to streamline operations and maintain Wayfair’s high standards. Adapt and Problem-Solve: Own inventory challenges, drive solutions, and coordinate between warehouse and retail teams in a fast-moving environment. You’ll Thrive in This Role if You Have:
Education: High School Diploma or equivalent is required. Inventory Control Experience: 1 to 3 years, preferably in retail. Distribution or Logistics Experience: 1+ year preferred. Open Schedule Availability: Flexibility to work nights, weekends, and holidays as needed. Customer Service Skills: Strong communication and ability to stay calm and professional under pressure. ⚡ Adaptability and Problem-Solving: Comfortable with evolving tools and processes; takes initiative to maintain operational excellence. ️ Technical Proficiency: Strong skills with Microsoft Office or Google Suite. Detail Orientation: Highly organized with proven ability to manage complex inventory workflows and systems. Additional Physical and Environmental Requirements
Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling. Mobility & Movement: Frequent stooping, kneeling, and crouching. Lifting Ability: Able to lift and move up to 50 lbs regularly; heavier items may require assistance or equipment. Vision Requirements: Close, distance, color, peripheral vision; depth perception and focus adjustment. ️ Temperature Flexibility: Comfortable in varying temperatures. Noise Tolerance: Occasional exposure to moderate noise levels. ⚠️ Safety Awareness: Adhere to all safety protocols. Benefits
Competitive Pay: Regular opportunities for performance-based increases. Career Growth: Access professional development and advancement opportunities. Health Benefits from Day One: Medical, dental, and vision coverage from day one. Time to Recharge: Paid time off accrual starts immediately. 401(k) with Company Match: Match up to 4% to help save for the future. Tuition Reimbursement: Eligible after 6 months of employment. Wayfair Employee Discount: Savings on products plus 10% off in-store restaurant purchases. Parental Leave Options: Paid and unpaid leave plans available. ✨ And So Much More: Additional benefits may apply. NOTE: Full-time roles receive the full benefits package; part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can provide specifics. Assistance For Individuals With Disabilities Wayfair is committed to equal opportunity and will provide reasonable accommodations for qualified individuals with disabilities. If you require an accommodation to participate in the application or interview process, please let us know by completing our Accommodations for Applicants form. Need Technical Assistance? For more information about applying for a career at Wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the world’s largest online destinations for the home. We are committed to technology and problem-solving to deliver an exceptional customer experience. Wayfair is an equal opportunity employer and values diversity.
#J-18808-Ljbffr
As a Logistics and Inventory Specialist, you’ll play a vital role in keeping Wayfair’s Physical Retail operations running smoothly as we redefine the customer shopping experience. Your work—from managing inventory flow and conducting audits to processing shipments and resolving discrepancies—directly supports an exceptional, seamless experience for our customers. You will focus on inventory accuracy, exception management, and operational efficiency in a fast-paced environment, partnering across teams and taking ownership to build a flawless operational foundation that reflects Wayfair’s retail excellence. What Does a Logistics & Inventory Specialist Do?
⏰ Demonstrates Reliability: Be present and punctual for every shift and communicate proactively about any issues. Ensure Inventory Accuracy: Conduct daily audits and maintain a Cycle Count Program; use scanning technology to track carton-level details such as condition, quantity, and location. Manage Inventory Performance: Monitor aging inventory, process markdowns, execute damage write‑offs, and handle vendor returns for recalls, dead stock, and overstock. Leverage inventory or e‑commerce experience to optimize processes. Receive and Process Shipments: Unload and receive inventory carefully, including manual handling of large items. Record overages, shortages, and damages accurately. ️ Proactively Monitor Systems: Use order management tools and Warehouse Management Software to track inventory flow, resolve discrepancies, and keep records current. Review Cycle Count data in Google Sheets to identify and fix gaps. Audit Operations: Perform regular and trigger-based audits on inbound and outbound shipments to ensure accurate processing and shipping. ⚙️ Support Operational Excellence: Use ticketing systems to manage exceptions and resolve issues; provide feedback on tools and processes to improve efficiency. Collaborate Across Teams: Work with logistics leaders and other departments to streamline operations and maintain Wayfair’s high standards. Adapt and Problem-Solve: Own inventory challenges, drive solutions, and coordinate between warehouse and retail teams in a fast-moving environment. You’ll Thrive in This Role if You Have:
Education: High School Diploma or equivalent is required. Inventory Control Experience: 1 to 3 years, preferably in retail. Distribution or Logistics Experience: 1+ year preferred. Open Schedule Availability: Flexibility to work nights, weekends, and holidays as needed. Customer Service Skills: Strong communication and ability to stay calm and professional under pressure. ⚡ Adaptability and Problem-Solving: Comfortable with evolving tools and processes; takes initiative to maintain operational excellence. ️ Technical Proficiency: Strong skills with Microsoft Office or Google Suite. Detail Orientation: Highly organized with proven ability to manage complex inventory workflows and systems. Additional Physical and Environmental Requirements
Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling. Mobility & Movement: Frequent stooping, kneeling, and crouching. Lifting Ability: Able to lift and move up to 50 lbs regularly; heavier items may require assistance or equipment. Vision Requirements: Close, distance, color, peripheral vision; depth perception and focus adjustment. ️ Temperature Flexibility: Comfortable in varying temperatures. Noise Tolerance: Occasional exposure to moderate noise levels. ⚠️ Safety Awareness: Adhere to all safety protocols. Benefits
Competitive Pay: Regular opportunities for performance-based increases. Career Growth: Access professional development and advancement opportunities. Health Benefits from Day One: Medical, dental, and vision coverage from day one. Time to Recharge: Paid time off accrual starts immediately. 401(k) with Company Match: Match up to 4% to help save for the future. Tuition Reimbursement: Eligible after 6 months of employment. Wayfair Employee Discount: Savings on products plus 10% off in-store restaurant purchases. Parental Leave Options: Paid and unpaid leave plans available. ✨ And So Much More: Additional benefits may apply. NOTE: Full-time roles receive the full benefits package; part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can provide specifics. Assistance For Individuals With Disabilities Wayfair is committed to equal opportunity and will provide reasonable accommodations for qualified individuals with disabilities. If you require an accommodation to participate in the application or interview process, please let us know by completing our Accommodations for Applicants form. Need Technical Assistance? For more information about applying for a career at Wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the world’s largest online destinations for the home. We are committed to technology and problem-solving to deliver an exceptional customer experience. Wayfair is an equal opportunity employer and values diversity.
#J-18808-Ljbffr