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Delta Dental of New Jersey and Connecticut

Product Owner

Delta Dental of New Jersey and Connecticut, Parsippany, New Jersey, United States

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Overview We are seeking a Product Owner to join our Program Management Organization (PMO) team. The ideal candidate will work closely with business, technical, and vendor partners to ensure the successful delivery of key corporate workstreams. You will drive the identification of business value for feature delivery and manage a prioritized backlog for software development and business process improvements. This role is integral to bridging the needs of stakeholders and ensuring that actionable features are delivered within an agile framework.

Responsibilities

Drive value by aligning product goals with overall organizational strategies.

Partner with cross-functional teams to define product strategy, guide the development process, and drive the product vision.

Develop well-scoped requirements and prioritize work for engineering teams, DevOps, and data analysts.

Execute product commitments to consistently deliver meaningful business outcomes.

Maintain a prioritized product backlog, defining features, value, function, security, and testing needs.

Champion product goals and support an agile software development lifecycle (SDLC), identifying and documenting Epics, Features, PBIs (Product Backlog Items), and tasks.

Facilitate communication between business and technical teams to ensure solutions meet both business requirements and technical standards.

Use agile methodologies (e.g., user stories, acceptance criteria) to drive functional needs.

Be the voice of the customer, ensuring effective communication between stakeholders and the agile core team.

Collaborate with sponsors to create a clear product roadmap aligned with both business and technical goals.

Break down large initiatives into logical Epics, Features, and PBIs for execution based on team capacity.

Lead the elicitation of business requirements and translate them into user stories and technical requirements.

Write clear and concise requirements specifications in natural language.

Regularly review and update the backlog, priorities, and specifications with project stakeholders.

Facilitate agile ceremonies, including sprint planning, sprint refinements, retrospectives, and daily stand-ups.

Ensure proper change management practices for maintaining and communicating requirement baselines.

Qualifications & Experience

3+ years of product management, business/systems analysis, or project management experience, with a proven track record of successful project delivery.

Strong background in healthcare and insurance; CX experience preferred.

Excellent strategic thinking, problem-solving, and execution skills in handling complex problems.

Familiarity with Agile methodologies (Scrum, XP, SAFe) and traditional waterfall methodologies.

Experience in managing product development life cycles and cross-functional collaboration.

Proficiency in utilizing agile tools such as Azure DevOps, Jira, or similar.

Strong interpersonal and communication skills with the ability to build relationships across diverse teams.

Self-motivated, proactive, and able to work under minimal supervision.

Data-driven with strong proficiency in analytics and testing best practices.

Ability to deliver large-scale product features and improvements in a fast-paced environment.

Proven ability to prioritize work, manage ambiguity, and adapt to changing business needs.

Education & Certifications

Bachelor’s Degree or equivalent professional experience.

Certifications (preferred but not required): PMI-ACP, PMI-PMP, IIBA CBAP, or SAFe certifications.

Working Environment

Full-time hybrid position in Parsippany office on Tuesdays and Wednesdays; remote on Mondays, Thursdays, and Fridays.

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