Monro, Inc.
Automotive General Service Technician
Monro, Inc., West Lafayette, Indiana, United States, 47907
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Automotive General Service Technician
role at
Monro, Inc.
Job Overview General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. The role delivers exceptional 5 Star service to guests through effective communication of vehicle issues and proposed solutions while ensuring guest expectations for time commitments and quality are consistently met.
Responsibilities
Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation.
Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g., bulb and wiper blade and filter replacements), battery testing and installations.
Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting and communicating additional needed services and repairs.
Assist in inventory management to include pulling tires and parts, unloading and stocking inventory; utilize company truck to pick up inventory as needed.
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and guest readiness.
Perform service(s) in accordance with Monro’s safety standards including but not limited to wheel torque, oil safety and compliance procedures.
Test drive vehicles in accordance with Monro’s Road Test policy using dedicated test drive routes while observing all local traffic and safety laws.
Understand and adhere to company policies and procedures, OSHA standards, safety and environmental codes; consistently use required PPE including safety glasses.
Maintain technical knowledge and capabilities to ensure proficiency through timely completion of Monro University training courses and modules.
Operate, utilize and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines (e.g., lifts, welders, brake lathes).
Perform other duties as assigned and required.
Management Responsibility The General Service Technician is an individual contributor to the team and operates under the direction of the Technical Service Manager, Assistant/Store Manager.
Education and Experience Preferred: High School Diploma and automotive training including basic car maintenance and repair, or the equivalent combination of education and experience.
Qualifications Minimum Qualifications
HS diploma or GED equivalent
Automotive experience
Valid Driver license
Must be at least 18 years of age
Positive attitude and a collaborative mindset
Ability to work with hands overhead, stand for long periods and lift 50 lbs
Preferred Qualifications
Automotive Technician or Lube and Tire experience
Benefits
Performance based incentives
Paid vacation and holidays for Full-Time Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full-time teammates
Employee Access Perks
Career Advancement Opportunities
Equal Opportunity Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Automotive General Service Technician
role at
Monro, Inc.
Job Overview General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. The role delivers exceptional 5 Star service to guests through effective communication of vehicle issues and proposed solutions while ensuring guest expectations for time commitments and quality are consistently met.
Responsibilities
Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation.
Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g., bulb and wiper blade and filter replacements), battery testing and installations.
Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting and communicating additional needed services and repairs.
Assist in inventory management to include pulling tires and parts, unloading and stocking inventory; utilize company truck to pick up inventory as needed.
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and guest readiness.
Perform service(s) in accordance with Monro’s safety standards including but not limited to wheel torque, oil safety and compliance procedures.
Test drive vehicles in accordance with Monro’s Road Test policy using dedicated test drive routes while observing all local traffic and safety laws.
Understand and adhere to company policies and procedures, OSHA standards, safety and environmental codes; consistently use required PPE including safety glasses.
Maintain technical knowledge and capabilities to ensure proficiency through timely completion of Monro University training courses and modules.
Operate, utilize and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines (e.g., lifts, welders, brake lathes).
Perform other duties as assigned and required.
Management Responsibility The General Service Technician is an individual contributor to the team and operates under the direction of the Technical Service Manager, Assistant/Store Manager.
Education and Experience Preferred: High School Diploma and automotive training including basic car maintenance and repair, or the equivalent combination of education and experience.
Qualifications Minimum Qualifications
HS diploma or GED equivalent
Automotive experience
Valid Driver license
Must be at least 18 years of age
Positive attitude and a collaborative mindset
Ability to work with hands overhead, stand for long periods and lift 50 lbs
Preferred Qualifications
Automotive Technician or Lube and Tire experience
Benefits
Performance based incentives
Paid vacation and holidays for Full-Time Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full-time teammates
Employee Access Perks
Career Advancement Opportunities
Equal Opportunity Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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