City of Charlotte
Overview
Rail Controller role at City of Charlotte. This is a security and safety-sensitive position within the Charlotte Area Transit System Department, Operations Management. Major Duties And Responsibilities
Ensures the light rail system is safe and efficient by performing duties safely and complying with all applicable rules, laws, regulations, and procedures. Be knowledgeable of all emergency response and recovery procedures. Maintains two-way radio communications with LRT operators, Field Supervisors, Maintenance, and other personnel under FCC regulations during test and start-up operations and revenue/non-revenue service operations. Coordinates and manages red tag and supervisory power outages when personnel and contractors work on or near the right-of-way. Coordinates the removal and sectionalization of traction power by remotely operating traction power substation breakers and catenary sectionalization switches. Monitors train and on-track equipment movement on the mainline and rail yards, including revenue and non-revenue trains, test trains, student training, and special event trains. Adjust service levels and headways as indicated by operating conditions and passenger loads. Completes forms, incident reports, and maintains records and documents. Directly support continuous implementation and compliance of the North Carolina Department of Transportation (NCDOT) State Safety Oversight Program Standards (SSOPS) and Federal Transit Administration (FTA) regulations 49 CFR Part 673 and 672 related to the Safety Management System (SMS) and the CATS Agency Safety Plan (ASP). Support the safety performance goals of CATS. Encourage employees to proactively support and report safety concerns following the CATS Safety Reporting options described in training and the ASP. As part of your responsibility to support the CATS Safety Culture, report safety concerns and issues through the various methods established by CATS as outlined in the ASP. Advocate and promote a strong safety culture within CATS regarding transportation services, capital programs, facility operations and maintenance, worksite procedures, employees, and customers following SMS and ASP. Participate in internal and external ASP audits. Performs related duties as required. Qualifications
ESSENTIAL DUTIES NOTE: Candidate must be available to work irregular hours and shifts depending upon the business needs of CATS. Must complete a 6-month probationary period. Demonstrate extensive supervisory skills and sound judgment. Ability to communicate effectively in English (oral and written). Must accurately document work on logs, spreadsheets, documents, and forms and utilize SCADA and CCTV technology, laptops, and handheld computers. Must be computer literate and adapt to existing software and future upgrades. Must complete all training with passing scores and maintain qualifications. Candidate must initiate troubleshooting procedures while coordinating service restoration and continuation efforts to minimize delays. Must have and maintain a valid driver's license. Knowledge, Skills & Abilities: Pass phone screening and a computer-based entry test to demonstrate knowledge about responsibilities. Understanding of CATS policies and Light Rail Operations Policy related to CATS vehicles and operators. Light Rail Operations schedule; organize work and set priorities; make accurate time calculations; keep legible and accurate records; work independently; multi-task; proficiency in SCADA; operate dispatch systems. Education and Experience
Preferred: Associate degree and three years of rail traffic controller/dispatcher experience using SCADA technology. Minimum: High school diploma or equivalent and five years of relevant work experience; OR Associate’s Degree and three years of relevant work experience. Conditions of Employment
The City’s Background Check Policy requires background checks on final candidates. Checks may include reference checks, social security verification, education verification, criminal history, and, if applicable, credit history, sex offender registry, and motor vehicle records check. Background checks comply with FCRA. Final candidates must pass pre-employment drug screening and a physical examination. The City of Charlotte is an Equal Opportunity Employer and does not discriminate on race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or gender expression. The City is committed to accessibility and reasonable accommodations; requests can be made as described in the job posting. How To Apply
Apply online. Federal law requires reasonable accommodations for qualified individuals with disabilities. If needed, you may visit the City of Charlotte Human Resources Department lobby to apply in person at 700 East 4th Street, Suite 200, Charlotte, NC 28202 (Mon-Fri, 9:30 a.m. – 3:30 p.m., EST, excluding holidays). For questions, email Careers@ci.charlotte.nc.us. Benefits
The City of Charlotte provides a comprehensive benefits package to eligible employees. The City of Charlotte is a drug and alcohol-free workplace.
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Rail Controller role at City of Charlotte. This is a security and safety-sensitive position within the Charlotte Area Transit System Department, Operations Management. Major Duties And Responsibilities
Ensures the light rail system is safe and efficient by performing duties safely and complying with all applicable rules, laws, regulations, and procedures. Be knowledgeable of all emergency response and recovery procedures. Maintains two-way radio communications with LRT operators, Field Supervisors, Maintenance, and other personnel under FCC regulations during test and start-up operations and revenue/non-revenue service operations. Coordinates and manages red tag and supervisory power outages when personnel and contractors work on or near the right-of-way. Coordinates the removal and sectionalization of traction power by remotely operating traction power substation breakers and catenary sectionalization switches. Monitors train and on-track equipment movement on the mainline and rail yards, including revenue and non-revenue trains, test trains, student training, and special event trains. Adjust service levels and headways as indicated by operating conditions and passenger loads. Completes forms, incident reports, and maintains records and documents. Directly support continuous implementation and compliance of the North Carolina Department of Transportation (NCDOT) State Safety Oversight Program Standards (SSOPS) and Federal Transit Administration (FTA) regulations 49 CFR Part 673 and 672 related to the Safety Management System (SMS) and the CATS Agency Safety Plan (ASP). Support the safety performance goals of CATS. Encourage employees to proactively support and report safety concerns following the CATS Safety Reporting options described in training and the ASP. As part of your responsibility to support the CATS Safety Culture, report safety concerns and issues through the various methods established by CATS as outlined in the ASP. Advocate and promote a strong safety culture within CATS regarding transportation services, capital programs, facility operations and maintenance, worksite procedures, employees, and customers following SMS and ASP. Participate in internal and external ASP audits. Performs related duties as required. Qualifications
ESSENTIAL DUTIES NOTE: Candidate must be available to work irregular hours and shifts depending upon the business needs of CATS. Must complete a 6-month probationary period. Demonstrate extensive supervisory skills and sound judgment. Ability to communicate effectively in English (oral and written). Must accurately document work on logs, spreadsheets, documents, and forms and utilize SCADA and CCTV technology, laptops, and handheld computers. Must be computer literate and adapt to existing software and future upgrades. Must complete all training with passing scores and maintain qualifications. Candidate must initiate troubleshooting procedures while coordinating service restoration and continuation efforts to minimize delays. Must have and maintain a valid driver's license. Knowledge, Skills & Abilities: Pass phone screening and a computer-based entry test to demonstrate knowledge about responsibilities. Understanding of CATS policies and Light Rail Operations Policy related to CATS vehicles and operators. Light Rail Operations schedule; organize work and set priorities; make accurate time calculations; keep legible and accurate records; work independently; multi-task; proficiency in SCADA; operate dispatch systems. Education and Experience
Preferred: Associate degree and three years of rail traffic controller/dispatcher experience using SCADA technology. Minimum: High school diploma or equivalent and five years of relevant work experience; OR Associate’s Degree and three years of relevant work experience. Conditions of Employment
The City’s Background Check Policy requires background checks on final candidates. Checks may include reference checks, social security verification, education verification, criminal history, and, if applicable, credit history, sex offender registry, and motor vehicle records check. Background checks comply with FCRA. Final candidates must pass pre-employment drug screening and a physical examination. The City of Charlotte is an Equal Opportunity Employer and does not discriminate on race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or gender expression. The City is committed to accessibility and reasonable accommodations; requests can be made as described in the job posting. How To Apply
Apply online. Federal law requires reasonable accommodations for qualified individuals with disabilities. If needed, you may visit the City of Charlotte Human Resources Department lobby to apply in person at 700 East 4th Street, Suite 200, Charlotte, NC 28202 (Mon-Fri, 9:30 a.m. – 3:30 p.m., EST, excluding holidays). For questions, email Careers@ci.charlotte.nc.us. Benefits
The City of Charlotte provides a comprehensive benefits package to eligible employees. The City of Charlotte is a drug and alcohol-free workplace.
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