Securitas Security Services USA, Inc.
Security Site Supervisor - County Facilities
Securitas Security Services USA, Inc., Torrance, California, United States, 90504
Overview
Security Site Supervisor - County Facilities at Securitas Security Services USA, Inc. The role supervises Security Officers, Lead Officers, and other personnel at client site(s); ensures post orders are followed, rounds are completed, and required reports are filed; provides communication with authorities and client in emergencies. Responsibilities
Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); ensures post orders are followed, rounds are completed, and required reports are filed; notifies proper authorities and client in emergency situations. Coaches and disciplines personnel as appropriate; meets with employees to document coaching and disciplinary actions. Trains Security Officers and other personnel; reviews post orders and assignment details with subordinates. Assists in the submission of payroll and personnel information to the company as designated. Ensures adequate coverage of all posts and positions in conjunction with management or designated representatives. Prepares, files, and submits various reports as required. Inspects posts and meets with subordinates to outline tasks and responsibilities. Meets with client representatives as scheduled to ensure security requirements are met and provide quality customer service. Performs supervisory duties in accordance with company policies and procedures and applicable laws, including interviewing, orienting and training employees; planning, assigning, directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and providing hiring/termination recommendations. May perform the duties of a Security Officer in accord with post orders and company policy. Education/Experience
High School Diploma or GED and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job. Minimum 2 years of experience in retail preferred. Competencies
May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers. Knowledge of security operations with emphasis on patrol, inspection and response services. Knowledge of supervisory practices and procedures. Ability to provide positive direction and motivate performance. Understanding of security and safety devices and controls. Ability to learn quickly and follow written, oral, or diagrammatic instructions. Ability to track and maintain schedule assignments. Ability to be an effective team member and maintain professional composure in unusual circumstances. Courteous telephone manner and ability to adapt to various sites and changes in post procedures. Ability to write routine correspondence, logs and reports; good organizational skills; strong customer service and results orientation; strong interpersonal skills with clients across diverse cultures. Working Conditions (Physical/Mental Demands)
With or without reasonable accommodation, maintains the physical and mental capacity to perform all essential functions. Conditions may include: Maintaining composure with authorities, executives, clients, staff and the public, sometimes under urgency or pressure. Exposure to stressful situations with challenging individuals in or near authorized areas. Background checks, reference checks, drug testing, and mandatory licensing requirements as applicable. Directing and disciplining staff in a positive manner; possible overtime without notice. Multitasking; keyboarding and basic computer usage; clear communication; observation and reporting of incidents. Frequent sitting, standing, and walking; possible stairs, inclines and uneven terrain. Occasional reaching, stooping, kneeling, crouching, crawling; lifting up to 25 pounds occasionally. Vision and hearing requirements; regular use of a vehicle; exposure to inclement weather or need for protective gear as assigned. Possible handling of sensitive and confidential information. EOE/M/F/Vet/Disabilities Benefits Include: Retirement plan; employer-provided medical and dental coverage; company-paid life insurance; voluntary life and disability insurance; employee assistance plan; Securitas Saves discount program; paid holidays; paid time away from work. Some populations may have access to earned wages prior to payday; restrictions and fees may apply. Certain waiting periods may apply. Paid time away from work may be available via vacation/sick time or PTO depending on local requirements. Benefits may differ for union members. Seniority level: Mid-Senior level Employment type: Full-time Job function: Other, Information Technology, and Management Industries: Security and Investigations Note: This description reflects the job posting content and may include standard recruiting language used by Securitas.
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Security Site Supervisor - County Facilities at Securitas Security Services USA, Inc. The role supervises Security Officers, Lead Officers, and other personnel at client site(s); ensures post orders are followed, rounds are completed, and required reports are filed; provides communication with authorities and client in emergencies. Responsibilities
Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); ensures post orders are followed, rounds are completed, and required reports are filed; notifies proper authorities and client in emergency situations. Coaches and disciplines personnel as appropriate; meets with employees to document coaching and disciplinary actions. Trains Security Officers and other personnel; reviews post orders and assignment details with subordinates. Assists in the submission of payroll and personnel information to the company as designated. Ensures adequate coverage of all posts and positions in conjunction with management or designated representatives. Prepares, files, and submits various reports as required. Inspects posts and meets with subordinates to outline tasks and responsibilities. Meets with client representatives as scheduled to ensure security requirements are met and provide quality customer service. Performs supervisory duties in accordance with company policies and procedures and applicable laws, including interviewing, orienting and training employees; planning, assigning, directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and providing hiring/termination recommendations. May perform the duties of a Security Officer in accord with post orders and company policy. Education/Experience
High School Diploma or GED and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job. Minimum 2 years of experience in retail preferred. Competencies
May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers. Knowledge of security operations with emphasis on patrol, inspection and response services. Knowledge of supervisory practices and procedures. Ability to provide positive direction and motivate performance. Understanding of security and safety devices and controls. Ability to learn quickly and follow written, oral, or diagrammatic instructions. Ability to track and maintain schedule assignments. Ability to be an effective team member and maintain professional composure in unusual circumstances. Courteous telephone manner and ability to adapt to various sites and changes in post procedures. Ability to write routine correspondence, logs and reports; good organizational skills; strong customer service and results orientation; strong interpersonal skills with clients across diverse cultures. Working Conditions (Physical/Mental Demands)
With or without reasonable accommodation, maintains the physical and mental capacity to perform all essential functions. Conditions may include: Maintaining composure with authorities, executives, clients, staff and the public, sometimes under urgency or pressure. Exposure to stressful situations with challenging individuals in or near authorized areas. Background checks, reference checks, drug testing, and mandatory licensing requirements as applicable. Directing and disciplining staff in a positive manner; possible overtime without notice. Multitasking; keyboarding and basic computer usage; clear communication; observation and reporting of incidents. Frequent sitting, standing, and walking; possible stairs, inclines and uneven terrain. Occasional reaching, stooping, kneeling, crouching, crawling; lifting up to 25 pounds occasionally. Vision and hearing requirements; regular use of a vehicle; exposure to inclement weather or need for protective gear as assigned. Possible handling of sensitive and confidential information. EOE/M/F/Vet/Disabilities Benefits Include: Retirement plan; employer-provided medical and dental coverage; company-paid life insurance; voluntary life and disability insurance; employee assistance plan; Securitas Saves discount program; paid holidays; paid time away from work. Some populations may have access to earned wages prior to payday; restrictions and fees may apply. Certain waiting periods may apply. Paid time away from work may be available via vacation/sick time or PTO depending on local requirements. Benefits may differ for union members. Seniority level: Mid-Senior level Employment type: Full-time Job function: Other, Information Technology, and Management Industries: Security and Investigations Note: This description reflects the job posting content and may include standard recruiting language used by Securitas.
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