Pathway Vet Alliance
Veterinary Client Service Representative
Pathway Vet Alliance, Chicago, Illinois, United States, 60290
Description
Position at Your Pet’s Wellness (Bucktown)Your Pet’s Wellness (Bucktown) -Veterinary Client Service Representative Chicago, IL Part‑time‑less than 30 hours/week Availability: flexible Weekdays from 8a-3p or 12:00p-5:15 and Saturdays (3 out of 4 is required) from 8:30a-3:15p Compensation: $17-18.50/hr–dependent on experience The Veterinary Receptionist is a highly motivated person who loves animals and wants to work closely with them and their owners. They are responsible for providing high quality customer service and support to clients of a veterinary practice. They will assist clients with appointments, billing inquiries, as well as handling client concerns and complaints in a professional manner. Responsibilities
Respond to customer inquiries via phone, email, and in person Schedule appointments Assist with the check‑in and check‑out process and verify patient information for appointments and procedures Maintain patient records and client information Process payments and handle billing inquiries Maintain a clean and organized environment Create reports and reminders for patients Prepare health certificates, immunization certificates, lab reports, and euthanasia certificates Requirements
Must have previous veterinary medicine experience, preferably as a Veterinary Receptionist/CSR High school diploma or equivalent Strong communication and interpersonal skills Ability to multitask and work well under pressure Basic computer proficiency Knowledge of veterinary terminology and procedures Ability to lift up to 50 pounds, squat, reach, and walk throughout the day Outstanding team skills Benefits
401(k) match Pet care discounts Perks at Work Paid Bereavement
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Position at Your Pet’s Wellness (Bucktown)Your Pet’s Wellness (Bucktown) -Veterinary Client Service Representative Chicago, IL Part‑time‑less than 30 hours/week Availability: flexible Weekdays from 8a-3p or 12:00p-5:15 and Saturdays (3 out of 4 is required) from 8:30a-3:15p Compensation: $17-18.50/hr–dependent on experience The Veterinary Receptionist is a highly motivated person who loves animals and wants to work closely with them and their owners. They are responsible for providing high quality customer service and support to clients of a veterinary practice. They will assist clients with appointments, billing inquiries, as well as handling client concerns and complaints in a professional manner. Responsibilities
Respond to customer inquiries via phone, email, and in person Schedule appointments Assist with the check‑in and check‑out process and verify patient information for appointments and procedures Maintain patient records and client information Process payments and handle billing inquiries Maintain a clean and organized environment Create reports and reminders for patients Prepare health certificates, immunization certificates, lab reports, and euthanasia certificates Requirements
Must have previous veterinary medicine experience, preferably as a Veterinary Receptionist/CSR High school diploma or equivalent Strong communication and interpersonal skills Ability to multitask and work well under pressure Basic computer proficiency Knowledge of veterinary terminology and procedures Ability to lift up to 50 pounds, squat, reach, and walk throughout the day Outstanding team skills Benefits
401(k) match Pet care discounts Perks at Work Paid Bereavement
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