Client Service Representative

Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who can deal with both humans and animals alike. As a CSR, your primary responsibility is to be efficient in all front desk operations. A CSR is the client’s first and last impression when visiting us, and it is important that all clients feel welcome, safe and comfortable. CSRs are invaluable members of our hospital team, and we treat them that way. Come thrive in an environment that encourages learning and continued growth within the profession and becomes the bridge between pet owners and patient care. Description Position at Crossroads Animal Hospital Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who can deal with both humans and animals alike. As a CSR, your primary responsibility is to be efficient in all front desk operations. A CSR is the client’s first and last impression when visiting us, and it is important that all clients feel welcome, safe and comfortable. CSRs are invaluable members of our hospital team, and we treat them that way. Come thrive in an environment that encourages learning and continued growth within the profession and becomes the bridge between pet owners and patient care. Schedule: Mondays: 7:00 AM – 6:00 PM Fridays: 7:00 AM – 6:00 PM Every other Saturday: 8:00 AM – 12:00 PM What We’re Looking For: Friendly, professional, and reliable personality Excellent communication and multitasking skills Previous veterinary or receptionist experience a plus, but not required Passion for helping clients and their pets Responsibilities Include: Greeting clients and checking in patients Answering phones and scheduling appointments Processing payments and maintaining records Supporting our veterinary team with client communication Perks: Employee discount on pet services during your time with us What Makes Us Special Living in Moody offers residents a rural feel and most residents own their homes. Many families and young professionals live in Moody. We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

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