Syscon Inc.
Join to apply for the
Level IV Systems Engineer
role at
Syscon Inc. Location: Remote with periodic onsite visits (Chicago area) | Type: Full-Time Are you a seasoned IT professional with deep knowledge of network infrastructure, server management, and cloud transitions? Do you thrive on designing, maintaining, and improving complex systems that support small and mid-sized businesses across the country? Are you looking to join a supportive, skilled, and growing team? Syscon, Inc. , established in 1986, provides technology solutions and IT support services to small and medium-sized businesses throughout the U.S., with a strong emphasis on the construction industry. At Syscon, we care deeply about our clients—and about each other. We foster a culture where our company, employees, and clients grow and succeed together. Overview
We are hiring for a Level IV Systems Engineer to join our team. This role is responsible for designing, maintaining, and optimizing complex IT systems for client environments, with a focus on Windows server administration, cloud transitions, networking, and MSP-style practices. Responsibilities
Maintaining hosting infrastructure (ESXi, Datto, SonicWall HA firewalls, switches, and MSAs) Supporting remote and on-premise client environments across the U.S. Onboarding, maintaining, and supporting Microsoft 365 accounts, backups, and SharePoint transitions Performing client migrations from Hosted Exchange and on-prem systems to M365 and Azure Providing remote and on-site support, upgrades, and assessments for client infrastructure Monitoring backups and infrastructure health using N-Central and Solarwinds Participating in team meetings, Daily Stand Ups, and network design planning Communicating with the Customer Support desk and clients to update status and document resolutions Maintaining accurate documentation in our ticketing system, including time worked, steps taken, and outcomes Protecting client confidentiality and meeting project timelines Requirements and Qualifications
6+ years
of experience as a senior or Level IV IT technician Strong background in Microsoft Windows Server (2012 R2 to 2019), including troubleshooting, patching, backups, and configuration Experience working for an
Outsourced IT company
or Managed Services Provider (MSP) Familiarity with backup solutions such as
Datto BDR ,
Solarwinds , and best-practice retention and monitoring strategies Hands-on experience with
VMware ESXi , vSphere, v-Center, and server provisioning Knowledge of
SonicWall
firewalls and VPN configuration and troubleshooting Solid grasp of LAN/WAN fundamentals, network segmentation, and Wi-Fi architecture (HP Aruba experience is a plus) Experience onboarding and managing
Microsoft 365
accounts, as well as architecting SharePoint migrations and Exchange to M365 transitions Exposure to Azure environments, including tenant migrations and administration Familiarity with RMM tools such as
N-Able/N-Central , and remote access tools like
Take Control ,
Remote Desktop , or
LogMeIn Rescue Experience supporting HP servers, switches, and end-user hardware Certifications (preferred)
VMware Certified Professional SonicWall Network Security certifications Datto Certified Advanced Technician Other related technical certifications Benefits
A place to grow your skills and career Work with a talented, committed, and supportive team Excellent medical, dental, and vision benefits Unlimited PTO Work remotely with occasional on-site client visits Ready to Apply?
If this sounds like a great fit, submit your application today. Selected candidates may be contacted for additional questions about their experience. Please, no phone calls regarding this position. Syscon, Inc.
is an
Equal Opportunity Employer (EOE)
committed to fostering a diverse and inclusive workplace. EEO and Corporate Details
Referrals increase your chances of interviewing at Syscon Inc. by 2x. More job postings and location details may be available.
#J-18808-Ljbffr
Level IV Systems Engineer
role at
Syscon Inc. Location: Remote with periodic onsite visits (Chicago area) | Type: Full-Time Are you a seasoned IT professional with deep knowledge of network infrastructure, server management, and cloud transitions? Do you thrive on designing, maintaining, and improving complex systems that support small and mid-sized businesses across the country? Are you looking to join a supportive, skilled, and growing team? Syscon, Inc. , established in 1986, provides technology solutions and IT support services to small and medium-sized businesses throughout the U.S., with a strong emphasis on the construction industry. At Syscon, we care deeply about our clients—and about each other. We foster a culture where our company, employees, and clients grow and succeed together. Overview
We are hiring for a Level IV Systems Engineer to join our team. This role is responsible for designing, maintaining, and optimizing complex IT systems for client environments, with a focus on Windows server administration, cloud transitions, networking, and MSP-style practices. Responsibilities
Maintaining hosting infrastructure (ESXi, Datto, SonicWall HA firewalls, switches, and MSAs) Supporting remote and on-premise client environments across the U.S. Onboarding, maintaining, and supporting Microsoft 365 accounts, backups, and SharePoint transitions Performing client migrations from Hosted Exchange and on-prem systems to M365 and Azure Providing remote and on-site support, upgrades, and assessments for client infrastructure Monitoring backups and infrastructure health using N-Central and Solarwinds Participating in team meetings, Daily Stand Ups, and network design planning Communicating with the Customer Support desk and clients to update status and document resolutions Maintaining accurate documentation in our ticketing system, including time worked, steps taken, and outcomes Protecting client confidentiality and meeting project timelines Requirements and Qualifications
6+ years
of experience as a senior or Level IV IT technician Strong background in Microsoft Windows Server (2012 R2 to 2019), including troubleshooting, patching, backups, and configuration Experience working for an
Outsourced IT company
or Managed Services Provider (MSP) Familiarity with backup solutions such as
Datto BDR ,
Solarwinds , and best-practice retention and monitoring strategies Hands-on experience with
VMware ESXi , vSphere, v-Center, and server provisioning Knowledge of
SonicWall
firewalls and VPN configuration and troubleshooting Solid grasp of LAN/WAN fundamentals, network segmentation, and Wi-Fi architecture (HP Aruba experience is a plus) Experience onboarding and managing
Microsoft 365
accounts, as well as architecting SharePoint migrations and Exchange to M365 transitions Exposure to Azure environments, including tenant migrations and administration Familiarity with RMM tools such as
N-Able/N-Central , and remote access tools like
Take Control ,
Remote Desktop , or
LogMeIn Rescue Experience supporting HP servers, switches, and end-user hardware Certifications (preferred)
VMware Certified Professional SonicWall Network Security certifications Datto Certified Advanced Technician Other related technical certifications Benefits
A place to grow your skills and career Work with a talented, committed, and supportive team Excellent medical, dental, and vision benefits Unlimited PTO Work remotely with occasional on-site client visits Ready to Apply?
If this sounds like a great fit, submit your application today. Selected candidates may be contacted for additional questions about their experience. Please, no phone calls regarding this position. Syscon, Inc.
is an
Equal Opportunity Employer (EOE)
committed to fostering a diverse and inclusive workplace. EEO and Corporate Details
Referrals increase your chances of interviewing at Syscon Inc. by 2x. More job postings and location details may be available.
#J-18808-Ljbffr