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Tufts Medicine

Public Safety Officer I

Tufts Medicine, Boston, Massachusetts, us, 02298

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Public Safety Officer I

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Tufts Medicine . Job Profile Summary

This role focuses on preventing workplace accidents and promoting health and safety awareness and education to individuals within the organization. It involves duties related to Associate Safety, administrative or clerical support, and daily business activities in a hands-on environment. The position is entry level, typically requiring little to no prior knowledge or experience, with work that is routine and closely supervised. Job Overview

Under general supervision, perform duties related to the day-to-day protection and security of hospital assets and information, and the safety of all persons on hospital property. Conduct proactive patrols of hospital buildings and grounds to prevent fire, theft, vandalism, illegal entry, and bodily harm. Serve as immediate first responder to crisis situations and document all safety and security incidents in accordance with department policies and procedures. Job Description

Minimum Qualifications: High School diploma or equivalent. Valid state issued driver’s license. Must successfully obtain IAHSS basic certification as a Healthcare Security Officer within 1 year of hire. Preferred Qualifications: Associates degree in Criminal Justice or related area. Experience in military, security, or police. Security or first responder certifications such as de-escalation/crisis response, CPR/AED, Stop the Bleed, or Nasal Naloxone Certification, etc. Graduate of an approved law enforcement training program or Police Academy and possession of, or ability to obtain, a valid POST Certification from the Commonwealth of MA. Ability to obtain and maintain a valid MA License to Carry Firearms. Duties and Responsibilities

Perform basic public safety and security duties. Conduct internal and external patrols of all facilities and grounds. Respond to and report on routine and emergency calls for service, building alarms, restraint of violent patients and/or visitors. Monitor assigned area for suspicious activity, and screen vendors and visitors entering the facility. Provide escorts to patients, visitors, staff and others in conformance with established procedures. Identify security vulnerabilities, safety hazards and violations of Hospital policy. Take immediate correction action to mitigate the vulnerability or hazard, and collaborate with other departments to mitigate or resolve. Take proper actions during patient crisis interventions to achieve the safest possible outcomes using the least invasive measures possible. Ensure all employees and other appropriate members of the Hospital community are in possession of a Hospital ID badge and that it is clearly visible. Engage all individuals without visible identification in a courteous manner. Grant access to locked areas and buildings to authorized staff with ID badges; restrict access to unauthorized individuals per policy. Maintain composure under stress using de-escalation strategies and approaches. Provide excellent customer service by assisting and interacting with patients, visitors, and staff with dignity, respect, courtesy, and professionalism. Participate in investigations, conduct interviews, review recorded video, prepare case files, catalog and secure evidence as required. Assist with emergencies and disasters affecting the Hospital, including crowd control and evacuations as directed. Identify and resolve problems impartially by obtaining necessary facts. Complete accurate written incident reports for incidents on hospital property and ensure compliance with procedures. Maintain collaborative relationships with peers to achieve team goals and foster a positive work environment. Complete all training requirements established by the department. Physical Requirements

Frequent standing and walking; able to stand and walk for eight hours. Climb multiple flights of stairs. Lift up to 50 pounds alone. Wear appropriate personal protective equipment as required. Exposure to elements during rounds; ability to work long, irregular hours with potential overtime. Possibility of injury in the course of duties. Exposure to hazardous materials and radioactive substances in some areas. Frequent contact with patients, visitors, and employees; able to work in confined or open environments and in a team or independent setting. Skills & Abilities

Proficient in reading, writing, and speaking English. Basic computer skills. Ability to multi-task and meet deadlines. Ability to assess potentially dangerous situations quickly and take appropriate action. Emotional maturity, dependability, punctuality, diplomacy, tact, poise, self-confidence, and positivity. Trustworthy, helpful, friendly, courteous, and disciplined. Pay Range:

$21.53 - $26.91 Seniority level

Entry level Employment type

Part-time Job function

Other, Information Technology, and Management Industries

Hospitals and Health Care

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