Zelis
Overview
Senior Release Train Manager - IT Infrastructure The Senior Release Train Manager (RTM) is a servant leader and coach responsible for driving end-to-end delivery of value in an Agile Release Train (ART) or Value Stream in a Lean-Agile enterprise. This resource facilitates clear communication to management and to the team(s) by helping to educate the team in following Agile Processes. This role is responsible for facilitating the planning and delivery efforts of the teams within the Enterprise IT Infrastructure ART. To be considered for this position, you must have at least 5 years of experience leading IT Infrastructure teams in an Agile environment and experience as a people leader in an IT Infrastructure organization. The Senior RTM is open, approachable, collaborative, and enjoys working with passionate people. They are proactive in solving problems to help their ART teams succeed. They will drive an Agile framework that results in high quality product delivery and continuous improvements in a fast-paced environment by helping to remove impediments and fostering an environment for high-performing team-dynamics. They are responsible for coordinating, planning, leading, organizing, and motivating agile scrum and kanban teams to achieve a high level of performance and quality in delivering agile projects that provide exceptional business value to users. The Senior RTM leads a team of Scrum Masters & RTEs and may also serve as Scrum Master for one or more scrum teams when needed. They are responsible for managing and providing consolidated summaries on several concurrent high-visibility projects using Agile methods in a fast-paced environment that may cross multiple business divisions. Responsibilities
Lead, hire, mentor, and scale a high-performing team of Scrum Masters & RTEs to support the IT Infrastructure ART and the Enterprise Applications ART. Lead ART PI Planning, program execution, scrum, and ART synch events Coach Scrum Teams in relentless improvement Create transparency using metrics to drive positive change Facilitate resolution of dependencies, impediments, and risks amongst the scrum teams Build high-performing teams – focus on ever-improving team dynamics and performance Enable organizational effectiveness – work with other stakeholders to help the team contribute towards improving the overall development Value Stream Exhibit Lean-Agile leadership – embody Lean-Agile values, SAFe principles, and practices Facilitate progress toward team goals; assist Product Owners in maintaining and prioritizing the backlog; focus on daily and PI objectives Lead efforts in relentless improvement; facilitate retrospectives and teach problem-solving techniques Eliminate impediments beyond the team’s authority with support from other teams to improve Sprint/PI outcomes Build and nurture a high-performing team; manage interpersonal conflicts and escalations when necessary Coordinate with other teams and represent the team in Scrum of Scrums (SoS) Support estimating; guide the team in establishing normalized estimates for Features and Capabilities Other duties as required Qualifications
Bachelor’s degree or equivalent work experience required 8+ years of experience as a Senior Scrum Master or Release Train Engineer Minimum 5+ years supporting IT Infrastructure teams and projects (e.g., cloud engineering, data center operations, database engineering, network engineering, ITSecOps, desktop engineering, EUC, SRE) 5+ years of experience as a people manager Experience with Agile tools (Jira, Confluence, TFS, DevOps, etc.) Thorough knowledge of Scrum and SAFe Agile practices Experience delivering medium/large projects with minimal direction SAFe RTE and CSM certifications are strongly preferred 5+ years of Jira/Jira Align experience strongly preferred Leadership Requirements
Dynamic people leader with a growth mindset and execution focus Strong operator mentality with ability to balance strategy and hands-on delivery Ability to build scalable, high-impact processes for fast-moving technical needs Proven ability to influence and collaborate with diverse internal stakeholders Strong analytical and problem-solving abilities Proven track record of delivering results and ensuring accountability Team-oriented with collaborative style Excellent verbal and written communication, including facilitation and presentation Agile mindset with learning from issues and failures Strong time management and prioritization skills Ability to transfer knowledge across varied backgrounds Excellent planning and organizational skills Remote-friendly with travel 5-10% (primarily domestic) Willing to work extra hours when deadlines require Location, Workplace Flexibility & Benefits
Location: Offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. Hybrid and remote-friendly culture; in-office activities vary by position and team needs. Base Salary Range: $139,000.00 - $186,000.00. Total rewards may include discretionary bonuses and other incentives. Benefits include 401k with employer match, flexible PTO, holidays, parental leaves, life and disability insurance, and health coverage. Equal Employment Opportunity
Zelis is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications. Accessibility Support
If you require a reasonable accommodation during the application or interview process, please email TalentAcquisition@zelis.com. Disclaimer
The above statements describe the general nature of work performed and are not an exhaustive list of responsibilities. Duties may be assigned as needed.
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Senior Release Train Manager - IT Infrastructure The Senior Release Train Manager (RTM) is a servant leader and coach responsible for driving end-to-end delivery of value in an Agile Release Train (ART) or Value Stream in a Lean-Agile enterprise. This resource facilitates clear communication to management and to the team(s) by helping to educate the team in following Agile Processes. This role is responsible for facilitating the planning and delivery efforts of the teams within the Enterprise IT Infrastructure ART. To be considered for this position, you must have at least 5 years of experience leading IT Infrastructure teams in an Agile environment and experience as a people leader in an IT Infrastructure organization. The Senior RTM is open, approachable, collaborative, and enjoys working with passionate people. They are proactive in solving problems to help their ART teams succeed. They will drive an Agile framework that results in high quality product delivery and continuous improvements in a fast-paced environment by helping to remove impediments and fostering an environment for high-performing team-dynamics. They are responsible for coordinating, planning, leading, organizing, and motivating agile scrum and kanban teams to achieve a high level of performance and quality in delivering agile projects that provide exceptional business value to users. The Senior RTM leads a team of Scrum Masters & RTEs and may also serve as Scrum Master for one or more scrum teams when needed. They are responsible for managing and providing consolidated summaries on several concurrent high-visibility projects using Agile methods in a fast-paced environment that may cross multiple business divisions. Responsibilities
Lead, hire, mentor, and scale a high-performing team of Scrum Masters & RTEs to support the IT Infrastructure ART and the Enterprise Applications ART. Lead ART PI Planning, program execution, scrum, and ART synch events Coach Scrum Teams in relentless improvement Create transparency using metrics to drive positive change Facilitate resolution of dependencies, impediments, and risks amongst the scrum teams Build high-performing teams – focus on ever-improving team dynamics and performance Enable organizational effectiveness – work with other stakeholders to help the team contribute towards improving the overall development Value Stream Exhibit Lean-Agile leadership – embody Lean-Agile values, SAFe principles, and practices Facilitate progress toward team goals; assist Product Owners in maintaining and prioritizing the backlog; focus on daily and PI objectives Lead efforts in relentless improvement; facilitate retrospectives and teach problem-solving techniques Eliminate impediments beyond the team’s authority with support from other teams to improve Sprint/PI outcomes Build and nurture a high-performing team; manage interpersonal conflicts and escalations when necessary Coordinate with other teams and represent the team in Scrum of Scrums (SoS) Support estimating; guide the team in establishing normalized estimates for Features and Capabilities Other duties as required Qualifications
Bachelor’s degree or equivalent work experience required 8+ years of experience as a Senior Scrum Master or Release Train Engineer Minimum 5+ years supporting IT Infrastructure teams and projects (e.g., cloud engineering, data center operations, database engineering, network engineering, ITSecOps, desktop engineering, EUC, SRE) 5+ years of experience as a people manager Experience with Agile tools (Jira, Confluence, TFS, DevOps, etc.) Thorough knowledge of Scrum and SAFe Agile practices Experience delivering medium/large projects with minimal direction SAFe RTE and CSM certifications are strongly preferred 5+ years of Jira/Jira Align experience strongly preferred Leadership Requirements
Dynamic people leader with a growth mindset and execution focus Strong operator mentality with ability to balance strategy and hands-on delivery Ability to build scalable, high-impact processes for fast-moving technical needs Proven ability to influence and collaborate with diverse internal stakeholders Strong analytical and problem-solving abilities Proven track record of delivering results and ensuring accountability Team-oriented with collaborative style Excellent verbal and written communication, including facilitation and presentation Agile mindset with learning from issues and failures Strong time management and prioritization skills Ability to transfer knowledge across varied backgrounds Excellent planning and organizational skills Remote-friendly with travel 5-10% (primarily domestic) Willing to work extra hours when deadlines require Location, Workplace Flexibility & Benefits
Location: Offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. Hybrid and remote-friendly culture; in-office activities vary by position and team needs. Base Salary Range: $139,000.00 - $186,000.00. Total rewards may include discretionary bonuses and other incentives. Benefits include 401k with employer match, flexible PTO, holidays, parental leaves, life and disability insurance, and health coverage. Equal Employment Opportunity
Zelis is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications. Accessibility Support
If you require a reasonable accommodation during the application or interview process, please email TalentAcquisition@zelis.com. Disclaimer
The above statements describe the general nature of work performed and are not an exhaustive list of responsibilities. Duties may be assigned as needed.
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