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Safeway

GM/HBC Manager Ketchikan

Safeway, Ketchikan, Alaska, United States, 99901

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GM/HBC Manager Ketchikan

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Safeway Overview

As a primary contact for Safeway customers, the GM/HBC Manager provides friendly, courteous, and helpful service. Works in the variety department of a grocery store handling mostly non-grocery items. The GM/HBC Manager is held accountable for the department’s results in providing superior service, increasing sales, improving gain, and containing cost. Responsibilities

Trains, supervises, schedules and assigns duties to GM/HBC Clerks. Follows division guidelines for the implementation of the merchandising program. Changes signs and prices as directed by merchandising. Inventories floor stock daily. Writes variety order. Checks order for completeness upon arrival. Responsible for maintaining appropriate stock of inventory. Views display areas daily to determine stock needed. Opens containers or boxes, removes merchandise, and stocks on store shelves. Shelves are periodically faced and organized. Stock area and variety display areas are kept clean and neat. Rotates product and removes expired product daily. Job Duties

Safeway GM/HBC Manager employees are generally responsible for completing the following job duties: Provide customer service as currently defined by the employer within the scope of the position and within company policy. Train, schedule, and supervise GM/HBC workers to ensure optimum staffing patterns for the department. Speak with customers to resolve problems with sales, dissatisfaction with service or product or other problems related with the operation of the GM/HBC area. Maintain cleanliness of department and storage area. Replace stock in displays and on shelves as needed. Ensure all expired items are removed from the shelves daily. Perform daily inventory and order necessary supplies to maintain adequate inventory. Write and input order into store computer. Monitor inter-office mail and company web page daily for updated information. Other duties as assigned. Job-Related Qualifications

Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience. Ability to interact with customers and co-workers. Ability to work independently when necessary. Ability to understand and follow instructions. Desired: Prior experience as a clerk. Supervisory Responsibilities

GM/HBC Clerks Permits/Licenses

Varies depending on store location and state/county requirements. Work Environment

Inside: 100% | Outside: Rare Temperature Extremes: N/A Chemicals: Seldom (mild detergents or glass cleaner) Seniority level

Mid-Senior level Employment type

Part-time Job function

Management and Manufacturing Industries

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