Puig
The Opportunity
At Puig, our IT team plays a critical role in enabling innovation, optimizing operations, and delivering digital excellence across our growing U.S. business. As Assistant IT Manager, you will work in our New York corporate office, supporting the local execution of IT strategies defined by our global HQ in Spain. You will help ensure systems are secure, services are reliable, and users are empowered — all while contributing to Puig’s mission of crafting beauty and fashion brands with purpose and soul.
What you’ll get to do Technology Operations & Support
Provide day-to-day IT support across departments, ensuring timely resolution of hardware, software, and network issues
Maintain IT infrastructure and systems (Mac, Windows, O365, network equipment, endpoints) with strong focus on uptime, performance, and security
Oversee hardware and software inventory, license compliance, asset tracking, and configuration management
Serve as the point of contact for local service providers and IT vendors, supporting procurement, onboarding, and performance monitoring
Project & Implementation
Collaborate with the IT Manager to implement IT projects in alignment with global Puig guidelines
Assist in project scoping, documentation, UAT testing, and rollout of local or global IT solutions
Support data integrations, system upgrades, and migrations with minimal business disruption
Develop and deliver training materials or support documentation to ensure user adoption
Governance & Compliance
Ensure adherence to Puig’s IT security protocols and data protection policies
Help implement disaster recovery measures, backups, and cybersecurity protections (antivirus, patching, MFA, etc.)
Support audits, compliance checks, and documentation of internal IT controls
Stakeholder Engagement & Culture
Collaborate with internal business users to understand technology needs and pain points
Communicate IT updates and issues clearly and constructively across all levels
Promote a proactive IT service culture focused on user satisfaction, continuous improvement, and digital enablement
We’d love to meet you if you have
3-4 years of experience in IT operations, systems administration, or helpdesk roles
Bachelor’s degree in Computer Science, Information Systems, Engineering, or similar field
Familiarity with enterprise IT environments (Mac, Windows, Office 365, networks, cloud platforms)
Experience with IT vendor management and service provider collaboration
Knowledge of SAP, cybersecurity standards, or project management is a plus
Proficiency with Excel (including formulas, pivot tables; macros preferred), and Access databases
Excellent organizational, problem-solving, and interpersonal skills
Passion for continuous learning and a proactive, collaborative mindset
Compensation Data As required by New York State’s salary transparency law, effective November 2022, the expected base salary for this position ranges from $80,000.00 - $85,000.00. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time‑off policy, hybrid work environment, and career opportunities within a dynamic team.
A few things you’ll love about us
An entrepreneurial, creative and welcoming work culture
A range of learning and development opportunities
An international company with plenty of opportunities to grow
A competitive compensation & benefits package
Hybrid work policy
#J-18808-Ljbffr
What you’ll get to do Technology Operations & Support
Provide day-to-day IT support across departments, ensuring timely resolution of hardware, software, and network issues
Maintain IT infrastructure and systems (Mac, Windows, O365, network equipment, endpoints) with strong focus on uptime, performance, and security
Oversee hardware and software inventory, license compliance, asset tracking, and configuration management
Serve as the point of contact for local service providers and IT vendors, supporting procurement, onboarding, and performance monitoring
Project & Implementation
Collaborate with the IT Manager to implement IT projects in alignment with global Puig guidelines
Assist in project scoping, documentation, UAT testing, and rollout of local or global IT solutions
Support data integrations, system upgrades, and migrations with minimal business disruption
Develop and deliver training materials or support documentation to ensure user adoption
Governance & Compliance
Ensure adherence to Puig’s IT security protocols and data protection policies
Help implement disaster recovery measures, backups, and cybersecurity protections (antivirus, patching, MFA, etc.)
Support audits, compliance checks, and documentation of internal IT controls
Stakeholder Engagement & Culture
Collaborate with internal business users to understand technology needs and pain points
Communicate IT updates and issues clearly and constructively across all levels
Promote a proactive IT service culture focused on user satisfaction, continuous improvement, and digital enablement
We’d love to meet you if you have
3-4 years of experience in IT operations, systems administration, or helpdesk roles
Bachelor’s degree in Computer Science, Information Systems, Engineering, or similar field
Familiarity with enterprise IT environments (Mac, Windows, Office 365, networks, cloud platforms)
Experience with IT vendor management and service provider collaboration
Knowledge of SAP, cybersecurity standards, or project management is a plus
Proficiency with Excel (including formulas, pivot tables; macros preferred), and Access databases
Excellent organizational, problem-solving, and interpersonal skills
Passion for continuous learning and a proactive, collaborative mindset
Compensation Data As required by New York State’s salary transparency law, effective November 2022, the expected base salary for this position ranges from $80,000.00 - $85,000.00. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time‑off policy, hybrid work environment, and career opportunities within a dynamic team.
A few things you’ll love about us
An entrepreneurial, creative and welcoming work culture
A range of learning and development opportunities
An international company with plenty of opportunities to grow
A competitive compensation & benefits package
Hybrid work policy
#J-18808-Ljbffr