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Cloud Operations Engineer, National Security

Amazon Jobs, Arlington, Virginia, United States, 22201

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Overview Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS?

At AWS National Security we’re looking for an Enterprise Account Engineer (EAE) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start‑ups to Fortune 500 enterprises.

Responsibilities As an EAE, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more.

You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy.

The close relationships developed with your customers will allow you to understand their business and technical challenges, and help them achieve the greatest value from AWS.

Travel This position will require the ability to travel 10% or more as needed.

Security Clearance This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

Location While this role is posted in Herndon, VA, this position can also be located in Arlington, VA.

Qualifications

5+ years of technical engineering experience with operational parameters and troubleshooting for one of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment

Bachelor’s Degree in Computer Science, Math, or related discipline required, or 5 years of equivalent work experience

Internal enterprise or external customer-facing experience as a technical lead

Current, active US Government Security Clearance of TS/SCI with Polygraph

7+ years of technical engineering experience in operational parameters and troubleshooting for three (3) or more of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment

Experience in Informational Technology operations

Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s)

Experience in a 24x7 operational services or support environment

Experience with AWS services and/or other cloud offerings Federal/DoD Clearances

Equal Opportunity Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Accommodations If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

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