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Novartis

Rheumatology Territory Account Specialist – Buffalo, NY

Novartis, Minneapolis, Minnesota, United States, 55400

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Rheumatology Territory Account Specialist – Buffalo, NY

This is a field-based and remote opportunity supporting key accounts in an assigned geography. Overview

As a Territory Account Specialist (TAS), you’ll lead with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you’ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources – all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You’ll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Key Responsibilities

Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions. Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes. Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support. Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility. Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person. Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency. Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience. Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements

Bachelor’s degree required from a 4-year college or university. Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. Candidates from other complex sales environments (e.g., medical devices, diagnostics, life sciences services, insurance, consumer health, B2B sectors) are welcome, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply. Proven track record of consistent high performance, and experience selling to large accounts and key customers. Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems, while demonstrating ethical leadership and compliance with company policies and laws. Candidate must reside within the territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license. Desirable Requirements

Experience across therapeutic groups, disease states, account management strategy, and new product launches. Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines

Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military leadership experience, or applicants with limited prior sales experience. Territory Account Specialist: 2+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or similar sales role within the last 5 years. Senior Territory Account Specialist: 5+ years’ experience in the same sectors with similar sales complexity. Executive Territory Account Specialist: 10+ years’ experience in the same sectors with similar sales complexity. Other Requirements

Driving is an Essential Function of this Role:

A valid and unrestricted driver’s license is required. Reasonable accommodations may be provided if an accommodation does not eliminate the essential function of driving. COVID-19 Policy (customer-facing roles only)

Novartis does not require vaccination or proof of a recent negative test at this time, but employees in customer-facing roles must comply with customers’ credentialing guidelines, which may require vaccination. Reasonable accommodation requests will be considered as required by law. Field Roles with a Dedicated Training Period

The hired individual will complete initial training, including home study, within eight or fewer hours per day and forty hours per week. Compensation Summary

The salary range for this position is shown below by level. Final offer is based on skills, experience, and may be revised over time. Associate Territory Account Specialist: $77,000 – $143,000 per year Territory Account Specialist: $93,800 – $174,200 per year Senior Territory Account Specialist: $114,100 – $211,900 per year Executive Territory Account Specialist: $126,000 – $234,000 per year Your compensation will include a performance-based cash incentive and, depending on the level, eligibility for annual equity awards. US-based employees receive a comprehensive benefits package including health, life and disability benefits, a 401(k) with company contribution and match, paid time off, holidays, and other leaves. Why Novartis & Network

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people. We invite you to join us in creating a brighter future. EEO Statement : The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations : The Novartis Group of Companies are committed to providing reasonable accommodations. If you need an accommodation for any part of the application process or to perform the essential functions, please email Eh.occupationalhealth@novartis.com or call +1-877-395-2339 and include the job requisition number. Other

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