Bank of America
Transaction Management Ops Analyst
Bank of America, Jacksonville, Florida, United States, 32290
Overview
Transaction Management Ops Analyst at Bank of America. This role focuses on moderately complex transaction and fulfillment processing, including movement of assets into and out of accounts, reconciliation, settlement, and trade and transfer support, delivered with quality service to internal business partners and external clients in accordance with established guidelines and procedures. At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection, driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and appropriate flexibility based on role-specific considerations. This job includes an emphasis on accurate processing, risk awareness, and supporting team members and customers. Responsibilities
Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to established guidelines and procedures Responds to moderately complex client inquiries via multiple channels to support operational efficiency and high-quality client service Analyses and resolves moderately complex transactions requiring escalations and exceptions Proactively identifies risks and opportunities for process improvements based on understanding of how the work impacts other operational units Process trade corrections and resolve inquiries in a timely manner (as described in LOB duties) Build sustainable relationships with internal and external partners; communicate effectively with teammates to achieve objectives Resolve open items in error accounts and provide outstanding personalized service Qualifications
Collaborative mindset with ability to partner with support teams to resolve inquiries Intellectually curious with a desire to identify and implement innovative solutions Anticipates and proactively identifies and escalates potential risks Ability to operate in a multi-faceted environment while meeting strict deadlines Proficient in Microsoft Office suite Flexibility to work an 8 hour shift, with emphasis on New York Stock Exchange (NYSE) hours Minimum of 3 years financial operations experience Additional Details
Shift: 1st shift (United States of America) Hours Per Week: 40 Job Function: Business Development and Sales Industry: Banking Locations and compensation vary; Jacksonville, FL listings and related roles appear in the posting ecosystem. This description reflects the primary responsibilities and qualifications for the role.
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Transaction Management Ops Analyst at Bank of America. This role focuses on moderately complex transaction and fulfillment processing, including movement of assets into and out of accounts, reconciliation, settlement, and trade and transfer support, delivered with quality service to internal business partners and external clients in accordance with established guidelines and procedures. At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection, driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and appropriate flexibility based on role-specific considerations. This job includes an emphasis on accurate processing, risk awareness, and supporting team members and customers. Responsibilities
Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to established guidelines and procedures Responds to moderately complex client inquiries via multiple channels to support operational efficiency and high-quality client service Analyses and resolves moderately complex transactions requiring escalations and exceptions Proactively identifies risks and opportunities for process improvements based on understanding of how the work impacts other operational units Process trade corrections and resolve inquiries in a timely manner (as described in LOB duties) Build sustainable relationships with internal and external partners; communicate effectively with teammates to achieve objectives Resolve open items in error accounts and provide outstanding personalized service Qualifications
Collaborative mindset with ability to partner with support teams to resolve inquiries Intellectually curious with a desire to identify and implement innovative solutions Anticipates and proactively identifies and escalates potential risks Ability to operate in a multi-faceted environment while meeting strict deadlines Proficient in Microsoft Office suite Flexibility to work an 8 hour shift, with emphasis on New York Stock Exchange (NYSE) hours Minimum of 3 years financial operations experience Additional Details
Shift: 1st shift (United States of America) Hours Per Week: 40 Job Function: Business Development and Sales Industry: Banking Locations and compensation vary; Jacksonville, FL listings and related roles appear in the posting ecosystem. This description reflects the primary responsibilities and qualifications for the role.
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