Bank of America
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Job Description At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.
Responsibilities
Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units
Ensure transfer requests are initiated accurately and in accordance with rules and regulations
Escalate potential events that may impact the transfer flow
Identify and communicate continuous improvement opportunities to the management team
Document and maintain procedures.
Skills
Attention to Detail
Customer and Client Focus
Oral Communications
Prioritization
Problem Solving
Account Management
Analytical Thinking
Coaching
Written Communications
Mentoring
Research
Result Orientation
Required Skills
Risk‑based decision‑making skills
Interpersonal relationship skills and ability to work in a team‑based environment
Strong written & verbal communication skills
Critical thinking/problem‑solving skills
Adaptability to change and evolving job responsibilities
Desired Skills
Financial operations experience
Customer service skills
Microsoft Outlook, Excel, Word
Shift 1st shift (United States of America)
Hours Per Week 40
Seniority Level Entry level
Employment Type Full-time
Job Function Business Development and Sales
Industries Banking
Referrals increase your chances of interviewing at Bank of America by 2x
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Chandler, AZ .
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Job Description At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.
Responsibilities
Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units
Ensure transfer requests are initiated accurately and in accordance with rules and regulations
Escalate potential events that may impact the transfer flow
Identify and communicate continuous improvement opportunities to the management team
Document and maintain procedures.
Skills
Attention to Detail
Customer and Client Focus
Oral Communications
Prioritization
Problem Solving
Account Management
Analytical Thinking
Coaching
Written Communications
Mentoring
Research
Result Orientation
Required Skills
Risk‑based decision‑making skills
Interpersonal relationship skills and ability to work in a team‑based environment
Strong written & verbal communication skills
Critical thinking/problem‑solving skills
Adaptability to change and evolving job responsibilities
Desired Skills
Financial operations experience
Customer service skills
Microsoft Outlook, Excel, Word
Shift 1st shift (United States of America)
Hours Per Week 40
Seniority Level Entry level
Employment Type Full-time
Job Function Business Development and Sales
Industries Banking
Referrals increase your chances of interviewing at Bank of America by 2x
Get notified about new Management Analyst jobs in
Chandler, AZ .
#J-18808-Ljbffr