Holman
Overview
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Holman is currently accepting applications for the position of Vice President- National Aftersales. Job Responsibilities
Lead, define and implement strategic plans for aftersales operations, aligning with overall business objectives and improve profitability. Provide guidance to Aftersales Directors and store leadership at each location to ensure they are operating efficiently, offering the highest level of customer service and aligning our business practices amongst individual centers. Consistent collaboration with all central service departments to ensure initiatives are aligned to support business results. Maintain strong relationships with Human Resources in order to effectively manage all personnel matters. Work with store leadership to ensure employee satisfaction, customer satisfaction, and return on investment. Assist in the recruitment, development, and/or mentorship of some or all: Managers, Team Leaders, Supervisors, and Assistant Managers. Develop and maintain relationships with OEMs at each location; ensure service managers are achieving factory objectives. Partner with the HR department and management to identify and execute actions plans to improve employee retention and satisfaction. Lead the technician development advisor with the Technician Mentorship/Apprenticeship Program, Onboarding and Career Development. Provide support to retail operations to execute strategy initiatives. Provide performance updates to the senior leadership team Manage and oversee annual budget process. Perform all other duties and special projects as assigned. Education and/or Training
Bachelor\'s degree in a related field or equivalent work experience required Proficient in various desktop tools including MS Office Programs (Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.) Relevant Work Experience
10+ years’ experience at a management level; multiple levels of reporting relationships strongly preferred Has extensive knowledge and experience within own function and general knowledge of areas, departments and/or function(s) within and across other disciplines Benefits
Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement Pay
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $232,610.00 - $366,360.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings. Equal Opportunity Employment and Accommodations
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Holman is currently accepting applications for the position of Vice President- National Aftersales. Job Responsibilities
Lead, define and implement strategic plans for aftersales operations, aligning with overall business objectives and improve profitability. Provide guidance to Aftersales Directors and store leadership at each location to ensure they are operating efficiently, offering the highest level of customer service and aligning our business practices amongst individual centers. Consistent collaboration with all central service departments to ensure initiatives are aligned to support business results. Maintain strong relationships with Human Resources in order to effectively manage all personnel matters. Work with store leadership to ensure employee satisfaction, customer satisfaction, and return on investment. Assist in the recruitment, development, and/or mentorship of some or all: Managers, Team Leaders, Supervisors, and Assistant Managers. Develop and maintain relationships with OEMs at each location; ensure service managers are achieving factory objectives. Partner with the HR department and management to identify and execute actions plans to improve employee retention and satisfaction. Lead the technician development advisor with the Technician Mentorship/Apprenticeship Program, Onboarding and Career Development. Provide support to retail operations to execute strategy initiatives. Provide performance updates to the senior leadership team Manage and oversee annual budget process. Perform all other duties and special projects as assigned. Education and/or Training
Bachelor\'s degree in a related field or equivalent work experience required Proficient in various desktop tools including MS Office Programs (Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.) Relevant Work Experience
10+ years’ experience at a management level; multiple levels of reporting relationships strongly preferred Has extensive knowledge and experience within own function and general knowledge of areas, departments and/or function(s) within and across other disciplines Benefits
Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement Pay
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $232,610.00 - $366,360.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings. Equal Opportunity Employment and Accommodations
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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