Saint Alphonsus
Patient Registration Specialist PRN Float Pool
Saint Alphonsus, Boise, Idaho, United States, 83708
Overview
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. Position details
We are hiring a motivated and dynamic
Patient Registration Specialist
to support our team in the
Boise Float Pool . As a Patient Registration Specialist, you will verify patient identification, demographic information and insurance information. You will enter patient information in the hospital information system (EPIC), refer patients with questions regarding financial liability to available resources, and provide estimates for out-of-pocket costs. This is a PRN position with a rotating schedule; days, nights, weekends and holidays are preferred. PRN colleagues are expected to fulfill at least 3 shifts per month; more shifts may be covered based on availability and desire. Our ideal candidate
Has the ability to multitask in a busy environment while making quick decisions independently. Must utilize excellent communication skills with patients, families and colleagues. Able to set and organize own work priorities. Provides superior customer service. Minimum Qualifications
Associate degree in Accounting or Business Administration preferred. Prior work experience performing customer service activities within a hospital or clinic environment, an insurance company, managed care organization or other health care financial setting preferred. Knowledge of insurance and governmental programs, regulations, and billing processes and/or managed care contracts and coordination of benefits preferred. Essential Functions
Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions. Verifies patient identification, demographic information, and insurance coverage. Accepts point of service payments. Enters patient information accurately into the hospital information system(s). Refers patients with questions regarding financial liability to appropriate resources. Accepts medical authorization or referral forms, if appropriate. Processes key documents to facilitate obtaining insurance information. Provides payment estimates for out-of-pocket costs. Educates patients/families on the use of registration kiosks or online systems. Identifies routine issues and escalates to Supervisor, Patient Access. Processes insurance claim forms. Reviews claims/accounts for complete information, corrects and completes forms to ensure accuracy. Accesses information and translates data into information acceptable to the claims processing system. Prepares claims for return to provider/subscriber if additional information is needed. Maintains all appropriate claim files and follows up on suspended or outstanding claims. Identifies, researches, and resolves issues related to coordination of benefits, subrogation, and general inquiry issues, then communicates the results. Identifies routine payer or provider issues and escalates to Lead Patient Financial Services Representative. Acts as a point of contact for assigned payers. Maintains compliance with HIPAA and other regulatory requirements throughout all activities. About Saint Alphonsus
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth. Visit www.saintalphonsus.org/careers to learn more about the benefits, culture, and career development opportunities available to you. Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, gender identity, national origin, or any other characteristic protected by law. Our Commitment: Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. Position details
We are hiring a motivated and dynamic
Patient Registration Specialist
to support our team in the
Boise Float Pool . As a Patient Registration Specialist, you will verify patient identification, demographic information and insurance information. You will enter patient information in the hospital information system (EPIC), refer patients with questions regarding financial liability to available resources, and provide estimates for out-of-pocket costs. This is a PRN position with a rotating schedule; days, nights, weekends and holidays are preferred. PRN colleagues are expected to fulfill at least 3 shifts per month; more shifts may be covered based on availability and desire. Our ideal candidate
Has the ability to multitask in a busy environment while making quick decisions independently. Must utilize excellent communication skills with patients, families and colleagues. Able to set and organize own work priorities. Provides superior customer service. Minimum Qualifications
Associate degree in Accounting or Business Administration preferred. Prior work experience performing customer service activities within a hospital or clinic environment, an insurance company, managed care organization or other health care financial setting preferred. Knowledge of insurance and governmental programs, regulations, and billing processes and/or managed care contracts and coordination of benefits preferred. Essential Functions
Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions. Verifies patient identification, demographic information, and insurance coverage. Accepts point of service payments. Enters patient information accurately into the hospital information system(s). Refers patients with questions regarding financial liability to appropriate resources. Accepts medical authorization or referral forms, if appropriate. Processes key documents to facilitate obtaining insurance information. Provides payment estimates for out-of-pocket costs. Educates patients/families on the use of registration kiosks or online systems. Identifies routine issues and escalates to Supervisor, Patient Access. Processes insurance claim forms. Reviews claims/accounts for complete information, corrects and completes forms to ensure accuracy. Accesses information and translates data into information acceptable to the claims processing system. Prepares claims for return to provider/subscriber if additional information is needed. Maintains all appropriate claim files and follows up on suspended or outstanding claims. Identifies, researches, and resolves issues related to coordination of benefits, subrogation, and general inquiry issues, then communicates the results. Identifies routine payer or provider issues and escalates to Lead Patient Financial Services Representative. Acts as a point of contact for assigned payers. Maintains compliance with HIPAA and other regulatory requirements throughout all activities. About Saint Alphonsus
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth. Visit www.saintalphonsus.org/careers to learn more about the benefits, culture, and career development opportunities available to you. Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, gender identity, national origin, or any other characteristic protected by law. Our Commitment: Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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