Highmark Health
Employer Industry: Health Insurance
Why consider this job opportunity:
Salary up to $26.88
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to make a positive impact on customer satisfaction
Engaging work that emphasizes problem-solving and effective communication
What to Expect (Job Responsibilities):
Resolve standard and non-standard customer inquiries through various communication channels
Engage with customers confidently while performing a full range of customer service duties
Utilize product knowledge to address customer concerns effectively
Maintain high standards for adherence, efficiency, and inquiry timeliness
Collaborate with internal resources to ensure customer issues are resolved with minimal escalation
What is Required (Qualifications):
Minimum educational requirement: High School Diploma or GED
1-3 years of experience in a customer service or call center environment
Strong listening skills and the ability to approach each interaction with a customer-focused attitude
Proficiency in multi-tasking while maintaining a high level of customer service
Ability to de-escalate challenging customer inquiries effectively
How to Stand Out (Preferred Qualifications):
None specified
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
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Why consider this job opportunity:
Salary up to $26.88
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to make a positive impact on customer satisfaction
Engaging work that emphasizes problem-solving and effective communication
What to Expect (Job Responsibilities):
Resolve standard and non-standard customer inquiries through various communication channels
Engage with customers confidently while performing a full range of customer service duties
Utilize product knowledge to address customer concerns effectively
Maintain high standards for adherence, efficiency, and inquiry timeliness
Collaborate with internal resources to ensure customer issues are resolved with minimal escalation
What is Required (Qualifications):
Minimum educational requirement: High School Diploma or GED
1-3 years of experience in a customer service or call center environment
Strong listening skills and the ability to approach each interaction with a customer-focused attitude
Proficiency in multi-tasking while maintaining a high level of customer service
Ability to de-escalate challenging customer inquiries effectively
How to Stand Out (Preferred Qualifications):
None specified
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
#J-18808-Ljbffr