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Rentokil North America

IT Digital Products Senior Analyst

Rentokil North America, Memphis, Tennessee, us, 37544

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Overview

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below. We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." Job Summary

This role is responsible for analyzing complex data, developing and implementing IT solutions, leading and managing IT projects, providing technical support, conducting research, collaborating with other IT professionals, communicating technical information to stakeholders, developing and maintaining IT policies and procedures, and mentoring and coaching junior IT staff. The job requires strong analytical, problem-solving, project management, and communication skills, as well as technical expertise in programming languages, tools, and systems. Principal Duties and Responsibilities

Obtain a deep understanding of relevant business area(s) to be able to recommend business solutions and build high-quality requirements Mentor junior members of the team. Analyze complex data and identify patterns and trends to provide insights and recommendations to stakeholders. Lead prototyping of new systems to enhance business processes, operations and information process flow. Design and develop business solutions (process, architecture) that meet business needs and requirements and pass to the delivery team. Gather, develop, coordinate, and maintain technical documentation such as process flows, system specifications, business requirements, and diagrammatic models for projects from planning to implementation, ensuring requirements meet acceptance standards. Lead and manage IT project requirements from initiation to closure, delivering on time, within budget, and to the required quality standards. Provide end-user and digital products team support, including troubleshooting issues and resolving products/applications issues. Conduct research and stay up-to-date with the latest IT industry developments, including new technologies, tools, and best practices. Conduct and organize UAT activities. Develop and maintain IT policies, procedures, and documentation to ensure alignment with organizational goals. Participate in the selection and evaluation of IT products and vendors to meet technical and business requirements. Conduct research and analysis into the nature, effect, and results of systems problems including root cause analysis through problem ticket resolution; perform configuration/modification and setup for enterprise systems where applicable. Identify opportunity trends and recommend solutions through reports, charts, and graphs to depict trends. Coordinate and present summaries and briefings to senior management. Candidate Summary

Required Experience 5-10 years of experience in an IT project-based environment or an equivalent combination of experience, education, and/or training. Required Leadership Traits and Characteristics Familiarity with relevant methodologies, tools and techniques. Ability to quickly learn the objectives, structures, operations and policies of a new business area. Ability to engage IT and business partners to determine explicit/implicit requirements, documenting in business case or requirements summaries. Experience leading and motivating others, while demonstrating empathy. Ability to communicate complex technical information concisely to various stakeholders verbally and in writing. Intellectual curiosity and business acumen. Results orientation and persistence. Mentors and coaches development of less experienced business analysts. Formal Education, Qualifications, or Training

Bachelor's degree in Mathematics or related field and 5-10 years of experience in the specialty area or an equivalent combination of education and experience Compensation

Base Pay Range $92,700- $120,500 / year Note:

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable). Why Choose Us?

We are a part of the Rentokil family of companies and offer opportunities to grow professionally. We provide competitive pay and many roles offer performance incentives. The information below outlines some benefits we offer to Full-Time Colleagues and to Part-Time Colleagues who meet certain criteria. Multiple avenues to grow your career Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. Massachusetts law note about lie detector tests applies to applicants in Massachusetts. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

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