Mass General Brigham
Overview
Patient Navigator role at Mass General Brigham. Join to apply for the Patient Navigator position at Mass General Brigham. This role supports patient-centered care within the MGH Cancer Center and MGBCI, focused on guiding patients through the healthcare system and coordinating care resources. What You’ll Do
Lead and participate in the intake process for new patients, helping them navigate their journey into MGBCI with compassion and clarity. Provide essential case management services—including financial assessments, scheduling, and medical records coordination—to support patients and their families. Ensure timely and accurate documentation in the electronic medical record, meeting expectations set by our Medical Director and Administrative Manager. Why This Role Matters
You’ll be at the forefront of patient advocacy, helping individuals access the care they need while working alongside a dedicated and collaborative team. Your contributions will directly support MGBCI’s mission to deliver world-class cancer care with empathy and excellence. Job Summary
Responsible for working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience by assisting with navigating the complexities of the healthcare system, coordinating resources, and providing support to improve patient outcomes. Essential Functions
Advocate for patients and their families, ensuring their needs and preferences are considered in the care planning process. Serve as a liaison between patients, healthcare providers, and other relevant stakeholders. Collaborate with the interdisciplinary healthcare team to coordinate patient care services, appointments, and follow-up plans. Assist patients in understanding and adhering to their care plans. Identify and connect patients with appropriate healthcare and community resources, such as support groups, financial assistance programs, and transportation services. Educate patients and their families about their medical conditions, treatment options, and self-care strategies. Ensure that patients are informed and empowered to actively participate in their healthcare decisions. Maintain accurate and detailed documentation of patient interactions, care plans, and resource referrals. Qualifications
Education Bachelor\'s Degree required; clinical preferred. Experience may be accepted in lieu of a degree where allowed. Experience Social work, case management or related field, preferably in a clinical setting; 1-2 years preferred. Knowledge, Skills And Abilities Strong knowledge of healthcare resources, community services, and patient advocacy; excellent communication and interpersonal skills; ability to collaborate across disciplines; strong organizational and time management skills; familiarity with electronic health records and case management software. Details
Remote Type
Hybrid Work Location
32 Fruit Street Scheduled Weekly Hours
40 Employee Type
Regular Work Shift
Day (United States of America) Pay Range
$22.88 - $32.72/Hourly Grade
5 EEO Statement The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will provide reasonable accommodation to applicants with disabilities for the job application or interview process and to perform essential job functions. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership looks like, with ten observable competencies used to evaluate performance and guide development. Employment details
Seniority level : Entry level Employment type : Full-time Job function : Other, Information Technology, and Management Industries : Hospitals and Health Care Referral opportunities can increase your chances of interview invitations. Location and notices
Location: Quincy, MA For related roles and alerts, sign in to set job alerts for “Navigator” roles. Note: This description reflects the job posting and is subject to change. EOE notice retained as required.
#J-18808-Ljbffr
Patient Navigator role at Mass General Brigham. Join to apply for the Patient Navigator position at Mass General Brigham. This role supports patient-centered care within the MGH Cancer Center and MGBCI, focused on guiding patients through the healthcare system and coordinating care resources. What You’ll Do
Lead and participate in the intake process for new patients, helping them navigate their journey into MGBCI with compassion and clarity. Provide essential case management services—including financial assessments, scheduling, and medical records coordination—to support patients and their families. Ensure timely and accurate documentation in the electronic medical record, meeting expectations set by our Medical Director and Administrative Manager. Why This Role Matters
You’ll be at the forefront of patient advocacy, helping individuals access the care they need while working alongside a dedicated and collaborative team. Your contributions will directly support MGBCI’s mission to deliver world-class cancer care with empathy and excellence. Job Summary
Responsible for working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience by assisting with navigating the complexities of the healthcare system, coordinating resources, and providing support to improve patient outcomes. Essential Functions
Advocate for patients and their families, ensuring their needs and preferences are considered in the care planning process. Serve as a liaison between patients, healthcare providers, and other relevant stakeholders. Collaborate with the interdisciplinary healthcare team to coordinate patient care services, appointments, and follow-up plans. Assist patients in understanding and adhering to their care plans. Identify and connect patients with appropriate healthcare and community resources, such as support groups, financial assistance programs, and transportation services. Educate patients and their families about their medical conditions, treatment options, and self-care strategies. Ensure that patients are informed and empowered to actively participate in their healthcare decisions. Maintain accurate and detailed documentation of patient interactions, care plans, and resource referrals. Qualifications
Education Bachelor\'s Degree required; clinical preferred. Experience may be accepted in lieu of a degree where allowed. Experience Social work, case management or related field, preferably in a clinical setting; 1-2 years preferred. Knowledge, Skills And Abilities Strong knowledge of healthcare resources, community services, and patient advocacy; excellent communication and interpersonal skills; ability to collaborate across disciplines; strong organizational and time management skills; familiarity with electronic health records and case management software. Details
Remote Type
Hybrid Work Location
32 Fruit Street Scheduled Weekly Hours
40 Employee Type
Regular Work Shift
Day (United States of America) Pay Range
$22.88 - $32.72/Hourly Grade
5 EEO Statement The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will provide reasonable accommodation to applicants with disabilities for the job application or interview process and to perform essential job functions. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership looks like, with ten observable competencies used to evaluate performance and guide development. Employment details
Seniority level : Entry level Employment type : Full-time Job function : Other, Information Technology, and Management Industries : Hospitals and Health Care Referral opportunities can increase your chances of interview invitations. Location and notices
Location: Quincy, MA For related roles and alerts, sign in to set job alerts for “Navigator” roles. Note: This description reflects the job posting and is subject to change. EOE notice retained as required.
#J-18808-Ljbffr