SEPHORA
Overview
Sales and Service Leader - Full Time at SEPHORA. Position full-time, hourly (non-exempt). Store: CA-Mission Viejo (0054), 498 The Shops at Mission Viejo, Mission Viejo, CA 92691, United States.
Your Role at Sephora As a
Sales and Service Leader , you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success—leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you’ll help create a high-performing, inclusive environment where everyone thrives. If you’re a natural leader with a client-first mindset, this is your moment to
Belong to Something Beautiful .
Key Responsibilities
Lead and inspire; coach and empower team members to deliver exceptional client service and achieve sales goals
Drive performance; contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
Coach for growth; provide ongoing feedback and development to elevate team performance
Train and develop; support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
Execute daily operations; assist with inventory, visual merchandising, and maintaining store standards
Foster inclusivity and teamwork; promote a culture of openness where everyone feels empowered
Uphold Sephora standards; follow company policies and help create a safe and enjoyable shopping experience
Flexible Scheduling and Reliability
Must meet the required minimum number of weekly shifts/hours
Full Time: 30-40 hrs/week
Be available during peak retail operations (nights, weekends and holidays)
Punctuality and consistent attendance
Qualifications/Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment
Proven ability to coach and inspire teams to achieve goals
Strong sales and client service skills
Excellent communication and interpersonal skills
Comfortable in a fast paced and dynamic environment
Quick learner with ability to absorb and share product knowledge and training
Physically able to lift and carry up to 50 pounds
Benefits and Equal Opportunity Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with applicable laws and fair chance initiatives.
Compensation $26.00 - $31.85/hr. The actual hourly pay offered depends on qualifications, experience, and other factors.
Job Details
Job ID:
276705
Store Name/Number:
CA-Mission Viejo (0054)
Address:
498 The Shops at Mission Viejo, Mission Viejo, CA 92691, United States
Hourly/Salaried:
Hourly (Non-Exempt)
Full Time/Part Time:
Full Time
Position Type:
Regular
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries: Retail
#J-18808-Ljbffr
Your Role at Sephora As a
Sales and Service Leader , you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success—leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you’ll help create a high-performing, inclusive environment where everyone thrives. If you’re a natural leader with a client-first mindset, this is your moment to
Belong to Something Beautiful .
Key Responsibilities
Lead and inspire; coach and empower team members to deliver exceptional client service and achieve sales goals
Drive performance; contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
Coach for growth; provide ongoing feedback and development to elevate team performance
Train and develop; support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
Execute daily operations; assist with inventory, visual merchandising, and maintaining store standards
Foster inclusivity and teamwork; promote a culture of openness where everyone feels empowered
Uphold Sephora standards; follow company policies and help create a safe and enjoyable shopping experience
Flexible Scheduling and Reliability
Must meet the required minimum number of weekly shifts/hours
Full Time: 30-40 hrs/week
Be available during peak retail operations (nights, weekends and holidays)
Punctuality and consistent attendance
Qualifications/Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment
Proven ability to coach and inspire teams to achieve goals
Strong sales and client service skills
Excellent communication and interpersonal skills
Comfortable in a fast paced and dynamic environment
Quick learner with ability to absorb and share product knowledge and training
Physically able to lift and carry up to 50 pounds
Benefits and Equal Opportunity Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with applicable laws and fair chance initiatives.
Compensation $26.00 - $31.85/hr. The actual hourly pay offered depends on qualifications, experience, and other factors.
Job Details
Job ID:
276705
Store Name/Number:
CA-Mission Viejo (0054)
Address:
498 The Shops at Mission Viejo, Mission Viejo, CA 92691, United States
Hourly/Salaried:
Hourly (Non-Exempt)
Full Time/Part Time:
Full Time
Position Type:
Regular
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries: Retail
#J-18808-Ljbffr