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Sephora

Operations Leader - Full Time

Sephora, Mission Viejo, California, us, 92690

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Overview

Job ID:

276761 Store Name/Number:

CA-Mission Viejo (0054) Address:

498 The Shops at Mission Viejo, Mission Viejo, CA 92691, United States (US) Hourly/Salaried:

Hourly (Non-Exempt) Full Time/Part Time:

Full Time Position Type:

Regular Your Role at Sephora:

As an

Operations Leader , you’ll be a key driver of operational excellence—ensuring the store runs efficiently and supports an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best. If you’re passionate about retail operations and love developing people, this is your moment to

Belong to Something Beautiful. Key Responsibilities

Lead with impact

You’ll directly impact store success as you oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met Drive brand presentation

Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales Support client experience

Partner with the team to deliver exceptional service and contribute to achieving store goals Coach and develop

Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives Foster inclusivity and teamwork

Help promote a culture of openness where everyone feels empowered Uphold Sephora standards

Follow company policies and help create a safe and enjoyable shopping experience for all Flexible Scheduling and Reliability

Must meet the required minimum number of weekly shifts/ hours Full Time:

30-40 hours/week Be available during peak retail operations (nights, weekends and holidays) Punctuality and consistent attendance Qualifications/Experience

Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality Proven ability to lead, coach, and develop teams to achieve goals Strong attention to detail with excellent problem-solving and organizational skills Effective time management and ability to prioritize in a dynamic environment Excellent communication and interpersonal skills Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success Physically able to lift and carry up to 50 pounds as needed Inclusion, Rewards, and Equal Opportunity

While at Sephora, you’ll enjoy Inclusion & Belonging:

We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. Meaningful Rewards:

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found here. The hourly pay range shown is $26.00 - $31.85/hr and may vary based on qualifications and location. Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with applicable laws and fair chance ordinances.

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