UNFI Canada
Overview
Job Overview: Responsible for performing a variety of clerical duties and providing support to the Transportation Department. Responsibilities
Review and set new customer accounts on designated master routes Apply new and existing accounts into Roadnet, Peoplenet, Cooltracks database Maintain WBS/Roadnet/Peoplenet for customer and route accuracy – this is a daily routine to keep both systems current Update and maintain all map books Review routes with drivers and make corrections in all systems when changes are applied Provide transportation assistance for all driver a.m. call-ins on route delivery issues and customer call backs (Customer Service is not available until 9am) Work closely with Business Analysis Supervisor to keep required 5 day customer setup current Create working relationships with new and existing customers and Outside Sales Reps, providing solutions to delivery times, access to locations, delivery days, acquiring and securing keys under UNFI Policy for deliveries outside normal hours Be knowledgeable in all fields of WBS Customer Sites and maintain customer site information for safety reviews prior to delivery Manage returns and obtain feedback from warehouse on relocation of returns for reship Recap customer activity and update active/inactive accounts to keep the master routes current and remove DED accounts New account setup (varies by location; discuss as routing function) Accompany the delivery driver to the loading dock and inspect the inside of each returned trailer to collect returns and ensure the trailer is empty Receive delivery driver’s receipts and accompanying paperwork for the day’s deliveries and investigate discrepancies Stage and organize physical product with paperwork Decide whether product should be returned to stock, donated, disposed of or reconditioned Reconcile returned goods against expected returns Process, put-away and accurately enter returns into the warehouse system Organize driver paperwork to send up to Claims Recondition in-house damages and store them appropriately Perform all other assigned duties by warehouse management Review and process driver payroll, status changes, etc. Process new drivers with phone setup, hotel cards, fuel cards, etc. Process all driver paperwork (manifests, DVIRs, fuel receipts, hotel bills, COD checks, etc.) Make travel arrangements for drivers (layovers), staff and manager Reconcile fuel expense/reporting for metrics Coordinate driver interviews and process applicant paperwork HOS violations and attendance corrective action paperwork/record maintenance Reconcile GERS/AMEX billing for transportation department Contact customers for reviews, late deliveries, etc. Other duties as assigned Job Requirements
Understanding of Safety guidelines Strong knowledge of applicable computer system functions and RF systems DOT compliance knowledge preferred Warehouse/Operations/Transportation experience preferred but not required Understands procedures in other areas of the warehouse for a more global understanding of all processes Working knowledge of Windows, Excel, Word, and Outlook Excellent communication/decision-making skills Ability to interact with all departments and all levels of management Equipment knowledge is a plus Good judgment is required for this position as there may be times when direct supervision may not be immediately available Seniority level
Entry level Employment type
Full-time Job function
Management and Manufacturing Industries
Food and Beverage Services
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Job Overview: Responsible for performing a variety of clerical duties and providing support to the Transportation Department. Responsibilities
Review and set new customer accounts on designated master routes Apply new and existing accounts into Roadnet, Peoplenet, Cooltracks database Maintain WBS/Roadnet/Peoplenet for customer and route accuracy – this is a daily routine to keep both systems current Update and maintain all map books Review routes with drivers and make corrections in all systems when changes are applied Provide transportation assistance for all driver a.m. call-ins on route delivery issues and customer call backs (Customer Service is not available until 9am) Work closely with Business Analysis Supervisor to keep required 5 day customer setup current Create working relationships with new and existing customers and Outside Sales Reps, providing solutions to delivery times, access to locations, delivery days, acquiring and securing keys under UNFI Policy for deliveries outside normal hours Be knowledgeable in all fields of WBS Customer Sites and maintain customer site information for safety reviews prior to delivery Manage returns and obtain feedback from warehouse on relocation of returns for reship Recap customer activity and update active/inactive accounts to keep the master routes current and remove DED accounts New account setup (varies by location; discuss as routing function) Accompany the delivery driver to the loading dock and inspect the inside of each returned trailer to collect returns and ensure the trailer is empty Receive delivery driver’s receipts and accompanying paperwork for the day’s deliveries and investigate discrepancies Stage and organize physical product with paperwork Decide whether product should be returned to stock, donated, disposed of or reconditioned Reconcile returned goods against expected returns Process, put-away and accurately enter returns into the warehouse system Organize driver paperwork to send up to Claims Recondition in-house damages and store them appropriately Perform all other assigned duties by warehouse management Review and process driver payroll, status changes, etc. Process new drivers with phone setup, hotel cards, fuel cards, etc. Process all driver paperwork (manifests, DVIRs, fuel receipts, hotel bills, COD checks, etc.) Make travel arrangements for drivers (layovers), staff and manager Reconcile fuel expense/reporting for metrics Coordinate driver interviews and process applicant paperwork HOS violations and attendance corrective action paperwork/record maintenance Reconcile GERS/AMEX billing for transportation department Contact customers for reviews, late deliveries, etc. Other duties as assigned Job Requirements
Understanding of Safety guidelines Strong knowledge of applicable computer system functions and RF systems DOT compliance knowledge preferred Warehouse/Operations/Transportation experience preferred but not required Understands procedures in other areas of the warehouse for a more global understanding of all processes Working knowledge of Windows, Excel, Word, and Outlook Excellent communication/decision-making skills Ability to interact with all departments and all levels of management Equipment knowledge is a plus Good judgment is required for this position as there may be times when direct supervision may not be immediately available Seniority level
Entry level Employment type
Full-time Job function
Management and Manufacturing Industries
Food and Beverage Services
#J-18808-Ljbffr