Bird Rock Coffee Roasters, Inc
Assistant Manager
Bird Rock Coffee Roasters, Inc, San Diego, California, United States, 92189
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Benefits:
401(k)
Employee discounts
Health insurance
Training & development
Assistant General Manager – Bird Rock Coffee Roasters
Location:
San Diego, CA
Employment Type:
Full-Time (32-40 hours/week)
Reports To:
General Manager & Regional Operations Manager
About Bird Rock Coffee Roasters
Since 2006, Bird Rock Coffee Roasters has been serving San Diego the best possible coffee while supporting farms socially, economically, and environmentally. We’re more than a coffee company – we’re a community of people committed to quality, genuine customer service, integrity, and continuous improvement.
The Opportunity We’re looking for an Assistant General Manager who’s ready to step into cafe leadership and help drive our business forward. This isn’t just about managing shifts – it’s about developing people, maintaining excellence, and building something meaningful alongside a team that genuinely cares about what they do.
You will work directly with our General Manager to run daily operations, coach and develop your team, and ensure every guest experiences the quality and customer service Bird Rock is known for. This role is perfect for someone who’s ready to take the next step in their leadership journey and wants hands‑on experience in all aspects of cafe management.
What You’ll Do Lead People & Operations
Support the GM in coaching, developing, and inspiring your team
Manage shift operations including opening/closing procedures and service standards
Handle inventory management, ordering, and cost control
Step into problem‑solving mode when challenges arise
Drive Excellence
Maintain our product quality standards – every single time
Ensure guests receive genuine customer service that reflects our values
Monitor and improve key metrics: service times, ticket averages, labor costs
Uphold cafe maintenance and aesthetic standards
Exposure to P&L management and understand how your decisions impact the business
Grow & Develop
Participate in ongoing training and leadership development
Build your skills in business operations, team management, and specialty coffee
Embrace fierce conversations and authentic communication
Take ownership of your growth and your team’s success
What We’re Looking For Required
1-2 years of supervisor or team lead experience
Strong multi‑tasking abilities and problem‑solving skills
Cash handling and POS system experience
Ability to work weekends, holidays, and flexible hours
Genuine passion for customer service
Preferred
3+ years in retail or customer service environments
2-3 years in cafe, restaurant, or food service
1-2 years in specialty coffee (we’ll teach you if you’re eager to learn!)
Experience with inventory management
You’ll Thrive Here If You
Care deeply about coffee quality and attention to detail
Communicate directly, kindly, and authentically
Want to understand the business, not just run shifts
Lead with curiosity and a growth mindset
Value building real relationships with your team and guests
Take pride in creating excellent experiences
What We Offer
Competitive compensation
Health benefits (for eligible positions)
Free coffee (obviously) and cafe discounts
Ongoing training and professional development
Clear leadership development path
Ready to Join Us? If you’re ready to grow as a leader while serving some of the best coffee San Diego has to offer, we’d love to hear from you.
To Apply Send your resume and a brief note about why you’re interested in growing with Bird Rock Coffee Roasters.
Bird Rock Coffee Roasters is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr
Get AI-powered advice on this job and more exclusive features.
Benefits:
401(k)
Employee discounts
Health insurance
Training & development
Assistant General Manager – Bird Rock Coffee Roasters
Location:
San Diego, CA
Employment Type:
Full-Time (32-40 hours/week)
Reports To:
General Manager & Regional Operations Manager
About Bird Rock Coffee Roasters
Since 2006, Bird Rock Coffee Roasters has been serving San Diego the best possible coffee while supporting farms socially, economically, and environmentally. We’re more than a coffee company – we’re a community of people committed to quality, genuine customer service, integrity, and continuous improvement.
The Opportunity We’re looking for an Assistant General Manager who’s ready to step into cafe leadership and help drive our business forward. This isn’t just about managing shifts – it’s about developing people, maintaining excellence, and building something meaningful alongside a team that genuinely cares about what they do.
You will work directly with our General Manager to run daily operations, coach and develop your team, and ensure every guest experiences the quality and customer service Bird Rock is known for. This role is perfect for someone who’s ready to take the next step in their leadership journey and wants hands‑on experience in all aspects of cafe management.
What You’ll Do Lead People & Operations
Support the GM in coaching, developing, and inspiring your team
Manage shift operations including opening/closing procedures and service standards
Handle inventory management, ordering, and cost control
Step into problem‑solving mode when challenges arise
Drive Excellence
Maintain our product quality standards – every single time
Ensure guests receive genuine customer service that reflects our values
Monitor and improve key metrics: service times, ticket averages, labor costs
Uphold cafe maintenance and aesthetic standards
Exposure to P&L management and understand how your decisions impact the business
Grow & Develop
Participate in ongoing training and leadership development
Build your skills in business operations, team management, and specialty coffee
Embrace fierce conversations and authentic communication
Take ownership of your growth and your team’s success
What We’re Looking For Required
1-2 years of supervisor or team lead experience
Strong multi‑tasking abilities and problem‑solving skills
Cash handling and POS system experience
Ability to work weekends, holidays, and flexible hours
Genuine passion for customer service
Preferred
3+ years in retail or customer service environments
2-3 years in cafe, restaurant, or food service
1-2 years in specialty coffee (we’ll teach you if you’re eager to learn!)
Experience with inventory management
You’ll Thrive Here If You
Care deeply about coffee quality and attention to detail
Communicate directly, kindly, and authentically
Want to understand the business, not just run shifts
Lead with curiosity and a growth mindset
Value building real relationships with your team and guests
Take pride in creating excellent experiences
What We Offer
Competitive compensation
Health benefits (for eligible positions)
Free coffee (obviously) and cafe discounts
Ongoing training and professional development
Clear leadership development path
Ready to Join Us? If you’re ready to grow as a leader while serving some of the best coffee San Diego has to offer, we’d love to hear from you.
To Apply Send your resume and a brief note about why you’re interested in growing with Bird Rock Coffee Roasters.
Bird Rock Coffee Roasters is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr